Trouble/Warranty Denial Report Thread: Interior

[jaypine]

Originally posted by TSReynolds
Name: Terence Reynolds

Make: 02 WRX

Mileage: 6000

Time Out Of Use: 1 day

Problem And Likely Cause: Wind noises rushing by window when closed all the way. Screeching of all windows when going up.

Modifications: Tinted windows

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial:

Your Story: They said I had a defective window pannel and they fixed it. They also had to change all of the weather stripping because that too was defective. I still can kind of hear the wind noise. The screeching is gone. They tighted the back window so much that it has now peeled my tint off. Thanks guys! You turn one problem into another!

I have the same problem, but I haven't taken it in for warranty. I've had the problem since I bought it. I guess it's were Subaru cut corners.

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[sonicsuby]

Originally posted by jaypine
I have the same problem, but I haven't taken it in for warranty. I've had the problem since I bought it. I guess it's were Subaru cut corners.

No. The noise you hear is a product of frameless windows. Every car I've driven/ridden in with frameless windows has this noise. I've found the fix for it in my WRX.

Roll the window ALL the way up. Then when you start to hear the rushing noise, just tap the window down button so that it rolls the window down EVER so slightly. It's not actually open, but it sets it in the seal better. Gets it 95% - 100% each time.

As for the squealing, you can do what I and a few other guys have done. Get a silicone spray and spray it along the stripping on the bottom and front of the window tracks. You'll get a nasty silicone streak for a couple months, but keep cleaning it and it'll stop, as will the squealing

[spankaveli]

Originally Posted by kochj23

Name: Jordan Koch

Make: 2003 WRX

Mileage: 13000

Time Out Of Use: 1.5 hours

Problem And Likely Cause: Front left bolt fell out of the seat rail for the driver's seat AGAIN one month after getting it fixed.

Modifications: HKS HiPower Cat Back, Freedom Design FSTB, PSI^3 SECS ECU Monitor, Injen CAI, other various stereo and minor mods.

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: No denial given, they fixed it in 1.5 hours. This time they pulled the driver's seat to get at it.

Your Story: Last month, almost to the day, I had this very same problem. I suspect that it wasn't properly addressed the first time around. I am going to be rather PO'd if this happens again.

Mine does that about once every couple months, i just get under there and tighten it up.

[2003Baja]

Name: Chris P.

Make: Subaru Baja

Mileage: 10 at the time

Time Out Of Use: 8 minutes

Problem And Likely Cause: Missing covers for tweeters

Modifications: none

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: None

Your Story: Drove out of the dealership and 30 seconds later we noticed that there were no tweeter covers and the wires were being exposed. Went back to the dealership and they put new ones on at the lot.

[it8ezbngrn]

Name:

Make: 03 WRX

Mileage: 20K

Time Out Of Use: 1 day and probably another

Problem And Likely Cause: hole in carpet by dead pedal

Modifications: Nothing that affects the carpet

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: None - they gonna fix it

Your Story: Puyallup Subaru is going to fix it. 1 our of 4 things I brought it in for. They didn't help any on the others. But I just go somewhere else.

[sigma pi]

Name: mike

Make: 2003 Impreza WRX

Mileage: 40k

Time Out Of Use: 1 week

Problem And Likely Cause: door car at the top sucks

Modifications: i didnt modify it

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: they just never did it

Your Story: so now my warrenty is up

[MetRx]

Name: Matt Butler

Make: 2004 Impreza WRX sedan

Mileage: 19k

Time Out Of Use: never taken care of at dealer

Problem And Likely Cause: Tear in carpeting at drivers side

Modifications: None

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: They said it was wear. Possibly caused by work shoes, and then said dress shoes.

Your Story: I took the car to Dwyer and sons subaru a couple weeks back for warranty repair on the carpeting. Within minutes i was denied, saying it was from wear. The car just passed the 19k mark. My Taurus has over 100k MORE miles, and guess what.... Still no tear in the carpeting. I've taken my case up with Subaru. After the dealer initially denied me, and told me the cost was roughly 300 for the carpeting, and 4 hours of labor, they reviewed the case. After review they offered to replace the carpeting that they now claim is 750 dollars, and wanted me to pay for 350 dollars in labor. I called them back on this, and expressed my feelings. I should not have to pay for warranty work. The person who reviewed the case has since retracted the offer, and they are just screwing me over now. I have seen nothing but CEL lights, bad paint, and poor material quality in this car since day one of ownership. I have learned my lesson. NEVER buy Subaru again.

[Knotsure]

The warranty doesn't say it doesn't cover wear. Heck, if it covers brake pads and windshield wipers, wouldn't it cover the carpet? Just step it up a bit when you complain to Subaru.

[Bill Hook]

Originally Posted by sonicsuby

No. The noise you hear is a product of frameless windows. Every car I've driven/ridden in with frameless windows has this noise. I've found the fix for it in my WRX.

Roll the window ALL the way up. Then when you start to hear the rushing noise, just tap the window down button so that it rolls the window down EVER so slightly. It's not actually open, but it sets it in the seal better. Gets it 95% - 100% each time.

As for the squealing, you can do what I and a few other guys have done. Get a silicone spray and spray it along the stripping on the bottom and front of the window tracks. You'll get a nasty silicone streak for a couple months, but keep cleaning it and it'll stop, as will the squealing

There's a product called "gummiflege" or very similar that's a german-made rubber pentrant and conditioner that's supposed to be better than silicone.

[neuspeed]

Originally Posted by MetRx

Name: Matt Butler

Make: 2004 Impreza WRX sedan

Mileage: 19k

Time Out Of Use: never taken care of at dealer

Problem And Likely Cause: Tear in carpeting at drivers side

Modifications: None

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: They said it was wear. Possibly caused by work shoes, and then said dress shoes.

Your Story: I took the car to Dwyer and sons subaru a couple weeks back for warranty repair on the carpeting. Within minutes i was denied, saying it was from wear. The car just passed the 19k mark. My Taurus has over 100k MORE miles, and guess what.... Still no tear in the carpeting. I've taken my case up with Subaru. After the dealer initially denied me, and told me the cost was roughly 300 for the carpeting, and 4 hours of labor, they reviewed the case. After review they offered to replace the carpeting that they now claim is 750 dollars, and wanted me to pay for 350 dollars in labor. I called them back on this, and expressed my feelings. I should not have to pay for warranty work. The person who reviewed the case has since retracted the offer, and they are just screwing me over now. I have seen nothing but CEL lights, bad paint, and poor material quality in this car since day one of ownership. I have learned my lesson. NEVER buy Subaru again.

I acted like you and talked with a guy named grant is the biggest @$$hol3 ever. I also caught him up in circles about 3 times about SOA lying to you

[SkylineR35GTRx]

Originally Posted by Bill Hook

There's a product called "gummiflege" or very similar that's a german-made rubber pentrant and conditioner that's supposed to be better than silicone.

where might one find a silicone based lubricant? at a hardware store or hobby store?

[GetUpInDer]

Name: Jamin

Make:2006 WRX

Mileage:4609

Time Out Of Use:N/A

Problem And Likely Cause:Wrinkle/Cracking of streering wheel leather. Workmanship/Materials

Modifications:TBE, Cobb Stage 2

Submitted For Warranty Work (Yes/No):Yes

Reason Given For Denial:Outside causes

Your Story:Brand new car with defect, service manager wont do the right thing. Dont wear ring or watch, dont know many mechanics that do.

[TexasVet]

[quote=TSReynolds]Name: Terence Reynolds

Make: 02 WRX

Mileage: 6000

Time Out Of Use: 1 day

Problem And Likely Cause: Wind noises rushing by window when closed all the way. Screeching of all windows when going up.

QUOTE]

They actually fixed your seals and windows because of wind noise? its not normal???? I bought a 2 03 OB wagons and they both have wind noise from the front windows, we just thought that was normal.

[disque71]

Name: Brett

Make: 2004 Subaru WRX

Mileage: 26000

Time Out Of Use: weeks

Problem and Likely Cause: Subaru Tech Negligence

Modifications: TBE, STI Suspension, OEM SUB, BBS RK

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: Indirect Denial, not ordering parts, parts never came in

Your Story: Took my car in to get a seat cover replaced due to it overstretching and loosening. After weeks of waiting for the cover to come in, numerous phone calls over 2 months, it comes in. Take my car in, it takes 6+ hours(!?!?!?) to change the cover. When I go to leave, get two blocks away and notice gouges all over the plastics on the driver side interior. Get out of the car to see better. Entire lower door jamb is gouged down to the metal. Steering wheel MOMO logo is dented etc. The tech had his tethered tool in the car to get the seat out and must have been thrashing it around. This occurred over the summer and I am still waiting on parts!!!!!!!!!!! WTF

I contacted SOA the day it happened and had them note it.

[RootUsr]

Originally Posted by disque71

Name: Brett

Make: 2004 Subaru WRX

Mileage: 26000

Time Out Of Use: weeks

Problem and Likely Cause: Subaru Tech Negligence

Modifications: TBE, STI Suspension, OEM SUB, BBS RK

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: Indirect Denial, not ordering parts, parts never came in

Your Story: Took my car in to get a seat cover replaced due to it overstretching and loosening. After weeks of waiting for the cover to come in, numerous phone calls over 2 months, it comes in. Take my car in, it takes 6+ hours(!?!?!?) to change the cover. When I go to leave, get two blocks away and notice gouges all over the plastics on the driver side interior. Get out of the car to see better. Entire lower door jamb is gouged down to the metal. Steering wheel MOMO logo is dented etc. The tech had his tethered tool in the car to get the seat out and must have been thrashing it around. This occurred over the summer and I am still waiting on parts!!!!!!!!!!! WTF

I contacted SOA the day it happened and had them note it.

That ****ing sucks!
I'd destroy the very existence of that tech.

[MonkeyKarma]

Name: Greg

Make: 2006 Subaru WRX Wagon

Mileage: 18,000

Time Out Of Use: not yet

Problem and Likely Cause: Poor Quality

Modifications: K&N Drop in

Submitted For Warranty Work (Yes/No): No

Reason Given For Denial: Not sure if Eligible

Your Story: On the steering wheel recently I have felt and seen slices in the leather wrappings. I do not wear rings or watches and have normal male habits(no long nails) I am sure it is nick picky but am curious if any on knows it would be covered?

[$100ev]

Name:

Make: 2007 SUBARU Impreza WRX STi

Mileage: 10, 900

Time Out Of Use: 2 days

Problem And Likely Cause: Rear differential / Factory defect

Modifications: Full exhaust, FMIC, Protune, Eibach springs.

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: Mods

Your Story: I was told that the warranty does not cover modified cars..And they thought the noise is coming from the downpipe and the intercooler . . . lol ...

So now I have to spend $1500 on a new rear diff..Or take all of the mods off, and go to another dealer

[sweeeeper]

Name: HANG

Make: 2005 STI

Mileage: 9000

Time Out Of Use: 1 DAY

Problem And Likely Cause: GLOVE BOX NOT CLOSING TIGHT

Modifications: SPT INTAKE AND BRACES, GREDDY CAT BACK

Submitted For Warranty Work (Yes/No): YES

Reason Given For Denial:

Your Story: AFTER FIRST 6 MONTHES OF USE, FOUND GLOVE BOX LOOSE ON THE DRIVER UPPER CORNER EVEN WHEN CLOSED. FIRST DEALER REPLACED SOME GLOVE BOX PARTS, AND IT ONLY TOOK 3 MONTHES BEFORE THE PROBLEM OCCURED AGAIN. TOOK MY CAR BACK TO THE FIRST DEALER AGAIN, SERVICE MANAGER TOLD ME I HAVE TO LIVE WITH IT. TOOK IT TO SECOND DEALER, AFTER THEY HEARD THAT GLOVE BOX HAS BEEN REPLACED, THEY TOLD ME THERE IS NOTHING THEY CAN DO ABOUT IT. TOOK IT TO THIRD DEALDER WITHOUT TELLING THEM THE GLOVE BOX HAS BEEN REPLACED, THEY REPLACED THE GLOVE BOX AGAIN, NOT ONLY THEY DIDNT FIX THE PROBLEM, THEY MADE IT WORSE. AND TOLD ME THERE IS NO FIX. BULL ****. I TOOK APART THE GLOVE BOX MYSELF AND FOUND THE SOLUTION TO IT!! ALL YOU NEED TO DO IS PUT SOMETHING LIKE FOAMS IN BETWEEN THE GOLVE BOX LOCK AND THE INNER PART OF THE GLOVE BOX TO SPACE OUT A LITTLE BIT. AMOUNT OF THE FOAMS NEEDED TO USE DEPENEND ON EACH INDIVIDUAL CASE. HOPE THIS HELP.

[sweeeeper]

Name: HANG

Make: 2005 STI

Mileage: 9000

Time Out Of Use: 1 DAY

Problem And Likely Cause: TICKING NOSIE FROM RIGHT UPPER BACK GALSS WHEN COLD

Modifications: SPT INTAKE AND BRACES, GREDDY CATBACK

Submitted For Warranty Work (Yes/No): YES

Reason Given For Denial: CAN NOT DUPLICATE

Your Story: THIS TICKING NOISE ONLY HAPPENED IN COLDER WEATHER AND MOSTLY IN THE MORNING. ONE TIME I HAD MY FRIEND SIT IN THE BACK AND PRESS ON THE UPPER
RIGHT CORNER OF THE BACK GLASS, AND THE NOISE WENT AWAY. BUT WHEN I BROUGHT MY CAR TO THE DEALER, THEY JUST CAN NOT DUPLICATE IT. OH WELL, WHAT CAN I DO. BUT I THINK THE NOISE IS FROM THE PLASTIC TAB ON RIGHT UPPER CORNER OF THE BACK GLASS IN THE HEADLINER.

[sweeeeper]

Name: Hang

Make: 2005 sti

Mileage: 9000

Time Out Of Use: 1 day

Problem And Likely Cause: blower motor vent door noise

Modifications: spt intake and braces, greddy cat back

Submitted For Warranty Work (Yes/No): yes

Reason Given For Denial: normal operation (bull ****)

Your Story: lately i noticed when i press the recir/fresh air button, there is a weird noise when the a/c vent door opens or closes, sounds like the door is skipping and not smooth. took it to the dealer, they said its normal and live with it. thats totally bull ****, that noise is not normal, it wasn't there when i bought the car. i took the glove box apart myself, and watched the door opens and closes, i couldn't figure it out. i used the white grease on every links and jionts from the door servo motor to the door, still can't fix it. i think the noise is from the servo motor itself. but i can't bring it back to the dealer because my bumper to bumper warranty was over last week. damn.

[RootUsr]

Originally Posted by sweeeeper

Name: HANG

Make: 2005 STI

Mileage: 9000

Time Out Of Use: 1 DAY

Problem And Likely Cause: TICKING NOSIE FROM RIGHT UPPER BACK GALSS WHEN COLD

Modifications: SPT INTAKE AND BRACES, GREDDY CATBACK

Submitted For Warranty Work (Yes/No): YES

Reason Given For Denial: CAN NOT DUPLICATE

Your Story: THIS TICKING NOISE ONLY HAPPENED IN COLDER WEATHER AND MOSTLY IN THE MORNING. ONE TIME I HAD MY FRIEND SIT IN THE BACK AND PRESS ON THE UPPER
RIGHT CORNER OF THE BACK GLASS, AND THE NOISE WENT AWAY. BUT WHEN I BROUGHT MY CAR TO THE DEALER, THEY JUST CAN NOT DUPLICATE IT. OH WELL, WHAT CAN I DO. BUT I THINK THE NOISE IS FROM THE PLASTIC TAB ON RIGHT UPPER CORNER OF THE BACK GLASS IN THE HEADLINER.

I had that on my '07 WRX. Fixed under warranty (glass re-sealed)

[Atrium]

Thanks!

[sweeeeper]

thank you, but my warranty was over three monthes ago. damn.

[1mprezaGirl7]

Name: Anna

Make: 2007 2.5i

Mileage: 15k

Time Out Of Use: Unknown

Problem And Likely Cause: Airbag Light Goes off - Broke Air Bag Sensor

Modifications: Exterior Only, Disabled DRL's

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: They blamed me for breaking the sensor

Your Story: I bought my car brand new with 63 miles on it, and I specifically remember my car having trouble starting and showing an airbag light on the dash when it finally did. This was maybe 3 weeks after I first bought the car. This never happened again until about a week ago (a year later). Then I decided to bring my car in because of a rough idle/stalling. When I described the symptoms I also mentioned how right before the rough idle, my engine was difficult to start and the airbag light went on. After the diagnosis they upgraded the ECU to fix the rough idle under warranty and told me that the airbag light went off because the sensor in the passenger seat was broken, and would be $900 to replace. And this is not covered under warranty because they told me that I was the one that broke it by stuffing something under the seat. I am 99% that it was broken before, because my friends, knowing how anal I am about my car, probably did not stuff anything under the seat and I was also in an accident and my airbags did not deploy. Having the car for a year and not reporting the airbag light, I felt like there was no use in trying to argue at the dealership about when the sensor broke. Is there any reason to try to fight for this sensor?

[RexyGirl]

Originally Posted by 1mprezaGirl7

Name: Anna

Make: 2007 2.5i

Mileage: 15k

Time Out Of Use: Unknown

Problem And Likely Cause: Airbag Light Goes off - Broke Air Bag Sensor

Modifications: Exterior Only, Disabled DRL's

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: They blamed me for breaking the sensor

Your Story: I bought my car brand new with 63 miles on it, and I specifically remember my car having trouble starting and showing an airbag light on the dash when it finally did. This was maybe 3 weeks after I first bought the car. This never happened again until about a week ago (a year later). Then I decided to bring my car in because of a rough idle/stalling. When I described the symptoms I also mentioned how right before the rough idle, my engine was difficult to start and the airbag light went on. After the diagnosis they upgraded the ECU to fix the rough idle under warranty and told me that the airbag light went off because the sensor in the passenger seat was broken, and would be $900 to replace. And this is not covered under warranty because they told me that I was the one that broke it by stuffing something under the seat. I am 99% that it was broken before, because my friends, knowing how anal I am about my car, probably did not stuff anything under the seat and I was also in an accident and my airbags did not deploy. Having the car for a year and not reporting the airbag light, I felt like there was no use in trying to argue at the dealership about when the sensor broke. Is there any reason to try to fight for this sensor?

Please only post in the correct threads....an answer was provided in your other thread