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Old 07-16-2008, 12:33 AM   #1
nich0lai
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Default Car totaled by bad paint job?

This is a good one.

I had parts of my 2003 wrx repainted. It was returned to me with all of the scratches that were supposed to be fixed still there (I was told everything would be sanded and primed, they didn't bother, just sprayed), the paint doesn't match, there's more overspray than spray, the paint is peeling two weeks later, they destroyed my headliner (at least 7 or 8 creases in it and greasy fingerprints everywhere), scratched my steering wheel, damaged interior plastic panels and none of the rubber molding on the inside matches up anymore.

Hood, roof, both A pillars, fenders, wing, above the hatch, all have to be stripped and painted, molding replaced etc. I'm being told by a body shop to do it right is 14k or so, couple k over what my car was worth before the damage, this seem kosher? Really? Heres some photos for fun.


The fuzziness is not your imagination, if you look close you can see the lines where he blended the color, they are not even close to even, its patchy. Besides the paint being completely the wrong color, various panels are scratched (see the scoop?).




a close-up of the paint. Noticed the distinctive charcoal tint and extreme speckle. PSM does not have a dark speckle. there is also some crap in that photo in the paint I didn't notice until I posted it here. There's lots of crap in the paint.


A close-up of both types of paint next to each other


My headliner looks like this all over


the steering wheel



I noticed my wing was partially painted today. Not clear coated either. Notice the extra shiny spot, that's pure paint on my wing. No idea what it's doing there. Theres more crap on the piece beneath wing.










the paint is beginning to peel and chip, already. notice the incredibly bad line between the paints







this chip is on the back above the wing, no way a rock can land here. There's some kind of defect in the paint there too.







scratches in my new paint, yes that's right they scratched their own panel (and trim)



CN: Really bad paint job may have totaled car. Not sure if I buy it.
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Old 07-16-2008, 12:35 AM   #2
nich0lai
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Old 07-16-2008, 12:39 AM   #3
ClutchNY
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^ Hahahahahahahahahahah
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Old 07-16-2008, 12:42 AM   #4
nich0lai
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Sick, ain't it?
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Old 07-16-2008, 12:58 AM   #5
rdodger
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Whoh...What the heck happened man, whats the rest of the story and why aren't you suing the shop that did the job.
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Old 07-16-2008, 01:08 AM   #6
nich0lai
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Quote:
Originally Posted by rdodger View Post
Whoh...What the heck happened man, whats the rest of the story and why aren't you suing the shop that did the job.
the back story is almost painful. Two weeks ago my car looked like this;



she was close to perfect. I caught a rock to the windshield. The company that replaced it managed to scratch every single panel around my window with some kind of pneumatic paint scraper looking thing. The scratches really weren't that bad but a couple of them were down to the metal, and the window had to be reinstalled because it was actually installed improperly. The place that I took it to repair those scratches and be painted did all of the damage above.

Moral of the story is if you live in the middle of nowhere, you get bad service and bad recommendations. At least that's my theory because the shop came pretty well recommended. Sure ain't karma.

I have no idea what I'm going to do about this. I called my insurance about it and they said it sounded like it was between me and that shop, the shop will not even answer their phone when I call. Right now I'm trying to figure out where I stand.

Best part? The owner of the shop that did this to me threatened to sue me for pulling my check.

Last edited by nich0lai; 07-16-2008 at 04:22 AM.
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Old 07-16-2008, 01:19 AM   #7
thegreg
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Thats terrible. Sorry to hear of the bad luck, be sure to post the name of the shop that messed everything up. And FOR THE LOVE OF EVERYTHING HOLY, please don't leave your wiper arms up when changing the blades. -OR- you be changing that windshield more often!
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Old 07-16-2008, 01:22 AM   #8
nich0lai
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Quote:
Originally Posted by thegreg View Post
Thats terrible. Sorry to hear of the bad luck, be sure to post the name of the shop that messed everything up.
Not sure if I should before this goes to court, if it does.

Last edited by nich0lai; 07-16-2008 at 01:43 AM.
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Old 07-16-2008, 01:40 AM   #9
Yulri
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Quote:
Originally Posted by thegreg View Post
Thats terrible. Sorry to hear of the bad luck, be sure to post the name of the shop that messed everything up. And FOR THE LOVE OF EVERYTHING HOLY, please don't leave your wiper arms up when changing the blades. -OR- you be changing that windshield more often!

i dont understand this post....
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Old 07-16-2008, 01:41 AM   #10
si12j12
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just spray paint it flat black and convert it to track monster!
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Old 07-16-2008, 01:45 AM   #11
Kylar
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Wow NY Body shops are criminal!! 1st the shop that did the shoddy work, and the shop that quoted you that rediculous price are both insane.

I would take the body shop to small claims court.

Also a good paint job should only cost 3-5k for something normal.
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Old 07-16-2008, 01:49 AM   #12
nich0lai
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Quote:
Originally Posted by Kylar View Post

Also a good paint job should only cost 3-5k for something normal.

What about if all the molding needs to be replaced? Some of which seems to be attached to windows. Probably a grand of damage easy to the interior too.

I should point out two things about the shop that quoted me that;

One: They told me it was more than my car was worth, and to go file insurance and get a new car.
Two: They said it was so high because of having to redo the impossibly bad work, cleaning up the mess was harder (possible bs)

Last edited by nich0lai; 07-16-2008 at 01:54 AM.
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Old 07-16-2008, 01:51 AM   #13
Kylar
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Quote:
Originally Posted by nich0lai View Post
Qouted for posterity...

WTF Shop quoted you that? Did you laugh in their face, crinkle it up and throw it in their face, and say what the **** is this? That is the most rediculous **** I have seen.
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Old 07-16-2008, 01:57 AM   #14
nich0lai
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Nick Orso's in Syracuse.

Eh, my Moms insurance billed 6k for a bumper replacement and painting. I've seen crazier. I took it in stride.
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Old 07-16-2008, 02:02 AM   #15
ivexample
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Did the shop that provided the quote give you a break down on the labor? Assuming the labor is $100 an hour which is on the high side, that equates to approx. 11 working days. BTW what the hell is that line item "Total Additional Costs" mean?

I say contact the Better Business Bureau (BBB) and report the shop that did that to your car. The shop needs to either repair the car properly before you pay him or have them talk to your lawyer.
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Old 07-16-2008, 02:05 AM   #16
nich0lai
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Here ya go. I request no-one contact these guys about this, nor is that my license plate#.







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Old 07-16-2008, 02:17 AM   #17
shemoves
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You are getting taken...bad. You may want to get a lawyer. FYI, a very high end shop out here in Scottsdale (rich women take weekend vacations there just to shop the high-end stores...litteraly) phone-quoted me 4-6k to do a repaint (which included them basically taking the car apart). A 15K paint job is basically a fully custom award-winning show car job by a known shop.

You calling your insurance tells me that you are willing to let them screw you...they need to start calling their insurance and you need to know that you should stand up for yourself.

Alright this statement bothers me: "CN: Really bad paint job may have totaled car. Not sure if I buy it." Really?!?! You're not sure? At a couple grand you should be doing the

Alright, I'm done...get a dang lawyer.
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Old 07-16-2008, 02:22 AM   #18
nich0lai
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Quote:
Originally Posted by shemoves View Post
You calling your insurance tells me that you are willing to let them screw you...they need to start calling their insurance and you need to know that you should stand up for yourself.

Alright this statement bothers me: "CN: Really bad paint job may have totaled car. Not sure if I buy it." Really?!?! You're not sure? At a couple grand you should be doing the

Alright, I'm done...get a dang lawyer.
I filed in small claims already, but then I got this estimate. My insurance as I already mentioned said they didn't want to handle it. Not sure if I can afford a lawyer, but I am sure going to try.

Quote:
Really?!?! You're not sure? At a couple grand you should be doing the
Not sure what you mean by this.
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Old 07-16-2008, 02:27 AM   #19
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1st: I'm sorry to hear about your car . DEFINITELY take action against that 1st shop, this is the kind of thing you lawyer up for.

2nd: I still can't figure out wth those "Additional costs" are?
3rd: They charge $350 to R/R a rear quarter window! They charge about $80-120 around here iirc.
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Old 07-16-2008, 02:29 AM   #20
kaos200
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Quote:
Originally Posted by nich0lai View Post
My insurance as I already mentioned said they didn't want to handle it.
Um, what?
Was the original work not done through insurance? What coverage do you have? (or, not have)
What company do you use so that I know NOT to switch to them, ever.
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Old 07-16-2008, 02:35 AM   #21
nich0lai
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I have absolute full coverage State Farm.

They paid for the job. Wrote estimate, cut a check, I went and had the work done. I did not call looking for them to cover it, actually called looking for the photos they took of my car a week or two before I had the work done. I asked while I was on the phone. Their position is because they already paid for the job, they should not have to pay a second time. The shop should pay, and if I had to I should take them to court. This was not the final ruling, They told me I could persist and press it and we would see what happened. I got dropped by State Farm residential after my house was robbed when I lived in Memphis, Tennessee, trying not to get dropped because I've been with them since I was 16, 14 years now. Good rates. Guess thats worthless if they won't pay.
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Old 07-16-2008, 02:38 AM   #22
shemoves
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Quote:
Originally Posted by nich0lai View Post
Not sure what you mean by this.

Alright, lemme put it this way...a brand new, base model, Impreza 2.5i has a 17k MSRP. What they are saying is that all the damage (purely cosmetic and non-structural by the way) to your vehicle is about the same as an entire brand-new car.

Also, what kind of crap is that line-item bill? Bills from shops generally do not include commentary.

Alright, I am frustrated again...why are you freakin' arguing with me about this? THEY ARE TRYING TO TAKE ADVANTAGE OF YOU IN A BIG BIG WAY. Time to be a man and do what it takes to stand up for yourself. I'm not even going to subscribe to this. I'm done.
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Old 07-16-2008, 02:41 AM   #23
nich0lai
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Quote:
Originally Posted by shemoves View Post
Alright, lemme put it this way...a brand new, base model, Impreza 2.5i has a 17k MSRP. What they are saying is that all the damage (purely cosmetic and non-structural by the way) to your vehicle is about the same as an entire brand-new car.

Also, what kind of crap is that line-item bill? Bills from shops generally do not include commentary.

Alright, I am frustrated again...why are you freakin' arguing with me about this? THEY ARE TRYING TO TAKE ADVANTAGE OF YOU IN A BIG BIG WAY. Time to be a man and do what it takes to stand up for yourself. I'm not even going to subscribe to this. I'm done.
Didn't you read what I said? I ALREADY SUED THEM!!!!!!!!!!

How is that not manning up? Obviously I dpubt this estimate, or this thread would not exist. I'm trying to figure out what court I belong in.

Goodluck, take care.
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Old 07-16-2008, 02:52 AM   #24
shemoves
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Quote:
Originally Posted by nich0lai View Post
Didn't you read what I said? I ALREADY SUED THEM!!!!!!!!!!

How is that not manning up? Obviously I dpubt this estimate, or this thread would not exist. I'm trying to figure out what court I belong in.

Goodluck, take care.
hmm, I must've missed that...Pm'd back
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Old 07-16-2008, 02:53 AM   #25
nich0lai
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No problem man. It's late, I can barely think over here.
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