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Old 12-04-2007, 06:23 PM   #1
Minnesota1
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Default Starter problems turns into locked up engine problem

Well to make a long story short about a week and a half a go my 2004 sti with 48k miles would not start. All the electronics worked so it was not the battery. I brought it in to be fixed under warranty and it was. They diagnosed the problem as a bad wiring harness causing the starter solenoid to not get power.

Car works fine for a week.

Now on Friday night I'm going to the liquor store. Car starts up fine and drives fine. I even let it warm up for 4 minutes. I get to the store, do my business and come out. Car will not start and has the same problem as before. Odd thing is that after about 7 tries it miraculously started again. The next morning it would not start. Not even an attempt to turn over. Nothing.

So, i finally get it towed to a dealership, a different dealership from the original repairs mind you. I get a call today saying that my motor is locked up. The guy says that they put a breaker bar on one of the shafts and cant get the engine to turn more than an inch or two.

Now here I am thinking WTF?!?! My car drove absolutely fine and now you're telling me my engine is ****ed?

Anyways, here is my big problem. The dealership wants all records of maintenance, which I do not have. I am not very old (21) and was too naive or inexperienced to think to keep my receipts of the oil and fluid changes that I did on my own. I also did not have the money to get their 40K and 30K mile checkups or whatever. To add insult to injury and possibly more injury, The car does have an adjustable/recirculating bov and I have not had a problem with it since I bought the car in 05. The bov is my only modification.

So, I'm stuck with this car that doesn't work, the dealership is demanding maintenance records, and if the car's problem is 1) because of improper maintenance or 2) the dealership wants to be an ******* and denies me on a non maintenance related problem just because I don't have the records: I'm stuck with a huge expensive paper weight.

Now I'll admit I hadn't changed the oil as often as I should have, but it was nothing ridiculous. I used extended synthetic when I did change it, and It never went more than 5k between changes.



In closing, I guess I am looking for advice and insight as to what I should do and how I should proceed along with possible explanations for what's wrong with my engine. Right now the dealership is waiting for me to authorize the pulling of my engine so they can diagnose. (which in itself will cost me 1500$ if not covered by warranty, which I wont know until after the diagnosis.)

Thanks for any help you can provide.
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Old 12-04-2007, 06:37 PM   #2
gusto
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did they physically pull the starter and inspect before giving the engine a death sentance? did they try to turn the engine over sans starter?

something isnt lining up here.

also, get it towed back to the original dealer as they should look into the original repair, since the car is now dead after repair #1

id do that FIRST and ASAP.
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Old 12-04-2007, 07:00 PM   #3
Minnesota1
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Yeah that's what i told the guy. I said pal, this **** doesn't make sense. It drove FINE and then death? I think not. I am going to have it brought back to the original dealer in the morning I think.

I did ask if they checked the started and wiring as it was the problem last week, but the guy told me it doesn't matter because they can't turn the engine with a breaker bar anyways.
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Old 12-04-2007, 07:04 PM   #4
rjpsti04
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have someone esle take a look at it and explain it all to them if u really never had any noise from the engine it is unlikly that it went bad after u turned it off (not impossible though)
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Old 12-04-2007, 08:09 PM   #5
STimo
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I would definately take it back to the dealer that just did the work on it, maybe it was something they did.. They will feel more obligated because they just did work on it and that'll be in their records, just push that you "just had it in here and the car ran fine, now it's having the same problem again".. I wouldnt tell them that you took it to the other dealer first, let this dealer come up with their own diagnosis.
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Old 12-04-2007, 09:10 PM   #6
hotrod
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I wonder if they remembered to take it out of gear before they tried to turn the engine?

A locked up starter is a good bet from what you discribe.

All they would need to do to verify if it was the starter is to remove about 3 bolts and pull the starter out of the fly wheel. Pulling the entire engine is not at the top of the list for checking that problem out in my opinion. They should also pull the spark plugs to check for a water slug in one of the cylinders from a failed head gasket or something like that. Those two diagnostics would take a professional mechanic less than an hour and can be done without even putting the car on a lift.

Ask them if they checked those things. If they say no, take it back to the original dealer.

Larry
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Old 12-05-2007, 03:58 PM   #7
Minnesota1
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Well as many of you pointed out, along with my own suspicion and the suspicion of a subaru tech friend of mine, the engine lock up part was total crap.

I had my buddy flatbed my car back to the original dealership in which some people I know work at. They are also very kind to the local subaru community. Within 30 minutes of the car being there I got a message from my friend who works there saying that the engine is NOT locked up and that they already had the car running. The cause of the problem and all of that is still being worked on, but I'm kinda pissed at this other bull**** dealership!!

Where do I go to write Subaru about this terrible dealership and how they are probably padding their pockets with unnecessary warranty work?

Last edited by Minnesota1; 12-05-2007 at 04:18 PM.
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Old 12-05-2007, 04:56 PM   #8
Loubaru
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Quote:
Originally Posted by Minnesota1 View Post
Well as many of you pointed out, along with my own suspicion and the suspicion of a subaru tech friend of mine, the engine lock up part was total crap.

I had my buddy flatbed my car back to the original dealership in which some people I know work at. They are also very kind to the local subaru community. Within 30 minutes of the car being there I got a message from my friend who works there saying that the engine is NOT locked up and that they already had the car running. The cause of the problem and all of that is still being worked on, but I'm kinda pissed at this other bull**** dealership!!

Where do I go to write Subaru about this terrible dealership and how they are probably padding their pockets with unnecessary warranty work?
I would call SOA and ask who deals with warranty fraud. And please tell SOA about it so they don't try to F* over someone else.

You should call the other dealer and tell them what your buddies shop found out, see what they say... see if they start back tracking and getting defensive (then you will know they were trying to screw you).
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Old 12-05-2007, 06:03 PM   #9
gusto
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something definately didnt sound right.

this is the perfect example of getting a second opinion on major work.

glad to hear it worked out for you.

let us know what the final verdict is.
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