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Old 09-15-2003, 09:31 PM   #101
MontrealSTi
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Hi Alcrudojr,

I actually have never mentioned any legal action, I think we are all civilized and all I am looking for is a fix of some sort and an apology, even a 'sorry dude for the melted problem, it's our bad and the next version will fix this' would be great.

Also, unlike what you said, not all aftermarket exhausts cause this. I never had this problem on my (no cats on any of them):

Integra Type-R (mugen)
S2000 (j's racing)
BMW E46 M3 (eisenmann)

Why am I having this problem with the subaru?

The car wasn't R&D'd at the track, it was R&D'd on the street which is fine for the majority of people. But people like myself and others were not told that this would be a problem from the vendor or reseller if I were to track my car, and like you I am on the track 3-4 times a month.

I am waiting for the owner of TurboXS to get back to me (I was told he is out of town and should be back soon) to resolve this as soon as possible. I am new to Subaru and from what I have seen up to now TurboXS seems to be a great product and unfortunately my first experience wasn't pleasant however I will not judge TurboXS on this one experience until I have chatted with the right individuals.


Regards,

Robert
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Old 09-16-2003, 09:03 AM   #102
SlvrRS
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Quote:
Originally posted by alcrudojr #00
I've been reading all these posts and I'm really concern with the childish writings of a lot of guys.

Here on the island we really hit the track almost every 2 to 3 weeks and yes there's a little melt but forgetted is running as hell.

This is my car and I don't care!


We are just trying to remedy/avoid melted bumpers, especially those of us who do not track the car all the time and care how the rear bumper looks. We paid mucho $$$ for this exhaust and didn't expect melting/bad discoloration with daily driving/ light track use, as I am. For this price, we shouldn't deal with melting at all and/or using hideous metal bumper plates/tape.

And, most of us HAVE been around aftermarket parts for years and haven't seen such a blantant R&D mistake for an exhaust system MEANT for our cars. Most of us still love the exhaust, except for this issue, TXS makes some of the best parts out there.
I mean, how hard could it be for them to make it a couple inches longer to clear the bumper, seems ridiculous unless there is a very good reason for it, which we are waiting on.....

No, legal action is not the answer at all. I agree with that point, and hate to see people even considering it.

Last edited by SlvrRS; 09-16-2003 at 09:48 AM.
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Old 09-16-2003, 10:18 AM   #103
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I agree with both of you guys. I've wanted this exhaust for some time especially since TSX is a great company with a reputation to match, but am going to hold up on buying it until the problem is resolved. A melted bumper is a tough pill to swallow for me. I will wait for version 2.
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Old 09-16-2003, 10:54 AM   #104
Leonardo
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To be fair, all the brands in the above post by alcrudojr don't melt the rear bumper MINUS the Blitz that does have a history of burning them in the tip's shape.

Ihave the carbon-ti and I flogged the car so much that is the only one that I have seen on the web that the whole tip has turned blue, not just the edge

Before:


After:


That part of the OEM lip hangs lower than the bumper itself and no harm has come to it. I took it off and have used at ther track and nada!

As I said, not all aftermarket parts hurt the car. When they do, the problem is fixed and the broken part replaced. Happened to the Rota guys that had failures while auto-x'ing and had the whole set replaced!
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Old 09-16-2003, 07:44 PM   #105
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Robert, today at the shop we were working with two STI with the RFL Muffler and let me tell you something I do that my help you a lot. I install on the factory rear hangers (2) a nut or some type of spacer more or less half to 3/4 of an inch and grab the muffler down and insert them at the middle of the hanger. This will lower the muffler and at least help you with the burns. Sorry if my message was a little straigth forward but as a shop owner and knowing personal the Turbo xs people I think is was getting out of proportion.

A Friend here on the Island of Puerto Rico,

Miguel Alcrudo Jr.
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Old 09-16-2003, 08:19 PM   #106
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Here are the pics I promised......

Here are the spacers I used from Lowes, 1" diameter found in the drawers where all of the bolts and nuts are. I used black epoxy spray to keep them from rusting and to make them look "somewhat" factory





Here are pics before spacers




Here are pics after spacers




Pics of the spacers in the hangers




Finally, a slight distant pic

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Old 09-17-2003, 11:15 AM   #107
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how did you manage to get those spacers in? i'm having a hell of a time doing it
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Old 09-17-2003, 11:49 AM   #108
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I have a friend that has and 03 WRX with the TurboXS standard cat back exhaust. He also has a bit of discoloration and soot around his bumper but no melting of any kind.

I think the sum of the issue is around the length of the TurboXS exhausts. They simply do not extend far enough past the rear bumper. I specifically bought the SPT/STi exhaust for my 02 WRX and have noticed that my exhaust extends a good 1-2" past the Turbo XS.

I have no doubt in my mind that TurboXS will make the issue right for you guys.
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Old 09-17-2003, 12:02 PM   #109
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After speaking with nathan again because no phone calls had been returned it seems there will be a post coming this afternoon from turboxs to this forum. When asked what it might say, he responded that he would not speak about the issue any further. When asked about the, hopefully upcoming, STi utec he said he would not comment on further STi products. Seems like they arent happy about this issue but who could expect them to be? I just ask for some civility in resolving it properly.

-T3RMIN4L
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Old 09-17-2003, 12:13 PM   #110
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This is Mark, the owner of TurboXS. First off, Id like to apologize to those of you who have had problems with our RFL-Ti muffler. If you are having a problem, I ask that you call TurboXS toll free at 877.887.2679 and ask to speak to the owner. Although many of our customers have not experienced the problems that some of you have with their RFLs, clearly enough of you have that at this point we have suspended selling the RFL-Ti for use on the STi. We are in the process of instructing our dealer network to do likewise until further notice.

We are currently investigating options on how we can reduce the amount of heat that the bumper is exposed to in order to eliminate the problems some of you have experienced. When we have come to a resolution on this, we will post information here and on our website.

Meanwhile, if you have already purchased the RFL-TI muffler from us or from one of our dealers for your STi, and have experienced problems or are just concerned and would like to return it for a full refund, please call us toll free at 877.887.2679 from 9:30am to 5:30 pm. We will arrange for pickup of your muffler for shipping back to us and for payment of your refund.

Again, if you have experienced any problems with your TurboXS RFL-Ti muffler or if you have any questions at all, please call us toll free at 877.887.2679.

Best Regards,
Mark
TurboXS
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Old 09-17-2003, 12:55 PM   #111
SlvrRS
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.........

-Matt

Last edited by SlvrRS; 11-17-2003 at 02:30 PM.
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Old 09-17-2003, 01:36 PM   #112
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Mark also took care of me. I will surely continue on as a TurboXS loyalist.
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Old 09-17-2003, 05:57 PM   #113
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As if there was any doubt that things would work out in this manner. This folks is why we stand behind Turbo XS parts and their service.

If any of our customers have any questions about their mufflers, feel free to contact us as well.

www.worldoneperformance.com/turboxs

Cheers,

Garret
World One
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Old 09-17-2003, 07:19 PM   #114
STiLL WILL
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Quote:
Originally posted by TurboXS
This is Mark, the owner of TurboXS. First off, Id like to apologize to those of you who have had problems with our RFL-Ti muffler. If you are having a problem, I ask that you call TurboXS toll free at 877.887.2679 and ask to speak to the owner. Although many of our customers have not experienced the problems that some of you have with their RFLs, clearly enough of you have that at this point we have suspended selling the RFL-Ti for use on the STi. We are in the process of instructing our dealer network to do likewise until further notice.

We are currently investigating options on how we can reduce the amount of heat that the bumper is exposed to in order to eliminate the problems some of you have experienced. When we have come to a resolution on this, we will post information here and on our website.

Meanwhile, if you have already purchased the RFL-TI muffler from us or from one of our dealers for your STi, and have experienced problems or are just concerned and would like to return it for a full refund, please call us toll free at 877.887.2679 from 9:30am to 5:30 pm. We will arrange for pickup of your muffler for shipping back to us and for payment of your refund.

Again, if you have experienced any problems with your TurboXS RFL-Ti muffler or if you have any questions at all, please call us toll free at 877.887.2679.

Best Regards,
Mark
TurboXS

Now THAT'S peace of mind. Service can't get any better than that. Thanks Mark.

-STiLL
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Old 09-17-2003, 08:15 PM   #115
300blueballs
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Just subscribing myself because I have some interest in an extended length/reworked TXS turboback!
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Old 09-18-2003, 10:17 PM   #116
srad711
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Quote:
Originally posted by WorldOne


As if there was any doubt that things would work out in this manner. This folks is why we stand behind Turbo XS parts and their service.

If any of our customers have any questions about their mufflers, feel free to contact us as well.

www.worldoneperformance.com/turboxs

Cheers,

Garret
World One
I am very interested in txs exhaust. It is great to see customer service is still # 1 priorty. Let me know when the problem is solved. I am in for an exhaust!!!
This Is a good sign: a company who takes responsibility will get my money!!!!!!!!!!!!!!!!
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Old 09-22-2003, 05:27 PM   #117
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I talked with Mark today. He was very nice and solved my problem. I recommend TurboXS highly.
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Old 09-22-2003, 05:40 PM   #118
MontrealSTi
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I have left 2 messages to TurboXS now and I haven't had anyone get back to me, am I unlucky or what?
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Old 09-22-2003, 09:54 PM   #119
STiLL WILL
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Quote:
Originally posted by Hummer
I talked with Mark today. He was very nice and solved my problem. I recommend TurboXS highly.
Hummer,

So what exactly did Mark tell you to do to fix the problem?

-STiLL
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Old 09-23-2003, 10:40 AM   #120
Hummer
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I am swapping the RFL for the "regular" TurboXS muffler. Mark did say that they are slightly changing future exhausts {pipe angle and hangers}. My wife HATES the RFL and it was giving me some discoloration and slight melt. EDIT: I do have the high flow cat

Last edited by Hummer; 09-23-2003 at 06:35 PM.
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Old 09-23-2003, 02:11 PM   #121
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Quote:
Originally posted by Hummer
I am swapping the RFL for the "regular" TurboXS muffler. Mark did say that they are slightly changing future exhausts {pipe angle and hangers}. My wife HATES the RFL and it was giving me some discoloration and slight melt.
The swap won't do you any good. The other muffler will still dicolor yoyr bumper and melt some of the paint away, at least it does on the catless TXS TBE on my STi.

Last edited by redrexx; 09-23-2003 at 02:16 PM.
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Old 09-23-2003, 02:25 PM   #122
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I ended up putting a high flow cat on and pulling the racepipe off. Mine hasnt melted persay, but my bumper is discolored none the less.
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Old 09-24-2003, 12:19 PM   #123
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Quote:
quote:
--------------------------------------------------------------------------------
Originally posted by Hummer
I am swapping the RFL for the "regular" TurboXS muffler. Mark did say that they are slightly changing future exhausts {pipe angle and hangers}. My wife HATES the RFL and it was giving me some discoloration and slight melt.
--------------------------------------------------------------------------------



The swap won't do you any good. The other muffler will still dicolor yoyr bumper and melt some of the paint away, at least it does on the catless TXS TBE on my STi.
Has anyone had their bumper melt/discolor WITH the high-flow cat and "regular" TurboXS muffler (along with the rest of the TBE components)?

Does anyone have any pics of the "regular" TBE so we can see how far the tip sticks out/how close it hangs from the bumper?

thanks,
Mike
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Old 09-24-2003, 01:37 PM   #124
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Quote:
Originally posted by alcrudojr #00
I've been reading all these posts and I'm really concern with the childish writings of a lot of guys. Please we are making mods to our cars that doesn't come from factory. Turbo xs is one of the better fitment parts that I have work with. Here on the island what we've done it's put a little aluminium tape and thats all. It looks like you've never been on the aftermarket parts because let me tell you that HKS, Greedy, Top Speed, MRT, M2 and others, all hit with the frames or the body or get stuck to your rear bumper for a really melted bumper.
I agree and disagree. I agree that people are taking things way too far. Aftermarket exhaust CAN melt plastic. Duh. It's up to you to gauge. You can adjust the hangers after all.

I also agree that the person(s) who had TXS install it, weren't told about the possible damage, and had the bumpers ruined (as described as "crispy", etc), have a special case.

I disagree that all exhaust "hit, rub, melt, etc." I have had the Greddy EVO on my car over a yr and it has not hit the frame once nor melted my stock bumper. Now, what it DID do was start to melt the rear lip on my OEM kit. I simply, put metal bits inside of the rubber hangers (the two that hold the can) which pushed the exhaust down about .5". But I didn't go call Greddy about it.

Now, if I had TXS install it and my whole bumper melted (or melted in such a way that I could see if from directly behind; the melting wasn't circular), I'd be hella pissed.

[edit] I just read broadfield's post about the spacers, and that precisely what I did, fwiw.

TXS has ALWAYS shown me 110% in regards to customer service.

Last edited by TypeC; 09-24-2003 at 01:44 PM.
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Old 05-09-2005, 05:13 PM   #125
dfyzfzx
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Talking Rally Sport needs interest!

Hey guys...I've had a bumper dis-coloration on my 05 with the Blitz NR Spec and so I've been researching like crazy to find a shield to keep my bumper safe. I kept finding them for EVOs but no STis so I contacted Rally Sport Direct and they said that they would contact a company called Authority, which makes a nice carbon fiber one for the EVO, and ask them to make for the STi if I could scrounge up some interest for the part! You can call them at 1-800-488-9174 or email and refer to ticket# LTK3201107913X. Please make yourselves heard if you want to have a good looking, high quality piece to protect your babies' bumpers. Thanks guys(and gals).
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