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06-07-2006, 09:17 PM | #1 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 116775
Join Date: Jun 2006
Chapter/Region:
South East
Location: Miami, FL
Vehicle:2006 WRX STI Black |
Good Subi Dealerships in Florida?
Any good service or experience from a South or Central Florida Subi dealer?
* Registered users of the site do not see these ads.
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06-08-2006, 12:32 PM | #3 |
Scooby Specialist
Member Sales Rating: (0)
Member#: 63616
Join Date: Jun 2004
Chapter/Region:
South East
Location: Mastro Subaru, Sanford FL
Vehicle:1996 Volvo 850 Turbo with mods :) |
I work at Star Subaru, and there are some testimonials on here about us if you do a search.....
http://forums.nasioc.com/forums/show...ht=star+subaru (there are more) Last edited by RexyGirl; 06-08-2006 at 12:51 PM. |
06-08-2006, 12:37 PM | #4 |
Scooby Guru
Member Sales Rating: (11)
Member#: 4562
Join Date: Feb 2001
Chapter/Region:
NWIC
Location: Auburn, WA
Vehicle:2014 Electric Datsun 2005 Adventure van |
Star,
But don't ask for Kelly, I hear she's a bit of a firecracker BTW I won a trip to some Herrberry 400 race at sheetrock (Chicago) Lucky me |
06-08-2006, 12:52 PM | #5 | |
Scooby Specialist
Member Sales Rating: (0)
Member#: 63616
Join Date: Jun 2004
Chapter/Region:
South East
Location: Mastro Subaru, Sanford FL
Vehicle:1996 Volvo 850 Turbo with mods :) |
Quote:
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06-08-2006, 04:30 PM | #6 |
Scooby Guru
Member Sales Rating: (11)
Member#: 4562
Join Date: Feb 2001
Chapter/Region:
NWIC
Location: Auburn, WA
Vehicle:2014 Electric Datsun 2005 Adventure van |
I was runner up (had 4 advisors with %100) and the first place guy (had one more survey than I did) could not make it.
Sooooooo Chicago here I come! I will probably give the tickets to the father in-law and spend the day at the field museum instead |
01-10-2008, 03:09 PM | #7 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 168354
Join Date: Jan 2008
Location: http://thechillspot.net/forum/
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Delray Beach subaru was pretty nasty....the salesman there said there was "No negotiating on the price of a WRX"....I guess he didnt want to make a christmas sale but w/e.
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01-12-2008, 12:44 PM | #8 |
Scooby Newbie
Member Sales Rating: (6)
Member#: 59514
Join Date: Apr 2004
Chapter/Region:
NESIC
Location: back to CT for now...
Vehicle:2014 Subaru Wrx charcoal grey |
i just moved to miami alittle over a month ago. I went and checked out two subaru dealers Bird and dont remember the other name right now and i was highly dissappointed with both. Im going to have to look at my book to see some of the other dealers around too. O yeah im looking to met up with some local suby guys too. I need some help tuning my wrx
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01-13-2008, 05:22 PM | #9 |
Floresbian
Moderator Member Sales Rating: (13)
Member#: 470
Join Date: Oct 1999
Chapter/Region:
South East
Location: Riverview, Florida - U.S.A.
Vehicle:2020 Canyon Denali '21 Forester & '13 BRZ |
Just so everyone knows, Mastro now has two locations; Tampa & Orlando (Sanford).
You can see me in Service at the Tampa location....or rexygirl in Service at the Orlando (Sanford) location! |
01-13-2008, 11:03 PM | #10 |
Scooby Newbie
Member Sales Rating: (1)
Member#: 69241
Join Date: Aug 2004
Vehicle:04 WRX STI Silver |
Need new place to service my car...
I live in Melbourne, FL and take my car to the Palm Bay Subaru dealer. For awhile now, I have not been able to put more than 8 or 9 gallons of gas into my car. It never fills all the way up and I barely get 200 miles to a tank of gas and I baby it. My car has been to Palm Bay Subaru three times for this problem and everytime they attemp to fix it it never is fixed. My A/C also clunks and groans and my car idles rough. More than the famous Subie Shake they talk about should.
I am willing to take my 04 STI to Orlando for service, but its not easy getting over there on weekdays. Are any of the dealers open for service on the weekends? I am sick of Palm Bay Ford... er I mean Subaru... they are a Subaru dealer right? -Jared |
01-14-2008, 01:10 PM | #11 | |
Scooby Specialist
Member Sales Rating: (0)
Member#: 63616
Join Date: Jun 2004
Chapter/Region:
South East
Location: Mastro Subaru, Sanford FL
Vehicle:1996 Volvo 850 Turbo with mods :) |
Quote:
We are in Sanford, and will probably be closer than the other dealerships. We are here on Saturdays from 8-12, but you need to make an appointment because we book up quick Mastro Subaru 321-206-1792 (or PM me) Oh, and I am no longer with Star!! |
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11-12-2009, 03:00 PM | #14 |
Scooby Newbie
Member Sales Rating: (1)
Member#: 229802
Join Date: Nov 2009
Chapter/Region:
South East
Vehicle:2008 WRX STI OBP |
lets see i dealt with 5 dealers while shopping for my Subaru. I started out wanting a '10 legacy GT but when they finally arrived on the lots i decided it was just too big of a car for my liking. So then I moved on to wanting a WRX hatch but there werent any '09s in the state and it took months for the '10 WRX's to make it to the lots that i found an '08 new STI. But here are my shopping reviews...Mastro orlando and tampa were by far the most knowledgable...CC in orlando was the best sales person i had. The Store managers at both were Great. Fitzgerald Subaru was very easy to deal with. Bert smith...ugh-not very helpful...it was the first place i went since its up the street from my house and i went to look at a WRX sedan they had listed but it had just sold. anyways while i was there i saw a late model BMW that i wanted to test drive but salesman said that he didnt have time for a test drives if i wasnt serious about the car. kinda crazy since Bert has a BMW dealer across the street. but whatever...and now for the bane of my car buying existence...Delray motors...I got a decent deal on my STI dont get me wrong but ever since the beginning of my negotiations its been truly painful. And then i found micro scratches in my paint and i reported them 7days after purchase...lets just say their only solution was to bring the car to delray (4hrs away) or buy special $70 zymol...needless to say after fighting with them for a month i went ahead and contacted SoA dealer services and they are investigating. stay tuned for the exciting or painful ending.
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02-02-2010, 02:18 PM | #16 | |
Scooby Newbie
Member Sales Rating: (1)
Member#: 229802
Join Date: Nov 2009
Chapter/Region:
South East
Vehicle:2008 WRX STI OBP |
Quote:
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02-15-2010, 12:29 PM | #17 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 224138
Join Date: Sep 2009
Chapter/Region:
South East
Location: Florida
Vehicle:'10 WRX WRB |
Thats so funny. i made an offer on that car. they are truly the worst dealer ever! Im not sure what sales person you used but "debra" was my sales lady, she had no idea what an sti was. and i actually test drove the black sti. I remember there were scratches in almost all of the door handles and other imperfections all around the car. DelRay= worst subaru dealer ever. but im glad for you that you got a deal on that sti
Their service department and parts department on the other hand is great. |
02-19-2010, 03:50 PM | #18 |
Scooby Newbie
Member Sales Rating: (1)
Member#: 229802
Join Date: Nov 2009
Chapter/Region:
South East
Vehicle:2008 WRX STI OBP |
I initially dealt with Deb and the head of Internet there (who was a real douche) and finally said screw it and started emailing all of the different sales people there until i got a reply. needless to say I finally got a reply and had a sales person online that was willing to work a deal. And youre right none of them have even a slight clue about subaru.
The whole scratch thing...yeah i think i figured out how they masked that. They used zymol ebony and carbon wax on it to mask the scratches and then when i washed and waxed it myself they became very apparent. Needless to say they suck. |
02-19-2010, 04:24 PM | #19 | |
Scooby Newbie
Member Sales Rating: (1)
Member#: 229802
Join Date: Nov 2009
Chapter/Region:
South East
Vehicle:2008 WRX STI OBP |
Quote:
Thanks for the post i forwarded it onto the dealer customer service rep i dealt with just so they know that DelRay rolls durty. |
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02-22-2010, 08:55 PM | #20 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 224138
Join Date: Sep 2009
Chapter/Region:
South East
Location: Florida
Vehicle:'10 WRX WRB |
Im not sure what you mean by "rolls durty?" like their service and sale/car/customer appretiation knowledge sucks? their cars dont really come clean and brand new? or all of the above? haha
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02-25-2010, 11:03 AM | #21 | |
Scooby Newbie
Member Sales Rating: (1)
Member#: 229802
Join Date: Nov 2009
Chapter/Region:
South East
Vehicle:2008 WRX STI OBP |
Quote:
I mean heck All i wanted was a paint detail to get the scratches removed and all they had to do was offer to reimburse me or Mastro Subie in Tampa and all would have been well. (Oh and this ended up costing $115.) It was the least they could do since i had just bought a new 30K car from them. But no they wouldnt. So then i contacted SoA and said make this right...So they contacted Delray and Delray once again said i needed to drive to Boca because they didnt believe they were responsible and that they werent going to pay another dealer to fix this. Thankfully SoA stepped up and paid for the detail. So After reading your post it just confirmed my suspicions and i wanted to let the SoA Service rep know that someone else had seen the car with the scratches i was reporting. Basically saying see i told you it wasnt me and letting him know that Delray isnt the most trustworthy subaru dealer. And if other people contact SoA with problems they should not be surprised. |
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02-26-2010, 01:03 PM | #22 | |
Scooby Newbie
Member Sales Rating: (0)
Member#: 224138
Join Date: Sep 2009
Chapter/Region:
South East
Location: Florida
Vehicle:'10 WRX WRB |
Quote:
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04-27-2010, 02:47 PM | #23 |
Scooby Newbie
Member Sales Rating: (1)
Member#: 229802
Join Date: Nov 2009
Chapter/Region:
South East
Vehicle:2008 WRX STI OBP |
WHAT A BIG JOKE!!! Delray subaru has obtained the Stellar Performer Dealer Certification from SoA. Holy Crap! So i see this certification means absolutely nothing. Just read the above posts.
Below is what the Stellar Pref means: New or used, buying or leasing, parts or service, a Stellar Performer Certified Dealership sets a new standard in Customer Service. The goal is an exceptional dealer experience with every visit and a customer who is satisfied with the service provided. Dealerships must adhere to a rigorous review of their operations by an impartial third party and fulfill our established standards to qualify for this distinction. This process ensures that the dealers achieve high measurable results in the eyes of their customers. When you visit a Stellar Performer Certified dealership, you can be assured you'll receive the best customer care possible! I almost wet myself reading this...this is some funny stuff. if i were another dealer that already had this Cert i would be Pi$$ed off. |
09-12-2010, 12:46 AM | #24 |
Scooby Newbie
Member Sales Rating: (4)
Member#: 183596
Join Date: Jul 2008
Chapter/Region:
South East
Location: USA
Vehicle:2005 WRX/9-2x Obsedian Black Pearl |
FitzGerald Subaru in Clearwater, FL is the worst. I went there and nothing but high pressure, overpriced tactics for trying to get me to buy a 2010 clearance model for higher then a 2011 price.
Then Mastro in Tampa, the same issue. High tactics with a saleslady who knew nothing about subaru, asked her some pretty typical questions regarding the outback/impreza and she went on about something so different. The parts department guy in Fitzgerald is also quite rude, has no idea what a number of parts are displays a general amount if ignorance, which is really sad. Not to mention he is right around the age of retirement, and requires many things to be said two to three times for him to understand and to write part numbers in bigger fonts. *sigh* The only good dealer I've seen in my area is Bert Smith. I would only go to them. |
09-14-2010, 12:11 PM | #25 | |
Scooby Newbie
Member Sales Rating: (1)
Member#: 229802
Join Date: Nov 2009
Chapter/Region:
South East
Vehicle:2008 WRX STI OBP |
Quote:
He may have made a small mistake considering i ended up buying an STi. After that i decided to not use them for service either. I use mastro for service as their hours are more convienent and they have a service driver. And i actually had the opposite at Fitz while looking for my car...i went inside and said i wanted to test drive a car they tossed me the keys and let me go for a spin. Brought it back in and shot the $hit with the sales manager and went about my way. |
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