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Old 06-28-2018, 03:06 AM   #1
brandobot
Scooby Newbie
 
Member#: 199552
Join Date: Jan 2009
Location: California
Vehicle:
2011 STI Hatch

Default Growler Motor Labs

Had an IAG block installed by Growler Motor Labs in Feb 2018. Car was then transferred back to California. It began leaking oil less than 500 miles after. After having a shop look at it, they determined the oil was leaking from the oil pan due to an improper oil pan installation.

Multiple e-mails were sent to the owner, Chris who in the beginning seemed helpful in answering a few of my general questions. As soon as I told him that it was the oil pan and that I felt they should cover the cost...and Chris magically vanishes. Multiple e-mails sent over 3 weeks and no reply.

For a shop that's so highly recommended, I really expected more accountability and better customer service. Has anyone had a similar experience or am I the only one?
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