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Old 10-20-2006, 06:45 PM   #1
92XXX
Scooby Newbie
Member Sales Rating: (3)
 
Member#: 104703
Join Date: Jan 2006
Chapter/Region: BAIC
Location: Oakland
Vehicle:
2005 92x
Black

Default 1st Subaru Parts

Booo! Tried to order roof rails- they just cancelled my order without notice. Ive been sitting here waiting for them for months. They were unwilling to ship them at the price on their site, something about a UPS surcharge for long items. You dont just cancel without notice!
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Old 07-28-2007, 03:42 PM   #2
mattwalters
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 422
Join Date: Oct 1999
Chapter/Region: VIC
Location: GVRD
Vehicle:
1998 Legacy 2.5GT
Rio Red

Default

Wow. I had the completely opposite experience with 1stsubaruparts.com - I made a large order, called to confirm, they shipped it out (to Canada) and I received it almost immediately. I *will* say that one of the boxes was pretty flimsy and had been beaten to hell by the time it got here (go UPS!).

Second order was small - just a pair of caliper rebuild kits - but they sent it to me 3-day with no extra charge! Easy to get ahold of on the phone and good about answering questions.

-Matt
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