Welcome to the North American Subaru Impreza Owners Club Monday November 19, 2018
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
Go Back   NASIOC > NASIOC Miscellaneous > Grassroots Motorsports Magazine Forum

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.
* Registered users of the site do not see these ads. 
Closed Thread
Thread Tools Display Modes
Old 04-04-2007, 02:37 PM   #1
*** Banned ***
Member#: 81217
Join Date: Feb 2005
Chapter/Region: Tri-State
Thumbs down beating a dead horse

I still... still have not received my driving sports DVD that was supposed to be shipped years ago.

I have contacted Subiesport magazine on numerous occasions via email and this is the only response I have gotten:

"We put in two additional requests for you to receive the DVD. Once in
Feb and then again in May 06. The DVD comes from the publisher, so if
you have already contacted them about it, all I can assume is they ran
out of the DVD's."

Oh so I guess since the publisher is out of DVDs I am SOL right? I was never notified that any 'requests' were placed for me. This was the first email response I have received after numerous contact attempts.

I also posted in the infamous 'still no dvd' thread on the Subiesport site and Ryan Douthit personally posted:

' this is a personal matter. The DVDs were shipped months ago. '

Oh so after you guys fall behind more than a year in production and FINALLY get the DVDs out to some customers I guess I am at fault right?

So Subiesport mag this was the reason I cancelled my subscription. You make a good magazine but your customer service is lackluster.

Please just send me my DVD. I will then consider re-subscribing.
* Registered users of the site do not see these ads.
gc822 is offline  
Sponsored Links
* Registered users of the site do not see these ads.
Old 04-04-2007, 03:12 PM   #2
*** Banned ***
Member#: 81217
Join Date: Feb 2005
Chapter/Region: Tri-State

received a pm from meaneditor regarding the DVD... hopefully this resolves everything.
gc822 is offline  
Old 04-04-2007, 04:15 PM   #3
Driving Sports TV Staff
Member#: 15542
Join Date: Feb 2002
Location: Kirkland, WA
2004 WRX



For the first time since this issue was brought up last year, you finally provided us your proper shipping information just a few minutes ago. If we don't have the right address, and you don't get back to our multiple requests for that info (we left phone messages and sent emails) we can't do much to fix the problem. All we saw were "I didn't get my DVD!" posts and emails. Yeah, great, we can't ship a DVD to an email address or a forum post.

This is now resolved, the DVD is going out via USPS. You may want to review your own communication skills before saying publicly that we're at fault for 'ignoring' customer service issue when you failed to provide us with the most basic of information. I am happy, however, that this is finally resolved.

Thread closed.
ricochet is online now  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
I'm beating a dead horse with this one, but..... Mauricio Texas Impreza Club Forum -- TXIC 18 01-25-2002 01:29 PM
Ok, to beat a dead horse one more time......... ARG Brakes, Steering & Suspension 16 06-23-2001 10:02 PM
Let's beat this dead horse again, Larry ;)...N/A v. mild turbo HamFist General Forum Archive 52 02-18-2001 02:09 PM
Not to beat a dead horse with a stick but... Eric SS General Forum Archive 21 12-13-2000 09:31 AM

All times are GMT -4. The time now is 08:20 PM.

Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2018 Axivo Inc.
Copyright ©1999 - 2017, North American Subaru Impreza Owners Club, Inc.