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Old 08-01-2003, 06:49 PM   #1
Scooby Specialist
Member Sales Rating: (2)
Member#: 990
Join Date: Feb 2000
Location: Byoootiful WNC
96 Brighton and...

Default Intown Suties

I know this isn't a Subie vendor, but Intown Suites in Louisville,

As some of you may or may not know, my wife is still in Louisville for another week, and has been staying in the Intown Suites on Preston Hwy.

This place is the biggest dump you will ever encounter, do not stay there, even if you have to sleep in your car that is a better choice than this pit!

When she checked in, she found that someone had blown their nose on the wall and bathroom faucet, and it had been allowed to sit for quite some time. The toilet paper was bloody, there was a large blood stain on the comforter, and the carpet was extremely filthy, oh yeah, the faucet also sprayed a stream of water out the back almost as large as the one coming out the nozzle.

She complained and they managed to partially clean the room, at least to the point of being somewhat livable.

They managed to avoid cleaning the rooom for the next two weeks, but then when the cleaning woman did go into the room, she was seen by a neighbor going through Kristi's mail, including her credit card statement, paychecks, etc.

Kristi complained about this, as well as the fact that her bathroom still had not been cleaned. Instead of apologizing for the incompetent cleaning staff, the manager's response was, "you should have complained sooner if you wanted something done about it." Her response to the maid going through her personal effects was "No that couldn't be true, we have never had a complaint about her before."

Oh, and lets not forget to mention the strange guys who don't live there who are lurking in the parking lot harassing the female people who live there.

I then called at that point, and spoke with the manager, who gave me the District Manager's phone #. I called him immediately, two hours later, no response so I called back. Two hours later, again no response, so I called back and left another message. No return call at all.

This morning, I call and leave a message first thing, then two hours later, another message, then two hours later, I call Intown Suites back again, and the snotty manager says that she will give him the message if she sees him.

In all of my messages, I gave my work number, and asked to be called back there, or if it were after 7:00 to call the cell phone. Apparently, knowing I wouldn't pick up, he called and left a message on my cell phone saying "I'm sorry sir, you are not a guest in my hotel, so I won't discuss any of this with you, so do not call me again."

So, now, I have determined that I will do as much as I can to make sure as many people as possible hear about this dump as possible, and to take as much of their business away as I can.

This is more like something you would see on the nightly news than something that would really happen to someone you know.
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