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11-13-2012, 07:12 PM | #26 |
Scooby Guru
Member#: 94283
Join Date: Aug 2005
Chapter/Region:
NESIC
Location: Mt. Washington Valley, NH
Vehicle:'19 Ascent |
I'll tell you the biggest scam. Next time you sit at the salesperson's desk, notice which way the photos of their kids are facing. Yup, not toward them. They want you to see the kids who will die from starvation if you don't buy the vehicle.
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11-13-2012, 07:44 PM | #27 | |
Add Lightness
Moderator Member#: 13699
Join Date: Dec 2001
Chapter/Region:
NESIC
Location: Hopkinton, MA
Vehicle:2021 Building It Better |
Quote:
You get the car and look at the Monroney......this is the federally required sticker that lists all of the options with costs. How does the dealer explain that all the options that "he installed" are listed on the car as factory installed options? sorry about calling your friend a n00b. |
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11-13-2012, 08:48 PM | #28 |
Scooby Newbie
Member#: 337000
Join Date: Nov 2012
Chapter/Region:
Tri-State
Location: Pittsburgh, PA
Vehicle:2013 WRX Hatch Silver |
This all blows my mind, especially since Subaru is VERY particular about how their dealers behave and treat their customers. How do I know? I'm the Business Manager for a Subaru dealership.
I will have to agree on a few points in this thread, SOME dealers can be shadier than others and if you get 'scammed' it's because you let it happen. There are a billion mandatory disclosures throughout the entire process, just make sure to ask questions and read everything! I can also say from experience, there's some serious wait time on orders right now. I went from ordering to locating mine out of state at another dealer. |
11-13-2012, 10:42 PM | #29 |
Scooby Newbie
Member#: 334215
Join Date: Oct 2012
Chapter/Region:
Tri-State
Location: NYC
Vehicle:2015 Forester Silver |
ALL dealers are shady in someway.
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11-13-2012, 11:27 PM | #30 | |
Scooby Newbie
Member#: 326396
Join Date: Jul 2012
Chapter/Region:
MWSOC
Location: Swartz Creek, Michigan
Vehicle:2012 WRX PBP |
Quote:
Second, the original point of this post, as I interpret it, was to find out if this was just a bunch of porky pies or if it was based on real stories. This is a community of Subaru owners, so it seems like it was a good place to ask the question, considering he is buying a Subaru. I've never heard of this, but I waited almost 4 months for my WRX to arrive after we placed the order. I sure was starting to get impatient, but luckily my dealer was amazing through the whole process. Hodges Subaru in Ferndale, Mi kept me up to date on almost a biweekly basis. I was pleased with every step of the process, from ordering it to the full, in-vehicle tutorial our salesman gave us The point is, especially for inexperienced or young buyers, this is a real plausibility. Not all of us are Scooby Specialists from diapers And hey, they don't call them "stealerships" for nothin'. Anyways, OP, thanks for sharing this. I'm sure "newb" questions get annoying to all the seasoned veterans out there, but these threads could use a little more and less My 2 hundreths of a dollar. |
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11-14-2012, 08:37 AM | #31 | |
Scooby Newbie
Member#: 335696
Join Date: Oct 2012
Chapter/Region:
South East
Location: SRQ - FL
Vehicle:2013 STI (5dr) Black |
Quote:
Last edited by prohobo; 11-14-2012 at 09:32 AM. |
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11-14-2012, 10:25 AM | #32 |
Scooby Newbie
Member#: 204224
Join Date: Feb 2009
Location: Canada
Vehicle:2010 STI Obsidian Black Pearl |
When I tried to buy my car I saw the salesman's search screen as he searched for the car I wanted. He said there was one on the west coast. I could see the computer screen, and saw that the car was actually just on the west side of town. (Maybe he got confused and thought Vancouver was a suburb of Toronto?) So I drove across town and bought the car there from a different liar.
What really drives me crazy is that people I explain stories like the OP's or mine just don't believe or understand how salesmen actually do business each and every day. As far as I'm concerned all salesmen should be mailed to Auschwitz for live cremation. |
11-14-2012, 11:41 AM | #33 |
Scooby Newbie
Member#: 54666
Join Date: Feb 2004
Location: connecticut
Vehicle:2005 WRX WRB |
Yup. This sounds real. I have very similar story. It's not Subaru dealership. It involves Jeep dealership.
My girlfriend's sister bought a jeep about 4 weeks ago. She wanted brand new jeep wrangler and she ordered the car from the website. This way, she can get exact color and options that she wanted. She was willing to pay the full MSRP price and all. She showed me what she ordered and the price. Personally, I think it's over priced, but whatever. If she wants it and is willing to pay for it, why not? Fast forward couple of days. She comes to visit, and things have changed little bit. She got a call from a dealer. The dealer said they found one wrangler that's very close to her order in west cost, and she can get it quicker if she takes that one. EXCEPT, it has few upgrades that she didn't ask for. It had upgraded tires and 17' rims (stock is 16') and better radio/audio system. Her jeep is now 30K+ I told her to **** that. I advised her to tell the dealership, she will walk, if she does not get what she ordered on the web or give her the jeep as it sits. She will never go off-roading, or even take the top off. She ordered it with a hardtop, so she doesn't have to take it off. I gave her all the advice I can give. I also told her that I think dealership is ****ing with her. Eventually, I stop trying. She thinks I'm insulting her at that point. She is very head strong, or maybe I was. Even with all the advice I gave her, she end up paying the extra because she wanted to have the car earlier. Fast forward to present. She still DOES NOT HAVE THE CAR. I can definitely, see how people can fall for this. |
11-14-2012, 11:57 AM | #34 |
Scooby Specialist
Member#: 150494
Join Date: Jun 2007
Chapter/Region:
South East
Location: Charleston
Vehicle:20 Genesis G70 3.3 |
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11-14-2012, 02:33 PM | #35 |
Scooby Specialist
Member#: 287534
Join Date: Jul 2011
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11-14-2012, 02:43 PM | #36 |
Scooby Specialist
Member#: 193940
Join Date: Nov 2008
Location: Philly
Vehicle:2004 WRX STI Black RalliSpec Shortblock |
I dont know I had a good laugh
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11-15-2012, 10:57 AM | #37 |
Scooby Newbie
Member#: 337000
Join Date: Nov 2012
Chapter/Region:
Tri-State
Location: Pittsburgh, PA
Vehicle:2013 WRX Hatch Silver |
I agree, we do nothing shady at my dealership. Full disclosure on everything, show actual invoices, tell people about the holdback. Heck when they're in my office and have questions on the financing, I turn my computer screen to them and show them my actual dealer screen I work/print from.
Now granted most dealerships aren't like us, but they're certainly not ALL shady. |
11-15-2012, 11:12 AM | #38 |
Scooby Guru
Member#: 23676
Join Date: Aug 2002
Chapter/Region:
NESIC
Location: de_dust and Orgrimar
Vehicle:. |
We ordered cars every now and then at the Subie dealer I worked at. It was no big deal, but it takes FOREVER. Plan on 6-8 weeks.
We RARELY had to do it. Because whatever combination you want, its pretty easy to find a car close enough, and add the options you want. We would find a car, even if it was in the next state over, and get it shipped to us, then add on the options you wanted. 99% of the time we could do it for the same price if the customer stood their ground hard enough. 9 out of 10 customers, when faced with "leave $2000 CASH/CREDIT CARD, NON REFUNDABLE DEPOSIT for a car we can't promise when it will actually get here, but will likely be 6-8 weeks, possibly 10, but usually around 6" or "We can have another car here and make it exactly like the one you want, for $500 more, in 2-3 days" choice, 9 out of 10 will take the faster option. Of those 9 out of 10, 2-3 of them will hold their ground solid and still get the car for the same price as ordering it. Then again, we were a pretty honest sales dept. I myself was dead honest, 100% of the time. And strangely enough, it worked. I explained how if they fight and fight for that extra $500, they could see it off the price of their car, but their interest would end up a little higher, or something, because at the end of the day it was a business and we couldn't give them a car for zero profit. |
11-15-2012, 05:40 PM | #39 | |
Scooby Guru
Member#: 72891
Join Date: Oct 2004
Chapter/Region:
MAIC
Location: In the blue & hating it!
Vehicle:2018 STI 99 2.5RS 2dr - 2017 XV |
Quote:
The problem I have with the OP is it's just too easy for the dealer to get caught. Not only can you tell what the car came with from the factory, but many people would want to come see the car before they agree the pay for the dealer to add the missing options. Others may just want to pay the lower price and accept the car with out the missing options. Either way the dealer would have to find a way to wiggle out of the deal before you show up so they don't get caught. |
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11-15-2012, 05:52 PM | #40 |
Scooby Specialist
Member#: 162174
Join Date: Oct 2007
Chapter/Region:
MAIC
Location: Westminster, MD
Vehicle:05 CGM STi - SOLD 13 SWP STi - TITS |
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11-15-2012, 06:07 PM | #41 | |
Scooby Guru
Member#: 37359
Join Date: May 2003
Vehicle:2003 WRX |
Quote:
I'd be very skeptical about ordering. I've only ever bought off the lot, even if that means some digging around. |
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