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06-28-2018, 02:06 AM | #1 |
Scooby Newbie
Member#: 199552
Join Date: Jan 2009
Location: California
Vehicle:2017 STI Limited |
Growler Motor Labs
Had an IAG block installed by Growler Motor Labs in Feb 2018. Car was then transferred back to California. It began leaking oil less than 500 miles after. After having a shop look at it, they determined the oil was leaking from the oil pan due to an improper oil pan installation.
Multiple e-mails were sent to the owner, Chris who in the beginning seemed helpful in answering a few of my general questions. As soon as I told him that it was the oil pan and that I felt they should cover the cost...and Chris magically vanishes. Multiple e-mails sent over 3 weeks and no reply. For a shop that's so highly recommended, I really expected more accountability and better customer service. Has anyone had a similar experience or am I the only one?
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06-28-2018, 08:19 PM | #2 |
Scooby Guru
Member#: 90539
Join Date: Jul 2005
Chapter/Region:
South East
Location: SWLA
Vehicle:My BOV goes COVFEFE! |
I'm just here to see how many people bum rush you because you are questioning the quality of a Cobb/Growler installation. I didn't realize they were formerly Cobb until a quick search...
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06-28-2018, 11:57 PM | #3 | |
Scooby Newbie
Member#: 199552
Join Date: Jan 2009
Location: California
Vehicle:2017 STI Limited |
Quote:
To me, that sounds like someone didn't do a proper job sealing the oil pan |
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06-30-2018, 08:07 AM | #4 |
Scooby Newbie
Member#: 402592
Join Date: Sep 2014
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Do not go to Growler Motor Labs. I had an engine built by them during and after the sale from occurred and Cobb Corporate ended up paying AWD Tuning to Fix Chris and his team's **** up. Chris is a snake and will cut corners to increase profits and ghost you as soon as any problem comes up
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07-04-2018, 12:43 AM | #5 | |
Scooby Newbie
Member#: 199552
Join Date: Jan 2009
Location: California
Vehicle:2017 STI Limited |
Quote:
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09-11-2019, 05:36 PM | #6 |
Scooby Newbie
Member#: 344090
Join Date: Jan 2013
Chapter/Region:
TXIC
Location: San Antonio, TX
Vehicle:2007 STI OBP |
Growler gone under
Growler Motor Labs went out of business yesterday according to one of their service writers. Also it states permanently closed on google. It was apparently a sudden event even to those working there.
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09-11-2019, 06:17 PM | #7 |
Scooby Newbie
Member#: 199552
Join Date: Jan 2009
Location: California
Vehicle:2017 STI Limited |
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09-11-2019, 10:56 PM | #8 |
Scooby Newbie
Member#: 486869
Join Date: Jun 2018
Chapter/Region:
TXIC
Location: Dallas, TX
Vehicle:2018 WRX CVT Stage2 Lapis Blue |
I was actually in the beginning stages of troubleshooting a problem and was shocked to find out they had closed from a friend that worked there. Apparently the employees had as little warning as the customers on this as it's really a sudden thing.
From other stuff in the DFW area Facebook groups (which I really don't want to get into here), it's a real cluster of a situation. I know there's a bunch of us that want to point and laugh at this, but ya got to keep in mind the people working there were (effectively) all laid off with zero warning, and as the owner has (for all we can tell) basically ghosted - so the employees are probably going to be screwed over as hard as the affected customers were. |
09-12-2019, 08:05 AM | #9 |
Scooby Newbie
Member#: 500528
Join Date: Apr 2019
Chapter/Region:
Tri-State
Location: Ohio
Vehicle:2007 Sti White |
Its crazy because the people that currently had there cars in the shop apperently he took all the parts of the unfinished cars and just tossed them in the cars in an unfenced lot. I wonder if theres any form of business fraud involved.
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09-12-2019, 10:26 AM | #10 |
Scooby Guru
Member#: 139693
Join Date: Feb 2007
Vehicle:Dura ngo 95 horrorshow |
This is f'd. Been using the place since 2008.
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09-12-2019, 12:05 PM | #11 |
Scooby Newbie
Member#: 415106
Join Date: Mar 2015
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Plano police arrested a looter last night as well
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09-12-2019, 04:54 PM | #12 |
Scooby Newbie
Member#: 486869
Join Date: Jun 2018
Chapter/Region:
TXIC
Location: Dallas, TX
Vehicle:2018 WRX CVT Stage2 Lapis Blue |
And for some more general information:
If you know of anyone affected, or if you are missing anything, please have the affected people call the Plano police department at their non-emergency number of +1(972)424-5678 to get their stuff. Also, if you have any information on locating Chris Fleming, please relay it to the Plano police ASAP. |
09-14-2019, 10:46 AM | #13 |
Scooby Newbie
Member#: 486869
Join Date: Jun 2018
Chapter/Region:
TXIC
Location: Dallas, TX
Vehicle:2018 WRX CVT Stage2 Lapis Blue |
So apparently the keys were mailed back to their owners around September 11th.
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09-14-2019, 07:32 PM | #14 |
Scooby Newbie
Member#: 199552
Join Date: Jan 2009
Location: California
Vehicle:2017 STI Limited |
What a **** show... sounds like the owner was a really shady character.
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