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Old 09-11-2020, 09:00 AM   #1
UNVDIS05STi
Scooby Newbie
 
Member#: 185104
Join Date: Jul 2008
Chapter/Region: TXIC
Location: Dallas,TX
Vehicle:
2005 WRX STI

Default 05 STi Passenger Side Airbag Recall Problem

I have owned my 05 Sti for 12 years now, it is my baby. I have done one passenger side air recall and now there is another recall for the recall. So I schedule an appointment to get this taken care of. I even removed the glove box to make it easier and faster to for them to do their work. When I got there, they checked in my car with no airbag lights on my dash. I have never had an airbag light on my dash, beside the few seconds at startup (normal). They even thanked me for removing the glove box and making it easier for them. I came back a few hours later to pickup my car, 30 minutes before closing on a Saturday. When I started my car the airbag light came on but never went off. Know that they were about to close.. I drove home thinking I could just disconnect my battery and it would reset, this didn't happen. What dealership calls you and tells you that your car is ready with a warning light on the dash(Randall Noe Subaru of Rockwall, Texas)? A warning light for the item that they were supposed to fix, plus now I am driving without airbags because of this issue, not safe. To me, that sounds like someone was not paying attention and doing their job or know how to do their job. I called the dealership Monday about this issue, they told me to run it in and they would take care of it. After a little while with my car in the shop.. they tell me that only one of their guys can work on my car and he was busy with another one. They couldn't even find someone that could read the codes off my ECU. They forced me into leaving my car and taking a loaner. I kept trying to find a time they could work on it without taking a loaner because I don't like leaving my car overnight if I don't have to... it is a secondary car. They called me the next day saying I would have to pay a fee to find out what is wrong and then decide if I wanted to fix it. When a car is checked in with no airbag lights on and they are working on the airbags ... and now the airbag light is on.. how is this my fault? Why should it cost me money to find out what they did to cause this problem? Whatever they did caused the light to turn on because it was not that way when I brought it to them. Reusing to pay for the diagnostic fee.. I picked up my car with the light still on. I explained to the adviser my frustration and he told me that he would call me back the next day with an answer. Guess what??? He didn't call. Now it seems to be my problem to get fixed and cost me money for their faulty work. Anyone have any ideas of what they did to my car? Has any one else had a similar problem with the airbag light?
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Old 09-11-2020, 09:03 AM   #2
JP Chestnut
Scooby Newbie
 
Member#: 504432
Join Date: Jul 2019
Chapter/Region: Tri-State
Default

Call SOA. Obviously you shouldn’t be out of pocket to fix issues caused by a **** recall fix.
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Old 09-11-2020, 10:39 AM   #3
UNVDIS05STi
Scooby Newbie
 
Member#: 185104
Join Date: Jul 2008
Chapter/Region: TXIC
Location: Dallas,TX
Vehicle:
2005 WRX STI

Default

SOA.. would be Subaru of America (800)- 782-2783? Thanks for the heads up. I will do that.
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Old 09-11-2020, 10:43 AM   #4
JP Chestnut
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Chapter/Region: Tri-State
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Good call. Let them handle sorting out their dealer.
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Old 09-11-2020, 03:43 PM   #5
UNVDIS05STi
Scooby Newbie
 
Member#: 185104
Join Date: Jul 2008
Chapter/Region: TXIC
Location: Dallas,TX
Vehicle:
2005 WRX STI

Default

Thank you very much for your help with this. You guided me the right way. I appreciate that. SOA was very helpful.
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Old 09-15-2020, 01:15 AM   #6
ProjectN64
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Member#: 454737
Join Date: Sep 2016
Location: Eastbay, California
Vehicle:
2005 STI PSM
2013 BRZ SWP

Default

Please keep us updated, my sti is due for this recall. Thanks
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