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Old 12-20-2019, 11:46 AM   #1
Jumpem
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 89383
Join Date: Jun 2005
Location: Syracuse, NY
Default Van Bortel: Deceptive finance people

Watch out for their finance managers. They state that they are unaware of Subaru's advertised finance rates. We inquired several times and they kept saying that they didn't know where the rates came from that we were asking about. They said to send them a print out or proof. When I responded that the local dealers closer to me quickly confirmed the 1.9% 60 month rate, they simply said that Van Bortel does not offer those rates.

Our lease was expiring in a couple of weeks, and we had no time to order another vehicle elsewhere. We got stuck with their much higher rate, and now are going to refinance. We won't get anywhere near the Subaru Motors Finance rates though. Lesson learned. Investigate the dealers financing options when ordering the vehicle so you have time to make other plans.
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