Welcome to the North American Subaru Impreza Owners Club Thursday April 26, 2018
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
NASIOC
Go Back   NASIOC > NASIOC General > Warranty Issues & SOA Problems

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.
* Registered users of the site do not see these ads. 
Reply
 
Thread Tools Display Modes
Old 11-05-2008, 10:11 AM   #51
blackfang
Scooby Guru
 
Member#: 131347
Join Date: Nov 2006
Chapter/Region: MAIC
Location: Richmond Va
Vehicle:
2007 Legacy 2.5i SE
98 Z/28, VN 900 custom

Default

Quote:
Originally Posted by wojtesq View Post
Nope, tires never ben taken off, and I'm the only person who drives this car.
I would pursue SOA and mention the fact that the car is still under warranty and the wheels still have yet to be taken off because their recommended service for tire rotation is 7500 miles and you still have not reached that.
* Registered users of the site do not see these ads.
blackfang is offline   Reply With Quote
Sponsored Links
* Registered users of the site do not see these ads.
Old 04-03-2010, 03:51 PM   #52
Bubbles05sti
*** Banned ***
 
Member#: 207892
Join Date: Apr 2009
Chapter/Region: NWIC
Location: Puget Sound area, wa
Vehicle:
05 WRX-STI
aspen white

Default

I've replaced 3 struts, all under 33,000mi. The dealership covered it. However, my struts keep breaking. They wont replace them anymore. They made sure to mention that the struts are now "new and improved."
What they're basically saying is they know the older struts are defective, but would rather pass the cost of replacing them onto the customer.
Bubbles05sti is offline   Reply With Quote
Old 08-13-2014, 06:05 PM   #53
DMARRONE
Scooby Newbie
 
Member#: 398992
Join Date: Aug 2014
Angry 2007 Forester XT Lower Control Arms

There was a recall on my car concerning the lower control arms and a corrosion problem. I had the recall performed at the dealer but noticed there is a tremendous amount of corrosion on both control arms. I took the vehicle to my friends shop and in his opinion it is impossible to have this amount of corrosion in the 2 years the works has been performed. The vehicle is garaged kept and only has 50,000 miles and never been involved in an accident. Has anyone else had similar problems with the control arms?
DMARRONE is offline   Reply With Quote
Old 11-16-2017, 07:54 PM   #54
alexholl
Scooby Newbie
 
Member#: 458056
Join Date: Nov 2016
Location: Queensbury, NY
Vehicle:
2005 Forester XT
Obsidian Black Pearl

Default

Name: Alex

Make: 05 Forester XT

Mileage: 185,001

Time Out Of Use: 1 week (and counting)

Problem And Likely Cause: cracked subframe, caused by corrosion?

Modifications: turbo inlet, phenolic spacers, hood struts

Submitted For Warranty Work (Yes/No): No, out of warranty

Reason Given For Denial: Milage and being out of warranty

Your Story: Brought in to dealer for an alignment, found a cracked subframe and recommended I didn't drive it like that. E-mailed SOA with repair quote and they said they'd gladly give me a discount toward a new Subaru but wont give me anything because of milage. Got it inspected 7 months and 3,000 summer miles ago and passed without a bad mark, no crack spotted by me or the tech. I get the whole milage thing, but the rest of the car is in good shape and nothing like this is showing anywhere else. For a crack to show up after 3K miles when the car has had 182K put on before it without issue is weird to me.
alexholl is offline   Reply With Quote
Old 02-21-2018, 02:34 PM   #55
tedarsen4123
Scooby Newbie
 
Member#: 482417
Join Date: Feb 2018
Default horrible customer service

I would like to tell you all about my subaru story and how they treat there customers. I brought my 2015 wrx in for emissions recall 2 weeks later my engine blows up.. subaru paid for the tear down of the engine, but hung me out to dry on the rest so I had to pay 2600.00 out of pocket to get my car fixed. Took them to court and I won, and 7 months later they billed me for the rental car that I had while my car was being fixed. Most of the contact I have had is with SAM BROWN, who has been a NIGHTMARE to deal with( not returning calls, stalling me on getting my car fixed, 5 weeks it took and i only reason it was not longer is because i paid the rest of the bill). I had the car 2 1/2 years with no problems, 2 weeks after they had it the engine blows up and they would not help me out. Beware of SUBARU and there horrible customer service. DO NOT BY A SUBARU, YOU HAVE BEEN WARNED!!!. I will keep posting this until they pay for the rental or until I have to take them back to court again ( which is probably the way it will have to work out), is this what u expect for a corporation?FYI no mods other then muffler delete/cia.....
tedarsen4123 is offline   Reply With Quote
Old 03-20-2018, 01:01 PM   #56
RexyGirl
Scooby Specialist
 
Member#: 63616
Join Date: Jun 2004
Chapter/Region: South East
Location: Mastro Subaru, Sanford FL
Vehicle:
1996 Volvo 850 Turbo
with mods :)

Default

Quote:
Originally Posted by tedarsen4123 View Post
I would like to tell you all about my subaru story and how they treat there customers. I brought my 2015 wrx in for emissions recall 2 weeks later my engine blows up.. subaru paid for the tear down of the engine, but hung me out to dry on the rest so I had to pay 2600.00 out of pocket to get my car fixed. Took them to court and I won, and 7 months later they billed me for the rental car that I had while my car was being fixed. Most of the contact I have had is with SAM BROWN, who has been a NIGHTMARE to deal with( not returning calls, stalling me on getting my car fixed, 5 weeks it took and i only reason it was not longer is because i paid the rest of the bill). I had the car 2 1/2 years with no problems, 2 weeks after they had it the engine blows up and they would not help me out. Beware of SUBARU and there horrible customer service. DO NOT BY A SUBARU, YOU HAVE BEEN WARNED!!!. I will keep posting this until they pay for the rental or until I have to take them back to court again ( which is probably the way it will have to work out), is this what u expect for a corporation?FYI no mods other then muffler delete/cia.....
This, number one, is in the wrong section.

Second, without more information, year, model, mileage, diagnosis, etc, you will get very few responses.

Third, this sounds like a dealership issue, not a Subaru Corporate issue. Subaru seems to have helped you out (someone paid for the claim). If you took Subaru to court, you knew you had the rental and it should have been included with your claim. Your beef seems to be with the dealer. Not all dealers are created equal.
RexyGirl is offline   Reply With Quote
Old 03-21-2018, 11:09 PM   #57
91 RS RA
Scooby Newbie
 
Member#: 457410
Join Date: Oct 2016
Chapter/Region: International
Location: Christchurch, New Zealand
Vehicle:
1991 Legacy RS RA
White

Default

Quote:
Originally Posted by RexyGirl View Post
This, number one, is in the wrong section.

Second, without more information, year, model, mileage, diagnosis, etc, you will get very few responses.

Third, this sounds like a dealership issue, not a Subaru Corporate issue. Subaru seems to have helped you out (someone paid for the claim). If you took Subaru to court, you knew you had the rental and it should have been included with your claim. Your beef seems to be with the dealer. Not all dealers are created equal.
So much info missing, wonder if he will keep posting as he said he would.
91 RS RA is online now   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Trouble/Warranty Denial Report Thread: Drivetrain (Engine, Tranny, Diff, Etc.) North Ursalia Warranty Issues & SOA Problems 3090 Today 05:53 PM
Trouble/Warranty Denial Report Thread: Electrical (Lighting, ECU, Sensors, Etc.) North Ursalia Warranty Issues & SOA Problems 130 01-01-2018 11:05 PM
Trouble/Warranty Denial Report Thread: Interior North Ursalia Warranty Issues & SOA Problems 67 07-26-2017 08:46 AM
Trouble/Warranty Denial Report Thread: Body/Exterior of Vehicle North Ursalia Warranty Issues & SOA Problems 143 12-09-2016 03:07 PM
Trouble/Warranty Denial Report Thread: Braking System North Ursalia Warranty Issues & SOA Problems 94 11-23-2016 05:27 PM

All times are GMT -4. The time now is 07:01 PM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2018 Axivo Inc.
Copyright ©1999 - 2017, North American Subaru Impreza Owners Club, Inc.