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Old 11-14-2018, 11:28 AM   #1
ericsson
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Angry Rally Sport Direct Cherry-Picks Reviews

I recently bought some items from RSD and was very unhappy with. At first I was puzzled how a 5-star rating item could be bad. I soon realized why the item is 5-star rating: RSD will NOT post any reviews that are negative.

I purchased the SMY cluster for my STI and I was once I realized the only thing that holds the actual gauge (not to be confused with the cluster) in place is a small rubber band

The rubber band I received had really bad elasticity so, the AEM wideband gauge kept falling out from the cluster as I drove. I posted a negative review in RSD and they refuse to post it. I know this because I sent them an email and they confirmed they see my review, but they "assume" it must have been installed incorrectly so they are not gonna post my negative review. The install is VERY straight forward. Having the rubber band hold a gauge was a terrible idea. I originally thought I could use the mounting hardware the AEM gauge came with, but doing so, one risks severely damage the cluster since it's made of fragile materials. Also the cut-outs are at an angle so there's no easy way to mount anything. Last, the blank cover that is sold separately for $10 should be included for FREE..

What's the point of reviewing any given item if they cherry pick reviews
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Last edited by ericsson; 11-14-2018 at 03:31 PM.
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Old 11-14-2018, 12:38 PM   #2
roughneck
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The rubber band just fills the space between the housing and the gauge to keep it snug in the cluster....I have had two of the same setups, one in an 09 WRX and currently in my 11 STI with the SMY cluster and AEM gauges with no issues
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Old 11-14-2018, 02:10 PM   #3
ericsson
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Quote:
Originally Posted by roughneck View Post
The rubber band just fills the space between the housing and the gauge to keep it snug in the cluster....I have had two of the same setups, one in an 09 WRX and currently in my 11 STI with the SMY cluster and AEM gauges with no issues
Good for you!! You completely miss the point of my post..
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Old 11-14-2018, 02:14 PM   #4
roughneck
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I thought the point of your post was about RSD not allowing negative posts about their merchandise...the problem wasn't the merchandise or RSD... Its the user...
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Old 11-14-2018, 02:23 PM   #5
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sorry op, but since it's their site they can choose what to display. you can either stop sending them your money or ask them to replace the rubber band could be faulty.
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Old 11-14-2018, 03:27 PM   #6
ericsson
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Quote:
Originally Posted by roughneck View Post
I thought the point of your post was about RSD not allowing negative posts about their merchandise...the problem wasn't the merchandise or RSD... Its the user...
You sound like you might be an employee for RSD / SMY
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Old 11-14-2018, 03:28 PM   #7
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Originally Posted by anarekist View Post
sorry op, but since it's their site they can choose what to display. you can either stop sending them your money or ask them to replace the rubber band could be faulty.

^ This guy gets it
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Old 11-14-2018, 09:05 PM   #8
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How is it RSD's fault you didn't research a product before buying it.

Their website specifically states rubber bands are used to hold the gauges in play, if you didn't like the idea of it then it was stupid to buy the product.

You could've looked at the SMY website and you wold have seen this "AEM X-Series Gauges will not fit well due to how shallow the gauges are. Possible solution is cutting the bands so they are as narrow as the gauge backing. Another solution is hot glue gun."

Learn your lesson, research at more than one website before you purchase.
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Old 11-15-2018, 12:44 AM   #9
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Quote:
Originally Posted by GlarryHoodDIT View Post
How is it RSD's fault you didn't research a product before buying it.

Their website specifically states rubber bands are used to hold the gauges in play, if you didn't like the idea of it then it was stupid to buy the product.

You could've looked at the SMY website and you wold have seen this "AEM X-Series Gauges will not fit well due to how shallow the gauges are. Possible solution is cutting the bands so they are as narrow as the gauge backing. Another solution is hot glue gun."

Learn your lesson, research at more than one website before you purchase.
You're missing the point... Try again...
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Old 11-15-2018, 04:41 AM   #10
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No you're missing the point. You bought a product that doesn't fit your gauges and when you went to install it didn't work because they dont fit. That's your fault and an incorrect installation. They were well within reason to not post a review from someone who doesn't understand what they bought. Next time do your research and you won't have a $140 lesson.

Alternatively you could take 5 minutes and hot glue gun it and quit your bitching.
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Old 11-15-2018, 03:32 PM   #11
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Quote:
Originally Posted by GlarryHoodDIT View Post
No you're missing the point. You bought a product that doesn't fit your gauges and when you went to install it didn't work because they dont fit. That's your fault and an incorrect installation. They were well within reason to not post a review from someone who doesn't understand what they bought. Next time do your research and you won't have a $140 lesson.

Alternatively you could take 5 minutes and hot glue gun it and quit your bitching.
You can't see the forest for the trees.

See what you just did there... You posted you opinion. I don't agree with your opinion, nor do I think is the correct opinion. Now, imagine there was a moderator who decided they saw your opinion as "unfit" and decided not to allow your post. I'm sure you wouldn't mind, right? After all, you're not the owner of the forum, right?

Again, this post is about censorship. You do understand what censorship is? No, I don't think you do.
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Old 11-15-2018, 05:54 PM   #12
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This isn't a censorship issue. You installed something incorrectly when literature was available that specifically said that you were going to have an issue with the combination of parts you chose. Therefore, your review of the product that you sent RSD is invalid, so they won't post it. That's just common sense on their part and a failure by you to admit your own fault.
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Old 11-15-2018, 06:58 PM   #13
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Quote:
Originally Posted by Kaykay View Post
This isn't a censorship issue. You installed something incorrectly when literature was available that specifically said that you were going to have an issue with the combination of parts you chose. Therefore, your review of the product that you sent RSD is invalid, so they won't post it. That's just common sense on their part and a failure by you to admit your own fault.
#FAKENEWS

Product was installed correctly. There were 0 issues with the installation. It was very simple. The issue was the elasticity of the rubber band included with my kit. Maybe I'm using big words, which some of you don't understand.

You're welcomed to think / say whatever you what. That's the beauty of EXPRESSING AN OPINION. As you just did above. The issue is RSD only allows reviews that they like (which they are allowed to do because they own the website), BUT very nefarious of them to cherry pick reviews.
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Old 11-15-2018, 08:17 PM   #14
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While I don’t agree with what RSD is doing, I feel it’s kind of common practice nowadays. Which is why I don’t believe everything I read.

They should have posted your review then responded to claim you installed it wrong or bought parts not compatible with each other.

Some people here love RSD and are biased and not even getting your point. Why offer user reviews if you are gonna selectively post them? No need to answer, it was a statement question.

What did you end up using for AEM gauges? I am planning on getting afr and egr aem gauges and was looking at where to place them?
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Old 11-15-2018, 08:21 PM   #15
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Yeah this isn't limited to RSD. People are more likely to buy something with a ton of 4 and 5 star reviews. Why post the bad ones?

I had a similar experience with another company on another platform. The cold side charge pipe I bought was complete and utter crap. it didn't fit right, and was missing some vacuum related fittings. I posted a negative review, and it never got posted on the website.
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Old 11-16-2018, 04:02 AM   #16
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Quote:
Originally Posted by ericsson View Post
You can't see the forest for the trees.

See what you just did there... You posted you opinion. I don't agree with your opinion, nor do I think is the correct opinion. Now, imagine there was a moderator who decided they saw your opinion as "unfit" and decided not to allow your post. I'm sure you wouldn't mind, right? After all, you're not the owner of the forum, right?

Again, this post is about censorship. You do understand what censorship is? No, I don't think you do.
Censorship. Sweetheart, your Drama Queen Tiara isnt going to win you any favors.

RSD is a vendor here, if they really wanted to censor you this thread wouldn't still he around. Several 1 and 2 stars on their website, take two seconds to look like an adult instead of having your hand held through your entire life.

You still haven't learned your lesson that researching things the first time around saves you money. That should be your takeaway not acting like a six year old who refuses to understand the concept of personal responsibility.

I dont know if this is your first day on here but that happens to people very regularly from moderators, and I wouldn't wet my pants over it I'd just move on with my life.
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Old 11-16-2018, 05:00 AM   #17
ericsson
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Quote:
Originally Posted by GlarryHoodDIT View Post
Censorship. Sweetheart, your Drama Queen Tiara isnt going to win you any favors.

RSD is a vendor here, if they really wanted to censor you this thread wouldn't still he around. Several 1 and 2 stars on their website, take two seconds to look like an adult instead of having your hand held through your entire life.

You still haven't learned your lesson that researching things the first time around saves you money. That should be your takeaway not acting like a six year old who refuses to understand the concept of personal responsibility.

I dont know if this is your first day on here but that happens to people very regularly from moderators, and I wouldn't wet my pants over it I'd just move on with my life.
You're dense and slow as molasses. RSD doesn't own NASIOC, so they would have to beg one of the moderators to take this post down. My goal was to expose what they are doing. I have already accomplished that goal. This post has been viewed over 500 times Feel free to continue to spew your asinine opinion.

The SMY Cluster is currently installed on my car and the gauge is somewhat secured. It's no longer moving or falling out like it was. I have already corrected the issue. I'm going to keep the cluster, but I completely disagree with all the 5-star reviews, and I will strongly recommend others not to buy it.
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Old 11-16-2018, 09:10 AM   #18
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Lol, I'm not sure how much effort you think it takes to PM, I assure you it's not much.

Sounds like RSD rightfully rejected a review from an incompetent installer who eventually realized he installed wrong but was too proud to admit as much.

Case closed.
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Old 11-16-2018, 02:08 PM   #19
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Quote:
Originally Posted by GlarryHoodDIT View Post
Lol, I'm not sure how much effort you think it takes to PM, I assure you it's not much.

Sounds like RSD rightfully rejected a review from an incompetent installer who eventually realized he installed wrong but was too proud to admit as much.

Case closed.
Amen...
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Old 11-21-2018, 03:27 PM   #20
ericsson
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Quote:
Originally Posted by GlarryHoodDIT View Post
Lol, I'm not sure how much effort you think it takes to PM, I assure you it's not much.

Sounds like RSD rightfully rejected a review from an incompetent installer who eventually realized he installed wrong but was too proud to admit as much.

Case closed.


There were no issues with the installation. Its simply a bad product, bad solution to gauges.

The reason why it has a high rating is because RSD only posts positive reviews. Anything not positive, is not allowed.
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Old 11-23-2018, 10:32 PM   #21
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Quote:
Originally Posted by ericsson View Post
There were no issues with the installation. Its simply a bad product, bad solution to gauges.

The reason why it has a high rating is because RSD only posts positive reviews. Anything not positive, is not allowed.
You're just incapable of following directions.
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Old 11-24-2018, 12:51 AM   #22
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Quote:
Originally Posted by Kaykay View Post
You're just incapable of following directions.

Your reading comprehension is terrible .
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Old 11-24-2018, 03:49 AM   #23
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Quote:
Originally Posted by ericsson View Post
Your reading comprehension is terrible .


If it came with instructions and you installed it incorrectly than your reading comprehension is also terrible or you have lack of common sense. Ever heard about the Great Fire Wall of China? The censorship there is beyond what you are trying to claim RSD has done. Why not become an advocate for Chinese censorship rights while your at it?

You installed the part incorrectly. You cant admit it because you thought it would be easier to throw the blame on a company and write a bad review which was clearly user error. Lets say i go to purchase it and im misguided by your comment, and install it incorrectly just like you did. That would make it 2 people that installed it incorrectly. Why would they want to promote user error? Its not censorship, its common sense, business and they own their website, what say do you have in it. Take your business elsewhere, MAPerformance, Import Image Racing or Real Street just like any other vendor is more then welcome to take your money and give you a product in return. Now you know to look and read instructions or take 2 seconds to google, youtube or ask nasioc hey how do i install this? And we would be more then happy to help you out the best we can. Unfortunately you are incompetent and cannot install the part you ordered. Im sorry for your lack of intelligence please tell us more about how you are inconvenienced by your own user error.

Sincerely,

The guy who can read instructions and install car parts with ease, or use the ever so vast internet to figure out how to do so. Thank you for your time this has been my Ted Talk.
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Old 11-24-2018, 04:14 AM   #24
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You installed the part incorrectly.
No.. I did not.. lol this forums is full of morons
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Old 11-24-2018, 03:19 PM   #25
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Especially the kind who cant figure out how to install a cluster correctly.
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