Wow, if I was your boss and I saw this thread i'd fire your ass on the spot! Not saying your right or wrong but common sense would tell you, you don't come on a thread about bad service and make a bold statement like you did. Because of the situation and what you posted and what will be said now from angry customers, your dealership will loose sales from all age groups not just the young punks.
And on a side note why is it Subaru seem to have such a bad service dept? When I was in high school and bought a used Integra the leather and stiching on the arm rest was kinda coming aprt and the side molding on the door had a bad clip from being removed for paint from the previous owner. I took it ot the dealer and asked if it was covered thinking no way because it was not a warranty covered item. But they told me no prob, scheduled a time gave me a loaner and installed new parts.