Major Issues with My 2019 Outback

etaktaf · 12-08-2023, 08:21 PM

Hi,

I was wondering if others are having similar issues with their Outbacks. The first major issue was with the radio/infotainment screen. Early on I noticed that the preset stations would vanish every now and then, but then things got much worse. Later on, the radio would start acting sporadic. It would change stations and sources (f.m./a.m.) on it's own. It would even open other settings like the sound levels and blue tooth.

I took it to our local dealership and they said the only thing I could do was to have the radio replaced which would cost $2400.

Fast forward to this week and now I can't fill up our gas tank because there is an issue with the charcoal canister. The same dealership said it would need to be replaced and would cost $1400.

Again the car is a 2019 with only 70k miles.

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Outback4Me · 12-09-2023, 01:07 AM

Sounds like your dealer is screwing around with you. My dealer did that for a while until people stopped bringing their cars there for repair. They'll make some pretty decent deals if they're not pushing through enough repair work; it's the only way I got a few things on my ratty 1999 Outback fixed. Otherwise, they gouge you.

Sometimes it helps if you mention which dealer it is in the forum (or search for posts about that dealer). Others may have already complained about them.

Elbert Bass · 11-27-2024, 07:46 PM

Quote:

Originally Posted by etaktaf

Hi,

I was wondering if others are having similar issues with their Outbacks. The first major issue was with the radio/infotainment screen. Early on I noticed that the preset stations would vanish every now and then, but then things got much worse. Later on, the radio would start acting sporadic. It would change stations and sources (f.m./a.m.) on it's own. It would even open other settings like the sound levels and blue tooth.

I took it to our local dealership and they said the only thing I could do was to have the radio replaced which would cost $2400.

Fast forward to this week and now I can't fill up our gas tank because there is an issue with the charcoal canister. The same dealership said it would need to be replaced and would cost $1400.

Again the car is a 2019 with only 70k miles.

Those radios are a POS - there was never a valid fix or software update that would fix those things. Buy a decent aftermarket unit and be done with it. Those radios were one of the last straws for me to quit working for Subaru.

Issue with carbon canister is pretty vague. Did you get a detailed list of what the diagnosis was and what they wanted to replace? I found quite a few filler neck hoses that the inner section seperated and wrinkled up blocking the filler, but then there are quit a few other things that could cause that issue.

Many times people that keep clicking the nozzle once the tank is full will ruin the evap system. Most expensive few ounces of gas they ever bought...

Charlie-III · 11-28-2024, 01:01 AM

Yep, "topping off" a gas fill is death for EVAP bits, mostly charcoal canister. The system is designed to deal with fumes, not liquid gas.

Some brand cars, you can remove the canister, bang it around to loosen charcoal, then shake them out. Follow this with blowing out hoses and bits near the canister, then reassemble.

NOTE: this is disabling an emissions component, but who can tell? I'm just saying.

12-08-2023, 08:21 PM	#1
etaktaf Scooby Newbie Member#: 38374 Join Date: Jun 2003 Vehicle: 2003 WRX	Major Issues with My 2019 Outback Hi, I was wondering if others are having similar issues with their Outbacks. The first major issue was with the radio/infotainment screen. Early on I noticed that the preset stations would vanish every now and then, but then things got much worse. Later on, the radio would start acting sporadic. It would change stations and sources (f.m./a.m.) on it's own. It would even open other settings like the sound levels and blue tooth. I took it to our local dealership and they said the only thing I could do was to have the radio replaced which would cost $2400. Fast forward to this week and now I can't fill up our gas tank because there is an issue with the charcoal canister. The same dealership said it would need to be replaced and would cost $1400. Again the car is a 2019 with only 70k miles. * Registered users of the site do not see these ads.

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12-09-2023, 01:07 AM	#2
Outback4Me Scooby Newbie Member#: 152751 Join Date: Jun 2007 Chapter/Region: South East Location: Port Richey, FL Vehicle: 1999 Outback Wagon Deep Sapphire	Sounds like your dealer is screwing around with you. My dealer did that for a while until people stopped bringing their cars there for repair. They'll make some pretty decent deals if they're not pushing through enough repair work; it's the only way I got a few things on my ratty 1999 Outback fixed. Otherwise, they gouge you. Sometimes it helps if you mention which dealer it is in the forum (or search for posts about that dealer). Others may have already complained about them.

11-28-2024, 01:01 AM	#4
Charlie-III NASIOC Supporter Member#: 30669 Join Date: Dec 2002 Chapter/Region: Tri-State Location: USA, North NJ, 07456 Vehicle: 1998 Legacy 2.5GT Silver Sleeper BK, 5MT	Yep, "topping off" a gas fill is death for EVAP bits, mostly charcoal canister. The system is designed to deal with fumes, not liquid gas. Some brand cars, you can remove the canister, bang it around to loosen charcoal, then shake them out. Follow this with blowing out hoses and bits near the canister, then reassemble. NOTE: this is disabling an emissions component, but who can tell? I'm just saying.