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Old 09-08-2002, 11:19 PM   #1
cnstman
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Member Sales Rating: (4)
 
Member#: 9548
Join Date: Aug 2001
Chapter/Region: RMIC
Location: Colorado Springs
Vehicle:
2004 WRX STi
10.154 @139 @ 7,000'DA

Thumbs up Gruppe-S (merged thread)

well last night i could not sleep so i decided to check around for a Defi wrx gauge pod. i decided to email www.gruppe-s.com due to good service i recieved from them when i bought my sti key from them, and they have a good price on the pod. it was 12:30 or so on a saturday night, i figure they will email me back by noon or so on monday, no problems. well i was surfing the net and i get an email from www.gruppe-s.com!!!! it is now 12:45 am!!!! they had the pod in stock, ready to ship, so i placed an order. well they were having some trouble on the shipping calculator, or i could not make it work, so i emailed them back to get the shipping total. 2 minutes later another email with the shipping total!!!

now i have had good customer service from many vendors, but i have to tell you, good customer support at 1 in the morning, on a saturday night ROCKS!!!! tonight i got my email from ups, saying they have recieved my shipping info already too.

www.gruppe-s.com is great!!!! keep up the good work guys!!!!


cnstman
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Old 09-10-2002, 06:26 PM   #2
SonicYellowWRX
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Location: i <3 drifting
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Pika Chu!
TEAM DARRIIFFFTAA

Thumbs up

great customer service, great prices, fast shipping! My only complaint... too many great deals to tempt me with!
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Old 09-13-2002, 05:29 PM   #3
WRXVII
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VF34'd...

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I agree they have a great service. Got greddy intake, c/f STi blinker, Eibach Prokit springs from them. I highly recommend them. Only thing I have problem is the fact that their warehouse is located in CA, which takes 8-10 days to arrive to NY by UPS.
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Old 09-13-2002, 08:58 PM   #4
SonicYellowWRX
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Quote:
Originally posted by WRXVII
I agree they have a great service. Got greddy intake, c/f STi blinker, Eibach Prokit springs from them. I highly recommend them. Only thing I have problem is the fact that their warehouse is located in CA, which takes 8-10 days to arrive to NY by UPS.
yeah that isnt their fault, but it does pose a problem when ordering from businesses. luckily gruppe-s is in CA, but for other businesses who arent located near by, no matter how great the price or service, i wont order from them again. gruppe-s is obviously worth the wait for you.
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Old 09-14-2002, 12:11 AM   #5
Costanza
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yeah, too bad they're in CA, cuz we have to pay tax! it would be cool if they were in Arizona
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Old 09-15-2002, 05:48 PM   #6
SonicYellowWRX
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TEAM DARRIIFFFTAA

Thumbs up

haha yah... move out of CA and you will be perfect gruppe-s!

honestly though, some of the LOWEST prices on the net and GREAT customer service.

probably making slightly less of a profit than other people, but it certainly is a great business strategy. i'm planning on opening my own business and gruppe-s is actually the closest thing to my ideas for my business.

a BIG BIG recommendation from me! Best business I have dealt with for buying Subaru parts!
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Old 09-17-2002, 03:34 PM   #7
2003WRX
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Holy crap! I ordered the replica carbon fiber side markers less than an hour ago, and I just received a UPS shipping confirmation! Awesome, thanks to the guys at gruppe-s!
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Old 09-20-2002, 10:19 AM   #8
Conduit
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Chapter/Region: South East
Location: Orlando, FL. USA
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MBP, 1st WRX Ever in FL.

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They are in the top three vendors I have dealt with on this board, and the amount of gear I've ordered from them shows it Keep up the great work, guys!
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Old 09-21-2002, 12:32 PM   #9
HellWagon
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Yeah they rock... and I think they sleep as little as I do. Any issue I have ever they have been quick to iron out. I have purchased countless things from them and plan to continue doing so.
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Old 09-25-2002, 10:59 PM   #10
IFANTIG
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Their website needs some work, but yes...great prices, and great service so far.
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Old 10-04-2002, 01:34 AM   #11
BOP
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this is pointless

Last edited by BOP; 12-04-2002 at 02:27 PM.
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Old 10-04-2002, 01:39 AM   #12
2003WRX
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Yes, I bought some stuff from them and got a UPS tracking # in less than 1 hour.
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Old 10-04-2002, 03:18 AM   #13
subarud
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Location: Mendacity, U.S.
Vehicle:
02 WRX Blue & Fast
91 S10 Red & Abused

Thumbs up bueno

Yes, gruppe-s is a great vendor. They are on the list of vendors who show true customer service and great prices. Do a search for vendor review for gruppe-s and german-autowerks . gruppe-s was formally known as german-autowerks.

~Evan
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Old 10-04-2002, 09:25 AM   #14
BOP
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this is pointless

Last edited by BOP; 12-04-2002 at 02:28 PM.
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Old 10-04-2002, 09:33 AM   #15
cmaj7
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2002 Subaru WRX
WR Blue

Default Yep

Bought my sway bars from them...class operation!!
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Old 10-04-2002, 09:51 PM   #16
neurotic
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Gruppe-s rocks! Always has. I have ordered from them when they were german-autowerks and gruppe-s
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Old 10-05-2002, 06:19 PM   #17
SonicYellowWRX
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Pika Chu!
TEAM DARRIIFFFTAA

Thumbs up

Fast Shipping, Great Customer Service, A+++++++++++++++++++++ Seller! Will buy from again! EBAY style review... but its all true! To top it off, their prices are oh so low...
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Old 10-05-2002, 06:33 PM   #18
krazedant
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Baby has been sold
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Gruppe-S is a great vendor. They are legit. I have purchased lots of stuff from them before and usually receive a tracking number within an hour or so.
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Old 10-06-2002, 12:49 AM   #19
MJU1983
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-mike
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Old 10-06-2002, 01:48 AM   #20
dRu888
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Location: Santa Clara, CA
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2001 2.5RS
Gunmetal

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yup, german-autowerks rocks
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Old 10-06-2002, 09:15 PM   #21
jahszook
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Location: STRONG ISLAND
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02 SUBEE
DARK BLUE

Default GRUPE S IS ALL THAT AND DEM SUM

THE SSSS IS GOOD LIKE THEM ALSO THANX PRICES ARE GREAT
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Old 10-08-2002, 05:05 PM   #22
MK19
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2003 WRX Wagon
White

Thumbs up Good to go!

Gruppe-S is a highly professional organization, I highly recommend them.
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Old 10-13-2002, 06:26 PM   #23
soyboy004
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Location: San Mateo
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'02 WRX Wagon
Midnight Black Pearl

Default Bought a TT from them.

Excellent transaction, great price, great communication, excellent shipping time.
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Old 10-13-2002, 06:58 PM   #24
BeavisNuke
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Location: Boca Raton, FL
Vehicle:
2002 WRX Sedan WRB
TurboXS Stage 2.5

Default Gruppe-S... above and beyond...

Wow, I paypalled them for a turbo timer and got a ship notification from UPS an hour later.

Did I mention this was on a SUNDAY?

Definitely best i-club vendor I've ever dealt with...
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Old 10-14-2002, 09:39 PM   #25
555
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555

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I cant get any response from them till 2 weeks.
If they re great why..?
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