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Old 05-29-2019, 01:01 AM   #1
learningthewrx
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Unhappy IAtuning hiatus?? Anyone else?

I'm still undergoing my tune with Stephen at IAtuning, he was initially extremely fast and professional.
Recently though, I haven't heard from him in 6 days. (Obviously, I'm anxious to have my tune 'finished.')

Before, his replies were within 24-hours, I know we just had a holiday but there was nothing stating he would be unavailable or anything of that sort.
I called today and it didn't ring like it had when I called him in the past which is even more worrisome.


I truly hope the guy is okay.

If anyone has any info, post in this thread!

Thanks people,
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Last edited by learningthewrx; 05-29-2019 at 06:49 AM.
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Old 01-22-2020, 05:12 PM   #2
Illestdb8
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Quote:
Originally Posted by learningthewrx View Post
I'm still undergoing my tune with Stephen at IAtuning, he was initially extremely fast and professional.
Recently though, I haven't heard from him in 6 days. (Obviously, I'm anxious to have my tune 'finished.')

Before, his replies were within 24-hours, I know we just had a holiday but there was nothing stating he would be unavailable or anything of that sort.
I called today and it didn't ring like it had when I called him in the past which is even more worrisome.


I truly hope the guy is okay.

If anyone has any info, post in this thread!

Thanks people,
Have u got a hold of him Iím getting no response itís been a week
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Old 01-22-2020, 05:19 PM   #3
gurusan
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Chapter/Region: NWIC
Location: Forest Grove
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I sent him logs Saturday (1/18) and he sent me maps this morning. Normally he's very responsive, he probably has something going on.
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Old 01-22-2020, 07:58 PM   #4
Illestdb8
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Originally Posted by gurusan View Post
I sent him logs Saturday (1/18) and he sent me maps this morning. Normally he's very responsive, he probably has something going on.
Oh ok cause Iím getting kinda worried. My first data log i sent him was 1/17. How do you send your data logs to him? What do u put in the subject line and which email do u send it to? Maybe Iím doing it all wrong. This is my first time working with him. Iíve gotten played before from another etuner.
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Old 01-22-2020, 10:43 PM   #5
gurusan
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Location: Forest Grove
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2015 WRX
DGM

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I use gmail and just reply to his original basemap email. This is my 2nd tune with him, first time I thought it was all good then a few months later discovered I had a minor boost leak the whole time. Since I was outside the allotted time I threw on tgv deletes, egr delete, and a grimmspeed ebcs and purchased the discounted retune. He seems very professional and responsive so I assume there are other factors at play here. It's not like it's been weeks.

If he had something going on I'm sure he has a backlog to go through. I'd say just send him an email now and follow up with a call tomorrow, I'm sure he'll respond.

All email has been to [email protected]

Last edited by gurusan; 01-22-2020 at 10:49 PM.
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Old 01-22-2020, 11:02 PM   #6
Illestdb8
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Originally Posted by gurusan View Post
I use gmail and just reply to his original basemap email. This is my 2nd tune with him, first time I thought it was all good then a few months later discovered I had a minor boost leak the whole time. Since I was outside the allotted time I threw on tgv deletes, egr delete, and a grimmspeed ebcs and purchased the discounted retune. He seems very professional and responsive so I assume there are other factors at play here. It's not like it's been weeks.

If he had something going on I'm sure he has a backlog to go through. I'd say just send him an email now and follow up with a call tomorrow, I'm sure he'll respond.

All email has been to [email protected]
Alright thanks
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Old 01-29-2020, 08:59 PM   #7
Jeremyll
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I sent him logs Saturday (1/18) and he sent me maps this morning. Normally he's very responsive, he probably has something going on.
Yeah same issue here. Glad it's not just me.
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