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02-08-2009, 01:06 PM | #2501 | |
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02-08-2009, 02:01 PM | #2502 | |
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02-08-2009, 04:40 PM | #2503 |
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02-08-2009, 05:24 PM | #2504 |
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02-08-2009, 06:17 PM | #2505 |
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It WILL happen again. Subaru didn't do a good job designing that, and that is why they have made available parts to fix it so that it "should" prevent fuel leaks in the future.
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02-08-2009, 06:55 PM | #2506 |
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Figures. Thanks for the warning. I'm not handing over that kind of money for those parts, anyway it would be just as easy to hack the lines and reroute.
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02-08-2009, 09:04 PM | #2507 | |
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Location: Cincinnati, Planet Mongo
Vehicle:'02 RevLab 11.5:1 Platinum Silver |
help me out
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I guess I missed something. darryl edit: never mind. I did a search and saw mention of new replacement metal fuel lines. I'm guessing that's the fix. If not, someone correct me, please. Last edited by Darryl; 02-08-2009 at 09:13 PM. Reason: explosive diarrhea! gotta go!!!! |
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02-08-2009, 09:25 PM | #2508 | |
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02-09-2009, 07:31 AM | #2509 |
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Vehicle:'02 RevLab 11.5:1 Platinum Silver |
thanks Sup! I hope this fix turns out to be the cure (and not allow that smell to return).
It's pretty bad to raise the hood and see pooled fuel in the engine bay. Maybe Subaru has a handle on it now with this new fix. darryl |
02-09-2009, 02:42 PM | #2510 | |
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I think the idea (posted above) of using a loop of fuel hose (instead of a straight piece) is a good one. To the extent this problem is caused by expansion and contraction that would solve it. Maybe SOA considered this but found there isn't enough space for a loop. My repair was done at a dealership so I don't have an idea as to how much room there is under the intake. |
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02-09-2009, 03:03 PM | #2511 |
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is there anyway to do a class action lawsuit against SOA with this peace of $hit problem? I think we have enough ppl here and other forums. Have SOA reimburse EVERYONE who has put money into fixing this issue no matter if its out or within warranty, and make this a mandatory recall issue for those who havent had it fixed. This is totally ridiculous, especially since we've had complaints on this board since 2002. Does anyone here have any health issues documented on paper b/c of this crap that we can prove this is a health hazard and environmental hazard? I am TOTALLY down to sign any petition or join the lawsuit to get this rolling. I think this is deterring me from buying another Subaru in the future, as much as i love my car, i cant deal with this BS, we all have better things to do instead of fighting with SOA to get a problem fixed in which they've originated. If i get cancer from this, i swear i will have to set the dealerships on fire. haha jk... (but i know many of u want to )
Last edited by jungleman; 02-09-2009 at 03:22 PM. |
02-09-2009, 03:21 PM | #2512 |
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say Johnson I'll try to find out if the parts installed are different from the original '03 TSB.
J-Man, if Subaru is covering the costs of repairs, wouldn't that make a class action lawsuit difficult? I'd be more concerned about those individual dealerships that (according to postings here) are very unsympathetic to the customer and want to charge for even looking at the car. Especially when they are aware of the TSB, and that Subaru is willing to cover the costs. I'm amazed at how some dealers operate in regards to the raw fuel smell. Clearly there is no mandated consistency in how they should approach the issue. It seems that an auto manufacturer has a limited business agreement with the dealers. Perhaps only a recall can level the playing field and make dealers comply in the same way? So it's always wise to go through Subaru_USA to inform them, then contact the dealer, imo. darryl |
02-10-2009, 12:08 PM | #2513 |
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Sounds good! It seems like SOA is getting more responsive to this problem. I may try again with my car.
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02-10-2009, 01:24 PM | #2514 | ||
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I spoke with a Jodi at SOA and she was great! As long as you are nice with them it seems to make a world of difference. Again I purchased my car used with 150,000 miles and had no warranty on the car for several years now and they are going to "goodwill" the cost. That is great! |
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02-10-2009, 03:03 PM | #2515 |
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good to hear, TopShark! I'm happy for you. Good thing you were using a "nice" approach. I never ranted or cursed or said anything unseemly to the SOA reps or my local dealer. At the very least act decently.
Now let's hope these new parts really do the trick. Gotta give Sub credit for at least trying something else different,plus picking up the tab for parts and labor. Maybe it fugures it's less expensive to deal with individual issues rather than go for a full recall? I mean, I don't suspect this is an issue in Los Angeles-like areas. darryl |
02-10-2009, 03:11 PM | #2516 |
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^^Thanks Darryl!
I doubt that anyone who honestly thought they would have a chance to get reimbursed would be rude or anything but I know people that demand things and are very rude and it gets them nowhere. I agree with your statement about "Los Angeles-like" areas are probably not affected. It's probably a fair split as to the true number of cars affected and not affected due to location. I know a lot of people who drive subarus in cold climates and a lot of poeple who drive in warm climates as well. |
02-10-2009, 04:09 PM | #2517 | |
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At the very least, this should have been/should be handled like the ABS ECU problem -- as a "customer satisfaction campaign". SOA should send out letters to the registered owners of all potentially affected vehicles and allow them to decide if they want the work done. IMO though, this problem should have resulted in a full-blown recall, but I guess since no one has been burned alive yet the NHTSA won't act. Sure, some cars will never leave the 'Sunbelt', but it's impossible to know which ones. Cars get sold. People go on vacation and visit friends and family in colder climates. Having a set blanket policy would eliminate many of the problems people are having getting this fixed and the inconsistency between how different customers are being treated. |
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02-10-2009, 04:17 PM | #2518 | |
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02-10-2009, 04:27 PM | #2519 |
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02-10-2009, 07:18 PM | #2520 | |
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Location: Cincinnati, Planet Mongo
Vehicle:'02 RevLab 11.5:1 Platinum Silver |
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Want to hear something funny? I dropped my car off this morning, and got a rental. I called late in the day for a progress report and was told by the service tech that the new parts were in, but the mechanic was having trouble sorting out where the various vacuum lines went! The car may be ready by tomorrow afternoon. Well...it ain't really funny. But ya gotta be able to smile it off. darryl |
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02-10-2009, 07:20 PM | #2521 | |
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02-11-2009, 01:08 PM | #2522 |
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02-11-2009, 02:11 PM | #2523 |
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I live north of Toronto, Canada, and I since I can't call SOA then who can I call about this issue? Subaru Canada is an obvious choice but I can't find any phone numbers. My local dealership wants me to do a diagnosis and pay for it.
Are there any other Canadians that have dealt with this problem? |
02-11-2009, 03:06 PM | #2524 | |
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look what I found
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hope this helps ya out. don't let the dealer do squat until you contact Subaru first. darryl |
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02-11-2009, 03:13 PM | #2525 | |
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The dealer I went to did it for free. |
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