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Old 12-20-2002, 12:13 AM   #26
no1ukn0w
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Member Sales Rating: (0)
 
Member#: 25778
Join Date: Oct 2002
Chapter/Region: TXIC
Location: SATX
Vehicle:
2007 LGT blizack.
eh?

Default

GREAT SERVICE !?!?!@#$!@#$

Ordered 17" rota sub-zero's. Came in great time and Dave was quick to respond to e-mails .. will surely order from him again!
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Old 01-11-2003, 01:59 AM   #27
AzSubie
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Member Sales Rating: (0)
 
Member#: 19285
Join Date: May 2002
Location: AZ
Vehicle:
2003 Cobra
Black

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Ordered the Denso sparkplugs and so far the service has been superior. Keep up the good work
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Old 01-21-2003, 10:14 AM   #28
Mark B.
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Member#: 9848
Join Date: Sep 2001
Location: Palmdale CA
Vehicle:
2002 WRX
Platinum Silver

Thumbs up

Another vote from me for Oakos.

I purchased a set of Mcgard lug nuts that turned out to be the wrong thread size. ( This was the fault of Mcgard as they were packaged incorrectly)

I contacted Dave at Oakos and he responded immediately, he was able to contact his supplier to correct the problem and sent out new lug nuts via 2 day special mail.

Dave picked up the shipping cost including the return of the wrong lug nuts.

I will certainly look at Oakos first for any of my future purchases.
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Old 01-26-2003, 03:16 PM   #29
wr wagon
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Member#: 25429
Join Date: Sep 2002
Vehicle:
2002 Impreza WRX Wag
WR Blue

Thumbs up You cannot go wrong with Oakos.

Ordered Rota Subzeros and MacGuard Spline drive lugs from Dave. He was incredibly responsive to my questions, got the wheels in faster than expected, promptly sent tracking numbers, offered an amazing price on everything, and was overall a pleasure to deal with. He even accommodated my request to get 5 wheels so I could have a full size spare.

There is no question that I will order from him again and strongly recommend him to everyone.

Excellent vendor.

wr wagon
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Old 01-27-2003, 09:57 AM   #30
NTP WRX
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Member Sales Rating: (2)
 
Member#: 19200
Join Date: May 2002
Chapter/Region: TXIC
Location: Houston
Vehicle:
2006 LGT Wagon
Black

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Great customer service, fast shipping. Look forward to dealing with Dave again sometime.

Neil.
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Old 02-04-2003, 12:38 PM   #31
Zola
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Member Sales Rating: (1)
 
Member#: 16876
Join Date: Mar 2002
Chapter/Region: MWSOC
Location: St Paul, MN
Vehicle:
2002 Impreza WRX
WR Blue

Default

I've now ordered twice from Oakos. David Kearney is a pleasure to do business with. He sends emails promptly and fixes problems with no fuss whatsoever. When McGard shipped him mislabeled boxes of SplineDrive lugs and he unknowingly sent them out to customers, he shipped the right ones out the same day he got them and paid for the return shipping on the wrong ones that I received.

Last week I ordered Samco intercooler hoses at a price to good to ignore. The only way shipping could have been faster is using teleportation!

No complaints and I will definitely keep them in mind for future purchases. Big thumbs up!
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Old 02-11-2003, 05:58 PM   #32
wawazat
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Member Sales Rating: (1)
 
Member#: 13793
Join Date: Jan 2002
Chapter/Region: MWSOC
Location: SE Michigan
Vehicle:
2007 specB, 03 Ram
'92 SVX-5 speed

Thumbs up Bump for the local guy

Thanks Dave. If I need anything more for my oddball Subie, I'll be sure to give you a call.

Todd
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Old 02-11-2003, 06:03 PM   #33
makanouchi
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Member#: 18341
Join Date: May 2002
Location: Austin, TX
Vehicle:
2002 WRX
Silver

Default Great Vender!!

David at Oaks Outomotive is one of the best venders on NASIOC, the replies as quickly as he shipps your products. I had a bad lug nut and emailed him about it hoping to get a new one. No questions asked: he said I put one in the mail today! Can't get any better than that.
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Old 02-26-2003, 09:33 AM   #34
M3toWRXin3seconds
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Thumbs up Oakos has lightning fast service

I just ordered a Kart boy short shifter, and he emailed me with the tracking number and a thank you note...Dave definately knows how to keep customers happy....just wish they had more engine performance options, i'd buy from them again in a second
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Old 02-27-2003, 02:48 AM   #35
TygerStile
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Member Sales Rating: (10)
 
Member#: 14531
Join Date: Jan 2002
Chapter/Region: SCIC
Location: SfVoltron-SoCal
Vehicle:
02' Stage4 wrb WRX
06' Mazdaspeed6, 85' AE86

Thumbs up

Another thumbs up for Dave at Oakos. Great customer service and communication. My Samco hoses were shipped out quickly, and I recieved the parts with no problems.
Keep up the great work...
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Old 03-05-2003, 09:46 PM   #36
TheWRX
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Member Sales Rating: (0)
 
Member#: 10279
Join Date: Sep 2001
Location: St. Louis, MO
Vehicle:
2005 Lotus Elise
Yellow, #94 SS

Thumbs up

Ordered from Oakos the second time, and Dave's customer service was just as great as before. I placed the order on a Wednesday, specified 3 day shipping, and was surprised to find the package at my door on Friday. Dave is exceptionally responsive, and his communication is professional and friendly. He initially made a small mistake with the shipping option, but noticed that quickly, and ran down the street to the UPS office to correct it before the package left!

I had another telling experience a while ago. Oakos added an item that I believe is inferior to their catalog, and I e-mailed Dave telling him my opinion about the product. I could imagine that most vendors would interpret that as critisism, and wouldn't be too pleased about it. Dave thanked me for sharing my opinion, explained why he decided to carry the product, and invited me to send suggestions and ideas for additional products anytime. He also said that he would check out alternatives, and in fact added an alternate product to his catalog a while later. I'm not sure how big my influence was, but Dave always shows that he genuinely cares about his customers.
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Old 03-07-2003, 03:50 PM   #37
Gargantua
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Member#: 15090
Join Date: Feb 2002
Location: Eureka California
Vehicle:
2002 WRX sedan
Silver

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My second order from Oakos was purchased online and they sent me a pm regarding the Denso spark plugs which took all of three days to get here and were of course the correct ones. So this is another thumbs up babay
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Old 03-07-2003, 10:02 PM   #38
TygerStile
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Member Sales Rating: (10)
 
Member#: 14531
Join Date: Jan 2002
Chapter/Region: SCIC
Location: SfVoltron-SoCal
Vehicle:
02' Stage4 wrb WRX
06' Mazdaspeed6, 85' AE86

Thumbs up

I recieved my second order from Oakos with no problems again. They quickly shipped out the parts and everything worked out great. Excellent job for a great vendor.
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Old 03-10-2003, 07:27 PM   #39
SuperRuWRX
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Member Sales Rating: (3)
 
Member#: 4955
Join Date: Mar 2001
Chapter/Region: South East
Location: L5P's (Atlanta,GA)
Vehicle:
2004 FXT
OffRoadSubarus.com

Default

Oakos deserves a bump on this thread. Highly recommended.
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Old 03-24-2003, 04:53 PM   #40
vapore0n
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Member#: 21356
Join Date: Jul 2002
Chapter/Region: NESIC
Location: Can't catch me!
Vehicle:
2017 Subaru Corolla
STI Limited SE-R Type (R)

Thumbs up

I ordered some Rota's on saturday, today monday their on their way here they sure got some great service and prices. Ill buy from them anytime again.
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Old 03-27-2003, 11:29 AM   #41
StrongBad
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Member#: 31672
Join Date: Jan 2003
Location: Des Moines, IA
Vehicle:
2002 WRX
Silver

Smile

I'll definitely be ordering from Oakos again. Their communication about shipping and stock levels was great. I received my order 2 days after it was placed, everything was correct and well packaged.
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Old 03-28-2003, 08:18 AM   #42
Orson
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Member Sales Rating: (2)
 
Member#: 25254
Join Date: Sep 2002
Chapter/Region: MWSOC
Location: Livonia, MI
Vehicle:
2003 WRX wagon

Default Transcript of my transaction

Thursday 1:00 PM - place order for Kartboy shifter bushings

Thursday 5:30 PM - I get what seems to be a personalized e-mail message saying that my item was shipped. If the e-mail was automatically generated, it was so good I couldn't distinguish it from a personalized e-mail, so he gets full credit either way.

Friday 3:00 PM -
spouse: "Honey, you got a package today."
me: "I wan't expecting anything. Who's it from?"
spouse: "It's from oak oh's"
me: "huh?"
spouse: "OAK OH'S"
me: "huh?"
etc...

Now I'm just waiting for some of his other stuff to get back in stock.
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Old 03-28-2003, 09:35 AM   #43
vapore0n
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Member#: 21356
Join Date: Jul 2002
Chapter/Region: NESIC
Location: Can't catch me!
Vehicle:
2017 Subaru Corolla
STI Limited SE-R Type (R)

Default

I ordeded some lug nuts for the wheels I ordered from them. He even offered free shipping, but I payed since I wanted 3 day. Best service ive seen, Ill even buy the springs from them, even though their 20$ more expensive than other places. Now, if only vivid had that service
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Old 03-30-2003, 06:02 PM   #44
8Complex

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Member Sales Rating: (4)
 
Member#: 922
Join Date: Feb 2000
Chapter/Region: MWSOC
Location: Schaumburg, IL
Vehicle:
16 WRX (white)
04 FXT (red)

Thumbs up

Just thought I'd bump this with more props for Dave there at Oakos. I've had great service from him there before and even better service from him today.

But isn't it Sunday? Yup, Sunday and he's still making sure everything is in order. Heh, I don't usually expect anyone to be back in the office to check up on anything until 10-11am on Monday and was quite pleasantly surprised that he's gotten back to me today, not once, but twice already. Definitely big props for Dave.
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Old 04-04-2003, 04:54 PM   #45
wrxracer
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Member#: 5275
Join Date: Mar 2001
Location: corpus christi texas U.S.
Vehicle:
2002 impreza WRX
WR BLUE

Thumbs up parts....

all the people over at OAKS have my vote.. thumbs up all.. keep it up dave, you will go far....
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Old 04-04-2003, 05:03 PM   #46
RokketRide
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Member Sales Rating: (1)
 
Member#: 17984
Join Date: Apr 2002
Chapter/Region: MAIC
Location: Near the Creek
Vehicle:
1967 Barracuda
2000 OBSTi

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Great price, free FAST shipping.

David just needs to sell more things I need
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Old 04-14-2003, 02:31 PM   #47
chrislehr
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Member#: 24165
Join Date: Sep 2002
Location: ATX
Vehicle:
2003 WRX Sedan
World Rally Blue

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Great vendor, I ordered wheels, they showed up, but two center caps were broken. I emailed them and got two replacement ones withing 2 days!

THANK YOU!
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Old 04-20-2003, 10:21 PM   #48
kawshon
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Member Sales Rating: (2)
 
Member#: 15092
Join Date: Feb 2002
Chapter/Region: HIIC
Location: Pearl City, Hawaii
Vehicle:
16 WRX
Pure Red

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Quote:
Originally posted by RokketRide
Great price, free FAST shipping.

David just needs to sell more things I need
Agreed! But David just rocks so thats ok!
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Old 04-23-2003, 04:11 AM   #49
Beam
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Member Sales Rating: (1)
 
Member#: 29742
Join Date: Nov 2002
Chapter/Region: South East
Location: ATL
Vehicle:
2011 STI
15 S1000R

Thumbs up More Bumps for Dave@Oakos

Oakos' customer service, personalized responses, and amazing shipping time are benchmarks for online ordering. I've ordered from them on three separate occasions, and each time I get the initial automated confirmation, followed by a personal email from Dave containing a shipping number. I'll second the motion for Dave to expand his catalog...

Beam
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Old 04-23-2003, 02:58 PM   #50
capt.sensible
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Member Sales Rating: (1)
 
Member#: 24174
Join Date: Sep 2002
Chapter/Region: SCIC
Location: Califor-ni-yay
Vehicle:
2003 Bugeye Carryall

Thumbs up Top Notch

As far as I'm concerned, Oakos is the benchmark for online auto parts vendors.

I ordered a set of McGuard splinedrives and a separate set of McGuard wheel locks. A day later, I received an email from David notifying me that he'd received a combination set of McGuard wheel locks and splinedrives that was cheaper than buying separate sets of splines and locks. He sent me the new combination set, and I saved $10.00. This is a perfect example of customer service.

David might have lost $10.00 on this sale because of his business ethics, but his actions guarantee that I will buy from him again and again. I also hope that Oakos expands their product range, because I'd rather deal with them than any other vendor.
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