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Old 10-31-2003, 08:39 AM   #1
laimbeer
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Member Sales Rating: (0)
 
Member#: 46470
Join Date: Oct 2003
Chapter/Region: MWSOC
Location: Suburbs of Detroit
Vehicle:
2007 Legacy GT 5MT
Diamond Grey Metallic

Thumbs up Anchor Subaru in N. Smithfield, RI

This is my first post here at NASIOC, so I thought I'd share my great buying experience at Anchor in Rhode Island.

I am extremely pleased with the way this dealer treated me. Seeing as how it was the end of the month, I basically sent 6 email offers to various dealers to see who would jump on my admitted low-ball offer of $21,500 for a 04 WRX with no options. Like many people here, I wanted a WRX when they were still a gleam in our American eyes’. With a $750 rebate and 3.9% financing for 60 months on the table, I thought I’d try my luck.

After about 3 emails telling me that the offer was WAY too low, I got a call from Bryan, the sales manager/owner. After some conversation, he met my offer. I went in, drove the Silver WRX, of course loved it, and decided to pursue it.

The next day I called to inform Anchor that I could no longer do the deal because after I left the dealer I found myself at the local Ford dealer buying my wife a new Ford Escape. I no longer had her old car to use to pay the sales tax, as well as a few grand less cash now lying around after paying the down payment on the Ford. Luckily for me, they asked me to bring my 02 VW GTI 1.8T in to evaluate for trade. After evaluation, and some deliberation on my part, they took my car in on trade, paid my loan and put me into the WRX for a lower APR (3.9 for 60 vs. 5.9 for 60) than my GTI and gave me my original offer price which basically kept me at the same monthly on my GTI.

The part that I loved was through all of this; I was treated better than any other dealer has ever treated me in my 10 years of car buying. I basically dealt with the sales managers through the entire process, which led into conversation about how Subaru is trying to "buy" young, affluent customers and build loyalty for their brand. My response was "after the way you treated me, I'll be back in 5 years when I have my first kid for a Forester or Legacy Wagon." I meant that. If I had my way, instead of the Escape my wife would have a new Forester in the driveway.

So, the long and short of this is Anchor Subaru in N. Smithfield on Route 146 is a great dealer. Bryan, Cliff, and Frank couldn’t have been any easier to work with, let alone more accommodating to my wants. Obviously I have yet to deal with any service issues, but I have confidence that any follow-up trips will be as great as my first experience at Anchor.


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Old 03-25-2004, 05:33 PM   #2
jacobsen1_
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Member Sales Rating: (1)
 
Member#: 34474
Join Date: Mar 2003
Chapter/Region: NESIC
Location: N. Kingstown RI
Vehicle:
2oo4 WRX PSM Sedan
2oo3 MINI cooper RED/WHT

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BTW... This is on the cork board at Anchor!
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Old 03-26-2004, 07:01 PM   #3
Jon-RIWRX
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Chapter/Region: NESIC
Location: In Mike's Bum.
Vehicle:
2008 Jeep Liberty
Red

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Great guys over there... now if only theyd start carrying prodrive stuff
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Old 04-04-2004, 07:30 PM   #4
laimbeer
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Join Date: Oct 2003
Chapter/Region: MWSOC
Location: Suburbs of Detroit
Vehicle:
2007 Legacy GT 5MT
Diamond Grey Metallic

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Quote:
Originally posted by jacobsen1
BTW... This is on the cork board at Anchor!
Ha...no kidding
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Old 04-14-2004, 04:21 PM   #5
HippyKiller
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Join Date: Apr 2004
Location: R.I.
Vehicle:
2004 WRX
Java Black Pearl

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I just bought my WRX at Anchor on Saturday and saw the first post on their board. I was extremely pleased with the bottom line price that they gave me. It was way below Pilgrim. Let's see how their service dept. works!!
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Old 04-16-2004, 12:43 PM   #6
AnchorSales
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Join Date: Nov 2003
Chapter/Region: NESIC
Location: N. Smithfield RI
Vehicle:
04 JBP STi
Go tell your friends!!

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Cliff from Anchor here,

Thanks for the good word!! If there is anything we can do for you, let us know. Also, remember, I would be glad to give anyone you refer the same great service and pricing you got. And every refferal means 50.00 in free service for you!

We look forward to helping you more.

Thank you.

Cliff Berry
Sales Manager
Anchor Subaru
__________________
S.N.E. Largest Subaru dealer....and growing!!!
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Old 04-16-2004, 01:06 PM   #7
jacobsen1_
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Join Date: Mar 2003
Chapter/Region: NESIC
Location: N. Kingstown RI
Vehicle:
2oo4 WRX PSM Sedan
2oo3 MINI cooper RED/WHT

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Quote:
Originally posted by AnchorSales
If there is anything we can do for you, let us know.
Thank you.
Cliff Berry
Sales Manager
Anchor Subaru
Sure Cliff, Trade me even for the white STi you have out front

Thanks for the $50 though, that's a great idea.

Ben
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Old 04-16-2004, 04:51 PM   #8
AnchorSales
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Join Date: Nov 2003
Chapter/Region: NESIC
Location: N. Smithfield RI
Vehicle:
04 JBP STi
Go tell your friends!!

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Ben,

If that could be done, I would be driving it!!

Cliff
__________________
S.N.E. Largest Subaru dealer....and growing!!!
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Old 06-30-2004, 12:08 PM   #9
Gee-Man
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Member#: 65339
Join Date: Jun 2004
Location: Northeast
Vehicle:
2005 WRX STi
WR Blue

Smile I agree - Achor seems to have good guys...

I was down at Anchor recently looking to do a deal on a WRX -> STi upgrade. Long story short, ended up not wanting to do the upgrade right now. But that's just the intro.

Cliff and Frank were the most up front dealers I have ever talked to. No trying to pressure me into a car I didn't want (I was looking for a 04, not an 05). No trying to play games with numbers, just good honest dealing. They offered a very good price on the STi, and were very patient while I talked it over with my wife. No pressure tactics at all. They even offered to match my low finance rate.

The showroom was clean and all the dealers had flat panel monitors on the desks. Pretty slick setup.

I didn't get a chance to deal with parts or service, but if you are tired of going to dealers who give you the creeps, check these guys out if you are in the area. I'll be going back when the time is finally right.
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Old 03-05-2005, 08:25 PM   #10
SilverSubi
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Member Sales Rating: (1)
 
Member#: 9856
Join Date: Sep 2001
Chapter/Region: Tri-State
Location: Westchester, NY
Vehicle:
2011 STI
PBP

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Just wanted to add my excellent experience at Anchor Subaru.

I had emailed several dealers in my area for pricing on a crystal gray metallic STi with a bunch of options (gauge pack, short throw shifter, fog lamps, auto-dimming mirror, security upgrade, etc). I am in NY by the way. I then requested an online quote from Anchor. They beat the best local price quote I had gotten by $900.

Cliff was very helpful, courteous, professional, and very patient with my hundred call-backs with questions. If Cliff wasn't in, Brian and/or Jim were able to assist me with no problems. They were great throughout the entire process and I had never set foot in the dealership until the day I picked the car up (today!). Everything was ready and as expected. Cliff and Jim went over everything with me, made sure I understood everything, and ensured I had all of the copies of my paperwork.

All in all, I was VERY pleased and highly recommend them. Thanks again guys!

-Steve
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Old 03-05-2005, 10:34 PM   #11
kpalena
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Join Date: Mar 2005
Chapter/Region: NWIC
Location: Battle Ground, WA
Vehicle:
2006 06 wrx limited
CGM

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Quote:
Originally Posted by AnchorSales
Cliff from Anchor here,

Thanks for the good word!! If there is anything we can do for you, let us know. Also, remember, I would be glad to give anyone you refer the same great service and pricing you got. And every refferal means 50.00 in free service for you!

We look forward to helping you more.

Thank you.

Cliff Berry
Sales Manager
Anchor Subaru

Hey Cliff, How bout sharing some of your buisness attitude with some of the other dealers around the country. Some of them could use a little of the integrity I keep hearing about over there. (I'm in Washington)
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Old 03-08-2005, 05:03 PM   #12
AnchorSales
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Member#: 47969
Join Date: Nov 2003
Chapter/Region: NESIC
Location: N. Smithfield RI
Vehicle:
04 JBP STi
Go tell your friends!!

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kpalena,

If you are looking, I have shipped cars as far as Washington State before!

Cliff
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Old 05-28-2005, 11:02 AM   #13
elpapi336
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Join Date: Mar 2005
Location: jdm heaven
Vehicle:
99 Real V5 JDM STI
90 Accord &new whip 04STI

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if any body haven't been to service in parts let me tell u those guys are great guys, my buddy mark at service that owns a 04 blk sti will help u out with any needs and he just told me they're gonna soon be spt there so anybody that needs performance tunnin and parts can just go there and at parts the sales men jimmy i think his name was is a great guy too he'll def. try to save u money
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Old 05-28-2005, 02:48 PM   #14
sidelnik
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Join Date: Jun 2001
Vehicle:
2008 STI
White

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I'd also like to recommend Anchor Subaru. I just bought a black 2005 STI and was very pleased with the service and price. The only difficulty I had was in hard choice of either a blue or black STI.
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Old 05-31-2005, 01:24 PM   #15
lhsa
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Join Date: May 2005
Talking

so you're the one who bought the other black 05 STI? i got one last week as well! Service rocks at anchor.
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Old 05-31-2005, 04:09 PM   #16
Day42
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Member#: 65843
Join Date: Jul 2004
Location: Glen Ridge, NJ
Vehicle:
2005 Forester XT
Silver

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Cliff, could you e-mail me or send me a private message? I'm interested in getting an '05 Forester XT, but I'm currently financing a 2005 Mini Cooper S with the John Cooper Works pkg. I need to know how to get into the Forester for around the same money per month, if possible. Any help would be greatly appreciated. Thanks in advance.
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Old 08-21-2014, 05:13 PM   #17
lattemonster
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Please see my other response but I dealt with Ali at Anchor and had another great experience. He's up-front honest guy that didn't pressure me in the least bit. Got me a great deal on my trade-in and was patient when I wasn't able to pick-up my car for a while (due to the holidays). Overall another great experience there.
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Old 09-17-2014, 09:22 AM   #18
alrlsal
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Glad there are some good local salesmen
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Old 07-22-2015, 11:28 AM   #19
Shadyduk1979
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Member#: 195851
Join Date: Nov 2008
Chapter/Region: NESIC
Location: central ma
Vehicle:
2009 STI
spark silver

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How is the service department? Leaving the dealer I got my wife's 15 Forrester xt, and my 09 sti after a horrible experience with my sti shortly after purchase. Both cars have a extended warranty.

I have long, Patrick and anchor within 15 minutes of me.
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Old 11-05-2015, 01:43 PM   #20
wrxmaster617
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Join Date: Jul 2011
Chapter/Region: NESIC
Location: Bristol county
Vehicle:
08 Sti hatch
Dgm

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Quote:
Originally Posted by Shadyduk1979 View Post
How is the service department? Leaving the dealer I got my wife's 15 Forrester xt, and my 09 sti after a horrible experience with my sti shortly after purchase. Both cars have a extended warranty.

I have long, Patrick and anchor within 15 minutes of me.
Mike in service is the berries...... Straight up G!!!!
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Old 06-19-2019, 07:24 PM   #21
amateur6
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Join Date: Jun 2019
Chapter/Region: NESIC
Vehicle:
2019 Impreza 5-Door
Magnetite Gray Metallic

Exclamation

I know that this is basically a dead thread, but I wanted to add my two cents about Anchor. I used to love them when they were a small little operation (as far as their premises were concerned) -- but my last visit put me off them completely. Long story short: brought my 2011 Impreza Outback Sport in for the airbag recall. Left with a “complimentary condition checklist” (or something like that) with all items green. 30 minutes later I’m smelling smoke and open the hood to find my oil pan basically dry.

I’m NOT accusing them of causing the problem, but they DEFINITELY didn’t check the dipstick or they wouldn’t have marked the oil “pass” (or whatever the highest, green, rating was). I had a windshield sticker from an oil change 2 months previous, so I guess they just took a look at that and said “oh, the oil’s fine.”

My family’s bought 5-6 cars from them in the past, but I certainly won’t be back, and I’m sorry to say that I can’t recommend them at all.

BTW, I guarantee that you won’t find MY comment card on their bulletin board.
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