WWP-99 Service Campaign - Cooling System Conditioner

[ray916mn]

My head gasket on my 2000 OBW just failed, 5 days past the 8 year in service mark and at just under 75K miles. I got the car 2 years ago with about 54K miles on it and due to resources like this forum, knew that to be covered for potential head gasket failure I had to have the coolant changed and the conditioner put in, and I did this at 54K miles thinking it was cheap insurance.

I'm really happy to report, it paid off. The dealer said the car was not eligible for warranty repair, but gave me the number to Subaru NA. I called them and they opened a case on the car. I brought the car into the dealer today to verify what I suspected, and I was right. I had given them the Subaru NA case number and they called and bingo, Subaru will pay for the repairs.

Of course, since the driver's side head gasket failed, I'll be keeping my fingers crossed that the passenger side will hold on for a long time.....