Tirerack warranty

[fliz]

Is tirerack still here?

Any help getting a warranty claim paid?

I've uploaded my receipt 5 times, they have twice agreed to pay the claim, then instead switch the status back to "need more information" with another note to upload my receipt.

* Registered users of the site do not see these ads.

[MmmTabasco]

I don’t think Tire Rack is here anymore. Luke hasn’t posted in years, and I never saw anyone else. His old number is 877-522-8473 extension 362, for what it’s worth.

How is your warranty being handled? Are you talking with an actual person or are you using some sort of automated online system?

I recently got a full refund for some defective rotors from Tire Rack, even though they were technically out of warranty. But I only spoke to real people by phone and email. Once I got through to someone it only took about a week.