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Old 12-17-2001, 06:07 PM   #1
Scooby Specialist
Member#: 3181
Join Date: Dec 2000
Location: Chicago Burbs
07 Rav4

Default I'm taking my car in to the dealer for syncro problems, will I get a loaner car?

I'm just wondering... I have never owned a car with a factory warranty before. I'm taking it in to my local suby dealer. If I wanted a rental/loaner are they supposed to give me one? I bought the extended warranty if that means anything.
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Old 12-18-2001, 10:49 AM   #2
Scooby Guru
Member#: 767
Join Date: Jan 2000
Chapter/Region: Tri-State
Location: N.J.
04 FXT


It all depends on the dealer's policy. Some give loaner cars, some don't. Usually if you take it to the dealer where you bought it, they give you a loaner. My current dealer gives a loaner if you take it in for the 15k, 30k, etc. services no matter where you bought the car.

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Old 12-18-2001, 05:33 PM   #3
Scooby Newbie
Member#: 3409
Join Date: Jan 2001
Chapter/Region: NWIC
Location: Oly
98 My FMIC
Is bigger than yours.


It all depends on the dealer. But if they don't do the loaner thing, and promise the car by (whenever) and don't deliver, you can ask them to rent a car for you. I've done that before (and ended up in an Aspire because I was young and stupid).
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Old 12-18-2001, 09:00 PM   #4
Scooby Specialist
Member#: 415
Join Date: Oct 1999
Chapter/Region: SCIC
Location: San Diego, CA USA
2002 WRX Wagon
2002 BMW Z3 3.0i Coupe'


It also depends on your warranty. One of the reasons I got the Subaru factory extended warranty is that it provides rental car coverage for any non-maintenance repair that is scheduled to take > 1/2 day.

this is a major plus to me since I've spent big $$ on rental cars in the past waiting for Subaru to deliver a part, etc.
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Old 12-18-2001, 09:18 PM   #5
Scooby Guru
Member#: 3781
Join Date: Jan 2001
Location: Saint Helena, CA
2017 VW GTI
2017 Ford F-150


SOA will reimburse you up to $30/day to cover a rental while your car is in for warranty work. Contact SOA directly, the dealers usually just say no.
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Old 12-18-2001, 11:55 PM   #6
Scooby Guru
Member#: 1725
Join Date: Jun 2000
Chapter/Region: International
Location: Germany
99 Subaru Impreza
GF silver


Subaru covers the cost of rentals when it is a warranty repair. At least that has been my experience at the Scooby dealer. Make sure you file a warranty claim at Subaru headquarters and then talk to the customer service rep and ask him/her about the car rental. They can put it all on the computer and make arrangements with payment with the dealer. I have to take my car in tomorrow for warranty work and they are providing a rental car.
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Old 12-19-2001, 05:12 PM   #7
Scooby Specialist
Member#: 5238
Join Date: Mar 2001
Location: Bay Area, CA
GGA Black


everything said above is correct. another thing that you may want to do is call the dealership and talk to the service guy you are dealing with and tell them that you want a loaner. usually the loaners are gone early in the day and then you have to deal with rentals.
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