Welcome to the North American Subaru Impreza Owners Club Thursday October 17, 2019
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
Texas Impreza Club
Go Back   NASIOC > NASIOC Chapters > Texas Impreza Club Forum -- TXIC

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.







* As an Amazon Associate I earn from qualifying purchases. 
* Registered users of the site do not see these ads. 
Reply
 
Thread Tools Display Modes
Old 06-28-2018, 02:06 AM   #1
brandobot
Scooby Newbie
 
Member#: 199552
Join Date: Jan 2009
Location: California
Vehicle:
2011 STI Hatch

Default Growler Motor Labs

Had an IAG block installed by Growler Motor Labs in Feb 2018. Car was then transferred back to California. It began leaking oil less than 500 miles after. After having a shop look at it, they determined the oil was leaking from the oil pan due to an improper oil pan installation.

Multiple e-mails were sent to the owner, Chris who in the beginning seemed helpful in answering a few of my general questions. As soon as I told him that it was the oil pan and that I felt they should cover the cost...and Chris magically vanishes. Multiple e-mails sent over 3 weeks and no reply.

For a shop that's so highly recommended, I really expected more accountability and better customer service. Has anyone had a similar experience or am I the only one?
* Registered users of the site do not see these ads.
brandobot is offline   Reply With Quote
Sponsored Links
* Registered users of the site do not see these ads.
Old 06-28-2018, 08:19 PM   #2
2slofouru
NASIOC Supporter
 
Member#: 90539
Join Date: Jul 2005
Chapter/Region: South East
Location: Lake Charles
Vehicle:
My BOV goes
COVFEFE!

Default

I'm just here to see how many people bum rush you because you are questioning the quality of a Cobb/Growler installation. I didn't realize they were formerly Cobb until a quick search...
2slofouru is offline   Reply With Quote
Old 06-28-2018, 11:57 PM   #3
brandobot
Scooby Newbie
 
Member#: 199552
Join Date: Jan 2009
Location: California
Vehicle:
2011 STI Hatch

Default

Quote:
Originally Posted by 2slofouru View Post
I'm just here to see how many people bum rush you because you are questioning the quality of a Cobb/Growler installation. I didn't realize they were formerly Cobb until a quick search...
I'm not questioning it... I'm stating facts. The fact is the car had a block installed by them, and 500 miles/4 months later, the oil pan is right where the liquid gasket should be.

To me, that sounds like someone didn't do a proper job sealing the oil pan
brandobot is offline   Reply With Quote
Old 06-30-2018, 08:07 AM   #4
boogieman98
Scooby Newbie
 
Member#: 402592
Join Date: Sep 2014
Default

Do not go to Growler Motor Labs. I had an engine built by them during and after the sale from occurred and Cobb Corporate ended up paying AWD Tuning to Fix Chris and his team's **** up. Chris is a snake and will cut corners to increase profits and ghost you as soon as any problem comes up
boogieman98 is offline   Reply With Quote
Old 07-04-2018, 12:43 AM   #5
brandobot
Scooby Newbie
 
Member#: 199552
Join Date: Jan 2009
Location: California
Vehicle:
2011 STI Hatch

Default

Quote:
Originally Posted by boogieman98 View Post
Do not go to Growler Motor Labs. I had an engine built by them during and after the sale from occurred and Cobb Corporate ended up paying AWD Tuning to Fix Chris and his team's **** up. Chris is a snake and will cut corners to increase profits and ghost you as soon as any problem comes up
Glad to know I'm not alone. If you can't trust them to reseal an oil pan, you can't trust them with much else. Be sure to leave them a nice review on Yelp and Google reviews.
brandobot is offline   Reply With Quote
Old 09-11-2019, 05:36 PM   #6
JayCee2.5
Scooby Newbie
 
Member#: 344090
Join Date: Jan 2013
Chapter/Region: TXIC
Location: San Antonio, TX
Vehicle:
2007 STI
OBP

News Growler gone under

Growler Motor Labs went out of business yesterday according to one of their service writers. Also it states permanently closed on google. It was apparently a sudden event even to those working there.
JayCee2.5 is offline   Reply With Quote
Old 09-11-2019, 06:17 PM   #7
brandobot
Scooby Newbie
 
Member#: 199552
Join Date: Jan 2009
Location: California
Vehicle:
2011 STI Hatch

Default

Quote:
Originally Posted by JayCee2.5 View Post
Growler Motor Labs went out of business yesterday according to one of their service writers. Also it states permanently closed on google. It was apparently a sudden event even to those working there.
I canít say I feel bad. What goes around, comes around.
brandobot is offline   Reply With Quote
Old 09-11-2019, 10:56 PM   #8
Nahoward
Scooby Newbie
 
Member#: 486869
Join Date: Jun 2018
Chapter/Region: TXIC
Location: Dallas, TX
Vehicle:
2018 WRX CVT Stage1+
Lapis Blue

Default

I was actually in the beginning stages of troubleshooting a problem and was shocked to find out they had closed from a friend that worked there. Apparently the employees had as little warning as the customers on this as it's really a sudden thing.

From other stuff in the DFW area Facebook groups (which I really don't want to get into here), it's a real cluster of a situation.

I know there's a bunch of us that want to point and laugh at this, but ya got to keep in mind the people working there were (effectively) all laid off with zero warning, and as the owner has (for all we can tell) basically ghosted - so the employees are probably going to be screwed over as hard as the affected customers were.
Nahoward is offline   Reply With Quote
Old 09-12-2019, 08:05 AM   #9
Cosworth751
Scooby Newbie
 
Member#: 500528
Join Date: Apr 2019
Location: ohio
Vehicle:
2007 Sti
White

Default

Its crazy because the people that currently had there cars in the shop apperently he took all the parts of the unfinished cars and just tossed them in the cars in an unfenced lot. I wonder if theres any form of business fraud involved.
Cosworth751 is offline   Reply With Quote
Old 09-12-2019, 10:26 AM   #10
Pre
Scooby Specialist
 
Member#: 139693
Join Date: Feb 2007
Default

This is f'd. Been using the place since 2008.
Pre is offline   Reply With Quote
Old 09-12-2019, 12:05 PM   #11
alex_reed
Scooby Newbie
 
Member#: 415106
Join Date: Mar 2015
Default

Plano police arrested a looter last night as well
alex_reed is offline   Reply With Quote
Old 09-12-2019, 04:54 PM   #12
Nahoward
Scooby Newbie
 
Member#: 486869
Join Date: Jun 2018
Chapter/Region: TXIC
Location: Dallas, TX
Vehicle:
2018 WRX CVT Stage1+
Lapis Blue

Default

And for some more general information:

If you know of anyone affected, or if you are missing anything, please have the affected people call the Plano police department at their non-emergency number of +1(972)424-5678 to get their stuff.

Also, if you have any information on locating Chris Fleming, please relay it to the Plano police ASAP.
Nahoward is offline   Reply With Quote
Old 09-14-2019, 10:46 AM   #13
Nahoward
Scooby Newbie
 
Member#: 486869
Join Date: Jun 2018
Chapter/Region: TXIC
Location: Dallas, TX
Vehicle:
2018 WRX CVT Stage1+
Lapis Blue

Default

So apparently the keys were mailed back to their owners around September 11th.
Nahoward is offline   Reply With Quote
Old 09-14-2019, 07:32 PM   #14
brandobot
Scooby Newbie
 
Member#: 199552
Join Date: Jan 2009
Location: California
Vehicle:
2011 STI Hatch

Default

What a **** show... sounds like the owner was a really shady character.
brandobot is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

All times are GMT -4. The time now is 03:33 AM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2019 Axivo Inc.
Copyright ©1999 - 2019, North American Subaru Impreza Owners Club, Inc.

As an Amazon Associate I earn from qualifying purchases.