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Old 06-25-2019, 05:36 PM   #26
bdubblu
Scooby Specialist
Member Sales Rating: (21)
 
Member#: 251046
Join Date: Jul 2010
Chapter/Region: MAIC
Location: Mostly at my home
Vehicle:
2004 WRX Wagon
Stage 5.1.2a.2

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Quote:
Originally Posted by MaxAttack19 View Post
So Kstech finally sent the item. They should work on their communication with clients. I withdraw any negative comment made on my earlier post.



Thanks


No need to withdraw. Clearly their reputation has been well established as demonstrated in this thread.
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Old 06-25-2019, 05:38 PM   #27
Waddlz
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Member Sales Rating: (4)
 
Member#: 395275
Join Date: Jul 2014
Chapter/Region: RMIC
Vehicle:
2012 STi
SWP

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Quote:
Originally Posted by bdubblu View Post
Wow. You ordered from some surplus off eBay. Thatís a whole other thing. Try to call, or contact, or order something else not on eBay store and see where you get. The owner of a major shop here couldnít even get a call back after he sent money to them.
no. i ordered from kstech on ebay.
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Old 06-26-2019, 06:16 AM   #28
Strycnine
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Member Sales Rating: (0)
 
Member#: 305010
Join Date: Dec 2011
Default Terrible service.

I ordered a scoop delete back in march and I have still yet to get it. Tried e-mailing, calling,land using their message system several times with no luck getting ahold of anyone. Seems like an awful business. I don't recommend them.
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Old 06-27-2019, 01:46 PM   #29
bdubblu
Scooby Specialist
Member Sales Rating: (21)
 
Member#: 251046
Join Date: Jul 2010
Chapter/Region: MAIC
Location: Mostly at my home
Vehicle:
2004 WRX Wagon
Stage 5.1.2a.2

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Quote:
Originally Posted by Waddlz View Post
no. i ordered from kstech on ebay.
Um.... yeah... that's what I said. You ordered off ebay, and the 24 items they've got posted there are just a bunch of surplus.

That's a fraction of what they make. Or should I say used to make? Who knows...
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Old 07-11-2019, 11:57 AM   #30
closevo
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Member Sales Rating: (5)
 
Member#: 268031
Join Date: Dec 2010
Location: Las Vegas
Vehicle:
2006 Forester XT
Crystal Gray Metallic

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Add me to the list of bad experiences with kstech. Ordered a louver plate directly from kstech may 12th. After 2 weeks of no update on status or shipping, sent them an email and left a voicemail asking about the status, no response. Waited another 2 weeks, tried again, no response, so I did a chargeback in June.

Same week in June, found a different retailer selling their parts, so I tried ordering through them in the hopes they had it in stock. Same story, a month with no info, retailer couldnt get ahold of them, so they refunded my money last week

Just lucked out and found someone in the private classifieds selling their scoop delete, so i snatched that up. Still searching for a louver plate.
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Old 08-12-2019, 01:51 PM   #31
SudoSTI
Scooby Newbie
Member Sales Rating: (10)
 
Member#: 299818
Join Date: Nov 2011
Chapter/Region: NWIC
Location: Richland, WA
Vehicle:
2002 WRX 2.5 Hybrid
Aspen White

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Just thought Iíd add my recent experience. I talked to Import Image Racing about getting a KS Tech scoop block plate among some other things. They said they were having issues getting KS Tech to fill orders so they dropped them as a vendor. Being that there arenít many options to block the scoop opening while still retaining the scoop, I took the chance and ordered the plate direct through KS Techís site.

I took the chance because I thought maybe something weird was going on and all this was just an anomaly. I had ordered spacers from them a few years back through their site and received a call maybe 45 minutes after placing my order, saying that they knew it was race season and they might not be able to get them to me for like four or five days or something and wanted to make sure that wasnít going to hold me up. I told them it wasnít and I received them about a week later. Seemed pretty stellar to me at the time.

I placed the order July 19 and didnít receive any kind of confirmation email, call, anything. But the money did transfer. A week later was when I came across this thread and got a bit worried, so I emailed asking for a status update. I gave it a few more days and sent an email on August 2 saying that I came across this thread on NASIOC, if I didnít receive some sort of update I would have to go through my bank to be issued a refund, recounted my previous excellent experience ordering though them, and ended it saying Iím really just hoping to receive the part so I can finish up my car.

August 10 I received an order update that it shipped. Weíll see when it gets here and Iíll update accordingly. As of this writing the USPS tracking number still just says label created, still awaiting arrival at USPS facility.
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Old 08-14-2019, 03:55 PM   #32
SudoSTI
Scooby Newbie
Member Sales Rating: (10)
 
Member#: 299818
Join Date: Nov 2011
Chapter/Region: NWIC
Location: Richland, WA
Vehicle:
2002 WRX 2.5 Hybrid
Aspen White

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Block plate got here today in good order. Overall service was less than stellar, especially compared to last time. But I paid what I believe to be a fair price and I received the item that I ordered, albeit after slight nagging unfortunately, so Iím content.
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Old 08-16-2019, 11:08 AM   #33
miguel muŮiz
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Member Sales Rating: (0)
 
Member#: 144962
Join Date: Mar 2007
Chapter/Region: PRSIC
Location: Puerto Rico
Vehicle:
2006 STI
Matte Black

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Placed an order of a Scoop Delete on July 29th hopping to get the item before a race on August 22 but no answer from them
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