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Old 12-17-2019, 08:49 PM   #1
lionken07
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Default 3 recalls in the past 60 days for crosstrek

my wife received the following recalls:

WUR-03 replacement of all 4 brake hoses.

WUP-01 PCV inspection and replacement

WUQ-02 ECM reprograming and ignition coil inspection

What is going on with these Crosstreks? 3 different ones in the past 2 months...maybe they will give me a nice rental for a few days?
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Old 12-17-2019, 08:52 PM   #2
JP Chestnut
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ďRecalls. It's What Makes A Subaru A Subaru.Ē
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Old 12-17-2019, 09:03 PM   #3
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That only spells LOV... we need one more recall to call it LOVE.
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Old 12-17-2019, 10:42 PM   #4
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This is the new Subaru.
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Old 12-18-2019, 02:15 AM   #5
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Originally Posted by JP Chestnut View Post
ďRecalls. It's What Makes A Subaru A Subaru.Ē
Com'on. Let's keep it current. They have dropped the "A" in that.

It's what makes Subaru, Subaru.


This includes Impreza. I have the same 3 recalls.......in the last 2 weeks......on my '18.
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Old 12-18-2019, 09:18 AM   #6
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Originally Posted by JustyWRC View Post
Com'on. Let's keep it current. They have dropped the "A" in that.

It's what makes Subaru, Subaru.


This includes Impreza. I have the same 3 recalls.......in the last 2 weeks......on my '18.
Only 1 for my Ď19.. the ignition coil ECM reflash.

And Iíll forever thank Subaru for it. The reflash made an incredible improvement in drivability and smoothness. As different a change as a new car.

Be negative. It shows ignorance. Subaruís recalls are preemptively taking care of their customers in a new and better way than ever before.
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Old 12-18-2019, 09:27 AM   #7
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Originally Posted by JustyWRC View Post
Com'on. Let's keep it current. They have dropped the "A" in that.

It's what makes Subaru, Subaru.


This includes Impreza. I have the same 3 recalls.......in the last 2 weeks......on my '18.
Shoulda got the best car ever - 2019 Impreza 5 door limited. Only one recall and we should all thank Subaru for their proactive protection of us all.

Better handing than an STI and a low looow loooooow seating position unlike all those sheep in their high ground clearance sheep cars.
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Old 12-18-2019, 11:12 AM   #8
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Only 1 for my Ď19.. the ignition coil ECM reflash.

And Iíll forever thank Subaru for it. The reflash made an incredible improvement in drivability and smoothness. As different a change as a new car.

Be negative. It shows ignorance. Subaruís recalls are preemptively taking care of their customers in a new and better way than ever before.

Have you checked your MySubaru? It may have the message for the other one and you just haven't got the snail mail yet. Or you may have got lucky and are outside the VIN range.

"My" negativity is the fact that there are this many recalls. Remember, you may have been around cars much longer than me; but, I'd wager I've been around Subarus longer than you. That's not a dig either before you make a snide remark. Just going back that far, I bet I haven't(nor my father) has dealt with as many recalls combined since 1980 that we have in the last few years. THAT is not Subaru. THAT is my "negativity". Preemptive? Preemptive would've been to have mitigated issues years ago. These recalls cover tens of thousands of cars. Preemptive are those ones they had that were caught when it was a minute about of cars involved. Within the same model year. Like the Ascent welds that ended up being nothing anyway. And were just TSBs instead of recalls. Not going back several model years.

And I'm the one usually defending the company. They make a great car. Nothing still has swayed me away; but, when a company starts having compounded issues where they were WELL known for not having.........with the issues their dealers have getting appointments for ALLLL of this, that inconveniences the customer.......most Subaru owners are not retired and can't easily get their car to the dealership. Just sayin. Great car company that is having issues. Will Subaru get things straight and get back to "normal"? Will the average Joe conquest customer realize that and stick around?
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Old 12-18-2019, 11:35 AM   #9
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Performance is more defined in the recall segment.
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Old 12-18-2019, 11:58 AM   #10
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Originally Posted by JustyWRC View Post
Have you checked your MySubaru? It may have the message for the other one and you just haven't got the snail mail yet. Or you may have got lucky and are outside the VIN range.

"My" negativity is the fact that there are this many recalls. Remember, you may have been around cars much longer than me; but, I'd wager I've been around Subarus longer than you. That's not a dig either before you make a snide remark. Just going back that far, I bet I haven't(nor my father) has dealt with as many recalls combined since 1980 that we have in the last few years. THAT is not Subaru. THAT is my "negativity". Preemptive? Preemptive would've been to have mitigated issues years ago. These recalls cover tens of thousands of cars. Preemptive are those ones they had that were caught when it was a minute about of cars involved. Within the same model year. Like the Ascent welds that ended up being nothing anyway. And were just TSBs instead of recalls. Not going back several model years.

And I'm the one usually defending the company. They make a great car. Nothing still has swayed me away; but, when a company starts having compounded issues where they were WELL known for not having.........with the issues their dealers have getting appointments for ALLLL of this, that inconveniences the customer.......most Subaru owners are not retired and can't easily get their car to the dealership. Just sayin. Great car company that is having issues. Will Subaru get things straight and get back to "normal"? Will the average Joe conquest customer realize that and stick around?
You're right, I have been around cars far longer than you. And while I saw and was impressed by Subarus long before I bought my first, in 1992, their approach to cars was what led me to them. In these years since my first I've seen many things that SHOULD have been addressed but were swept under the rug... like every other manufacturer.

So I see things with perhaps a different perspective concerning "recent" recalls. I see them as a part of an overall great thing, definitely not a negative one.

I'm well aware of the various resources available for the current status of my car. For example, just yesterday I installed the latest Nav update... released yesterday. The other recalls on the Impreza, besides the Ignition Coil ECM reflash, was the improved PCV valve which I confirmed was already in mine the week I bought it in July. Otherwise I was already prepared to replace it... quite some time before the recall notice appeared for mine. The brake hose did not affect me, also corrected during production along with the PCV valve.

But even if I needed all three, or however more comes along, I see Subaru doing an excellent thing for their cars and reputations. I'm GLAD they're getting ahead of things and using the opportunity to not only fix a potential problem, but also providing a much better product at the same time by including improvements where they can... like the tune.

I see what you are saying. I just don't agree with your outlook. The junk I bought over the earlier years in new cars could fill a book with why the American automobile industry was decimated by the imports. Then later, during these my Subaru years, like I said... if they'd had a few recalls and timely updates in information they would have suffered a far less undercurrent of defects that marred their reputation. Don't need to enumerate them. You know what I'm saying.

Be positive Justy. SELL the updates as a mark of the maturity of Subaru. Because it is.
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Old 12-18-2019, 12:52 PM   #11
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Be positive Justy. SELL the updates as a mark of the maturity of Subaru. Because it is.
My positivity is me still at a point I wouldn't have anything else. If things continue to progress downwards......and they are on a downward slope at this point. Not up(yet)......and perhaps the more Toyota that gets put into them......that may be enough to get me somewhere else.



It's hard to sell a car saying it needs an update before the person even drives off the lot. I get asked a lot whether Subaru's are trouble free/reliable cars. Used to be a no brainer answer. That is not the case now. Sounds more like excuses. I'm kinda glad I'm not on the front side of things anymore.
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Old 12-18-2019, 01:13 PM   #12
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Originally Posted by JustyWRC View Post
My positivity is me still at a point I wouldn't have anything else. If things continue to progress downwards......and they are on a downward slope at this point. Not up(yet)......and perhaps the more Toyota that gets put into them......that may be enough to get me somewhere else.



It's hard to sell a car saying it needs an update before the person even drives off the lot. I get asked a lot whether Subaru's are trouble free/reliable cars. Used to be a no brainer answer. That is not the case now. Sounds more like excuses. I'm kinda glad I'm not on the front side of things anymore.
Unless I'm mistaken, and you're different from my own dealership, new cars aren't sold with pending recalls. They're done before sale.

And for what it's worth... when was the last time reality about the "trouble free" hype was the truth. They blew motors for years with their oil recommendations, ringland railures, oil consumption, head gaskets... should I go on?

So while I've not personally suffered from those and other UNrecalled or updated problems, I've not been deaf, dumb, and blind abou themt. The fact is, today's Suburus are the best cars they've ever made. EVER.

In terms of reliability, price for price, ability for ability, and value for value, today's Subarus are incomparably better than anything built 20, 30, or more years ago, by anyone.

I'll take my recalls. Gladly. Sorry you're disillusioned, however misguided I see it. Snap out of it. You've been too long in this forum and it's corrupted your optimism.
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Old 12-18-2019, 03:46 PM   #13
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Originally Posted by lionken07 View Post
my wife received the following recalls:

WUR-03 replacement of all 4 brake hoses.

WUP-01 PCV inspection and replacement

WUQ-02 ECM reprograming and ignition coil inspection

What is going on with these Crosstreks? 3 different ones in the past 2 months...maybe they will give me a nice rental for a few days?
I will see your Crosstrek recalls and raise you with my 3 Ascent recalls + a new transmission in three weeks!

WUV-01 PCV inspection and replacement
WUU-06 ECM reprograming and ignition coil inspection
WUV-07 CVT TCM update. This recall came too late for me, the transmission was already toast by the time it came out.
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Old 12-18-2019, 08:32 PM   #14
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Don't own a crosstrek but as someone who worked a dealership and performed recall repairs for a little bit I think this is largely the nature of modern cars and manufacturers now. People seem pretty eager to blame manufacturers for anything and everything that might happen to their vehicle, whether a genuine inherent flaw or just coincidental. I think most manufacturers are likely more proactive than they were 2 or 3 or even just a single decade ago, especially in the event the issue or failure point identified could be a cause of serious issues later on, like a brake failure or engine failure. I'd argue that it's more cost-effective to address it before it's a problem and even if they're otherwise marketing it as a "we care" thing I know as a customer I'd absolutely want them fixing things for only the cost of my time if it means components are going to last that much longer.
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Old 12-18-2019, 11:35 PM   #15
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Originally Posted by laufu View Post
I will see your Crosstrek recalls and raise you with my 3 Ascent recalls + a new transmission in three weeks!

WUV-01 PCV inspection and replacement
WUU-06 ECM reprograming and ignition coil inspection
WUV-07 CVT TCM update. This recall came too late for me, the transmission was already toast by the time it came out.
I was gonna say, I think the 2019 Ascent owners currently hold the record, lol.

As much as it pains me to say this, Iím VERY glad Subaru has been relatively quick to issue the flurry of recalls like they have. It has not always been this way.
One could argue they should make cars that donít need recalls. Good luck with that. I hope I see more recalls than the one Iíve had on my Ď20 Ascent, cause thereís more that needs fixiní. Hopefully at least some more TSBs.

Subaruís willingness to fix their **** actually makes me want to buy yet another one.
BMW refuses to fix their S55 engine with a well-known Achilles Heel. They would rather replace engines here and there and deny warranties for those that mod.
That makes it very tough to sign up for potential $20K engine replacements, knowing Iíd mod the car.
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Old 12-19-2019, 12:02 AM   #16
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Originally Posted by SeeeeeYa View Post
Unless I'm mistaken, and you're different from my own dealership, new cars aren't sold with pending recalls. They're done before sale.

And for what it's worth... when was the last time reality about the "trouble free" hype was the truth. They blew motors for years with their oil recommendations, ringland railures, oil consumption, head gaskets... should I go on?

So while I've not personally suffered from those and other UNrecalled or updated problems, I've not been deaf, dumb, and blind abou themt. The fact is, today's Suburus are the best cars they've ever made. EVER.

In terms of reliability, price for price, ability for ability, and value for value, today's Subarus are incomparably better than anything built 20, 30, or more years ago, by anyone.

I'll take my recalls. Gladly. Sorry you're disillusioned, however misguided I see it. Snap out of it. You've been too long in this forum and it's corrupted your optimism.

Disillusioned? Corrupted by the forum? Dude. 20, 30, or more years ago, all you had to worry about beside normal stuff was your timing belt and start watching your head gaskets after that. Now? Recall of the week? Now, I am trying to work my Impreza in for the recalls. An old recall on my Baja is acting up again. Probably won't be covered under the same recall given the years since it was performed. I'll just sit back and wait to see your posts when you start having issues. Or you may not since your undying loyalty is going elsewhere if they don't bring a turboed 5 door in the future. Is that what I read in another thread? Disillusioned?
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Old 12-19-2019, 12:05 AM   #17
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I was gonna say, I think the 2019 Ascent owners currently hold the record, lol.

As much as it pains me to say this, Iím VERY glad Subaru has been relatively quick to issue the flurry of recalls like they have. It has not always been this way.
One could argue they should make cars that donít need recalls. Good luck with that. I hope I see more recalls than the one Iíve had on my Ď20 Ascent, cause thereís more that needs fixiní. Hopefully at least some more TSBs.

Subaruís willingness to fix their **** actually makes me want to buy yet another one.
BMW refuses to fix their S55 engine with a well-known Achilles Heel. They would rather replace engines here and there and deny warranties for those that mod.
That makes it very tough to sign up for potential $20K engine replacements, knowing Iíd mod the car.

You may have listed them before and I missed it; but, what more needs to be fixed? Genuine curiosity so I can keep an eye as well.
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Old 12-19-2019, 12:25 AM   #18
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Many things. One, which has plagued us all is to fix the battery drain when the rear hatch is open. It is a CANBUS problem where the rear hatch isn’t tied in to the auto-shutoff timer like the other 4 doors are. This results in a constant heavy amperage draw while the hatch is open.
It will drain a new battery in a matter of hours. It basically keeps a ton of CANBUS systems powered on, even though a single light isn’t on.
Subaru is well aware and is rumored to be issuing at least a TSB on it. We’ll see.
This is a big deal for a vehicle like the Ascent. Camping etc. My wife paddle boards and left the rear hatch of the FXT open for hours at a time on the shore. Pumps,picnics,beers etc.

Others are quite a few headunit issues (a ton have already been fixed with various firmware updates). The latest ECU recall actually changed the throttle aggression and smoothed some things out a little. There is a rubber door seal issue that can cause paint damage if the right conditions are met. The hoods are separating from their frames (adhesive lets go) which causes flapping hoods (literally) - Subaru has been replacing hoods. Many more.

All I know is I’m glad I didn’t go first-year this time. LOTS of CVT problems and headunit problems that are getting sorted. The HK headunits or amps in the ‘20s are the 3rd iteration of that model. 2019 guys have had a long wait and are just now really getting things figured out. That said, I waited THREE YEARS before Subaru got me a decent ECU map for the FXT.

Last edited by Brahmzy; 12-19-2019 at 12:31 AM.
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Old 12-19-2019, 09:00 AM   #19
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Quote:
Originally Posted by SeeeeeYa View Post
So I see things with perhaps a different perspective concerning "recent" recalls. I see them as a part of an overall great thing, definitely not a negative one.
i see it as poor design and laughable quality control.


Quote:
Originally Posted by Muffin15 View Post
I think this is largely the nature of modern cars and manufacturers now.

you've been with Subaru too long - its not normal.

my last 2 cars:
2013 Infiniti G37 coupe AWD .... 0 recalls
2018 Infiniti Q60 Red Sport AWD .... 0 recalls
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Old 12-19-2019, 09:11 AM   #20
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I’d rather they openly and apply pre-emptive fixes to known broken stuff, than avoid a recall. The busted crappy brake light switch on STI’s that endured for years comes to mind.

I applaud Subaru for openly admitting there’s problems rather than waiting for failure and then denying warranty because reasons.
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Old 12-19-2019, 09:19 AM   #21
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Originally Posted by JustyWRC View Post
Disillusioned? Corrupted by the forum? Dude. 20, 30, or more years ago, all you had to worry about beside normal stuff was your timing belt and start watching your head gaskets after that. Now? Recall of the week? Now, I am trying to work my Impreza in for the recalls. An old recall on my Baja is acting up again. Probably won't be covered under the same recall given the years since it was performed. I'll just sit back and wait to see your posts when you start having issues. Or you may not since your undying loyalty is going elsewhere if they don't bring a turboed 5 door in the future. Is that what I read in another thread? Disillusioned?
You're burnt. I'll leave you with this: Peace.

I stand by the post you responded to.

Today I'm going out and drive my latest excellent Subaru some more. Oh, and have I mentioned? It's the best one of all I've owned! Super handling, great looks, smooth driving, comfortable ride, and great brakes. Fact. Plus, I'm getting the best gas mileage of my life... and in the winter!

The recall I got was like the difference between a fine piece of furniture's first sanding and the final oiled finish... more noticeable by the hand than the eye. Thank you Subaru.

What I said (elsewhere) about this being my last Subaru IF... in a tongue in cheek rant about the Levorg? Is likely a fact. From the first time a Levorg was made I've been clear that it was the answer I was looking for. I still do... but in the years since then two things have happened for me; I've found a car in my Impreza that, minus the turbo, IS the Levorg in all practical essence, thus I'm basically satisfied with it enough to not want another car of any kind from anyone, in the foreseeable future... a future where the time I'll stop giving a damn about cars altogether probably comes before this Impreza will need replacing.

So threatening to not buy another Subaru if the Levorg isn't offered here... when I've already decided that's likely? I'll just leave that there for you to figure out.
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Old 12-19-2019, 10:40 AM   #22
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Originally Posted by Brahmzy View Post
Many things. One, which has plagued us all is to fix the battery drain when the rear hatch is open. It is a CANBUS problem where the rear hatch isnít tied in to the auto-shutoff timer like the other 4 doors are. This results in a constant heavy amperage draw while the hatch is open.
It will drain a new battery in a matter of hours. It basically keeps a ton of CANBUS systems powered on, even though a single light isnít on.
Subaru is well aware and is rumored to be issuing at least a TSB on it. Weíll see.
This is a big deal for a vehicle like the Ascent. Camping etc. My wife paddle boards and left the rear hatch of the FXT open for hours at a time on the shore. Pumps,picnics,beers etc.

Others are quite a few headunit issues (a ton have already been fixed with various firmware updates). The latest ECU recall actually changed the throttle aggression and smoothed some things out a little. There is a rubber door seal issue that can cause paint damage if the right conditions are met. The hoods are separating from their frames (adhesive lets go) which causes flapping hoods (literally) - Subaru has been replacing hoods. Many more.

All I know is Iím glad I didnít go first-year this time. LOTS of CVT problems and headunit problems that are getting sorted. The HK headunits or amps in the Ď20s are the 3rd iteration of that model. 2019 guys have had a long wait and are just now really getting things figured out. That said, I waited THREE YEARS before Subaru got me a decent ECU map for the FXT.

Yeah.......the rear hatch thing. That causes us issues on the showroom floor when a salesperson doesn't put a car "back together" after showing a customer. Or a customer opens it and leaves it and it's a while before we notice. They like to turn on the interior light as well.
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Old 12-19-2019, 04:07 PM   #23
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Originally Posted by SeeeeeYa View Post
You're burnt. I'll leave you with this: Peace.

I stand by the post you responded to.

Today I'm going out and drive my latest excellent Subaru some more. Oh, and have I mentioned? It's the best one of all I've owned! Super handling, great looks, smooth driving, comfortable ride, and great brakes. Fact. Plus, I'm getting the best gas mileage of my life... and in the winter!

The recall I got was like the difference between a fine piece of furniture's first sanding and the final oiled finish... more noticeable by the hand than the eye. Thank you Subaru.

What I said (elsewhere) about this being my last Subaru IF... in a tongue in cheek rant about the Levorg? Is likely a fact. From the first time a Levorg was made I've been clear that it was the answer I was looking for. I still do... but in the years since then two things have happened for me; I've found a car in my Impreza that, minus the turbo, IS the Levorg in all practical essence, thus I'm basically satisfied with it enough to not want another car of any kind from anyone, in the foreseeable future... a future where the time I'll stop giving a damn about cars altogether probably comes before this Impreza will need replacing.

So threatening to not buy another Subaru if the Levorg isn't offered here... when I've already decided that's likely? I'll just leave that there for you to figure out.
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Old 12-19-2019, 04:43 PM   #24
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^^ Lol!!
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Old 12-19-2019, 07:50 PM   #25
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"WUP-01 PCV inspection and replacement"

Can people opt for deletion instead? Would help more with repeat defects
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