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Old 10-22-2008, 10:20 PM   #1
1904WRX
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Angry Kearny Mesa Subaru Sucks!

Last week I went to Kearny Mesa Subaru to buy a part. I needed an end link for the rear sway bar. I got the part but didn't work on the car till yesterday. After I got it all apart, it turned out to be the wrong end link, what with the pink STI parts and all. So I went to return the part and see if they had something that would work. They didn't have anything I could use so I asked to return the end link with the original(but opened)package.

They wouldn't take it back.

Why?

The salesman, the same one who sold me the part, said it wasn't the part he sold me. He said that it was silver and all the ones they had were anodized gold. At first I thought he was joking but he wasn't. He said "I don't know what you're trying to pull, but that's not our part". Basically he called me a liar. So I got pissed, started yelling and asked to talk to his manager. The manager said without a receipt I couldn't get a refund. So I went home got the receipt and went back today and they refunded my money.

Everything worked out for me, but where the f*ck does he get off calling me a liar???!!! C*cksucker!

And now I can't get parts there anymore(on principal). What a pain in the @ss!

Anyways, that's my rant. F*ck Kearny Mesa Subaru!!!
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Old 10-22-2008, 11:24 PM   #2
KMount
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always have your receipts...check part numbers when you buy. good lesson, Thanks
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Old 10-22-2008, 11:40 PM   #3
Spooky
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south coast subaru FTW!
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Old 10-22-2008, 11:51 PM   #4
subaru3169
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if you're gonna return something, anything and not just car parts, always have the receipt along with the parts

but i guess at least it's good we're aware of your situation
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Old 10-23-2008, 12:18 AM   #5
mattjk
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Quote:
Originally Posted by 1904WRX View Post
Last week I went to Kearny Mesa Subaru to buy a part. I needed an end link for the rear sway bar. I got the part but didn't work on the car till yesterday. After I got it all apart, it turned out to be the wrong end link, what with the pink STI parts and all. So I went to return the part and see if they had something that would work. They didn't have anything I could use so I asked to return the end link with the original(but opened)package.

They wouldn't take it back.

Why?

The salesman, the same one who sold me the part, said it wasn't the part he sold me. He said that it was silver and all the ones they had were anodized gold. At first I thought he was joking but he wasn't. He said "I don't know what you're trying to pull, but that's not our part". Basically he called me a liar. So I got pissed, started yelling and asked to talk to his manager. The manager said without a receipt I couldn't get a refund. So I went home got the receipt and went back today and they refunded my money.

Everything worked out for me, but where the f*ck does he get off calling me a liar???!!! C*cksucker!

And now I can't get parts there anymore(on principal). What a pain in the @ss!

Anyways, that's my rant. F*ck Kearny Mesa Subaru!!!
you're lying, i don't believe you.
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Old 10-23-2008, 12:19 AM   #6
KMount
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Quote:
Originally Posted by mattjk View Post
you're lying, i don't believe you.
now that is funny
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Old 10-23-2008, 12:38 AM   #7
Ryans07STI
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KMS Is one of the best subaru dealers in San Diego. I have been to every subaru dealer in sandiego and they have given me the cheapest price on parts and installs compared to other subaru dealers, and there service has always been excellent and quick. Not to mention I am sponsored by them.
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Old 10-23-2008, 12:42 AM   #8
KMount
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did you not see my sarcasm in my first post?
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Old 10-23-2008, 01:06 AM   #9
1904WRX
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Quote:
Originally Posted by KMount View Post
always have your receipts...check part numbers when you buy. good lesson, Thanks
I agree. But it was more than that. It was the salesman implying I was trying to return a different part. Like I have a scam where I buy factory end links and then return Chinese knock-offs. I'm cleaning out dealerships one end link at a time.



Quote:
Originally Posted by mattjk View Post
you're lying, i don't believe you.
Ha ha ha.

That's actually the funniest thing to come of this.
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Old 10-23-2008, 01:17 AM   #10
long5152
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[quote=1904WRX;24182967]I agree. But it was more than that. It was the salesman implying I was trying to return a different part. Like I have a scam where I buy factory end links and then return Chinese knock-offs. I'm cleaning out dealerships one end link at a time.


I RESENT THAT COMMENT



Quote:
Originally Posted by Spooky View Post
south coast subaru FTW!
thanks ferdie
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Old 10-23-2008, 01:40 AM   #11
1904WRX
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[quote=long5152;24183077]
Quote:
Originally Posted by 1904WRX View Post
I agree. But it was more than that. It was the salesman implying I was trying to return a different part. Like I have a scam where I buy factory end links and then return Chinese knock-offs. I'm cleaning out dealerships one end link at a time.


I RESENT THAT COMMENT


What comment do you resent?
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Old 10-23-2008, 02:28 AM   #12
ImpreziveWRX
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[quote=1904WRX;24183353]
Quote:
Originally Posted by long5152 View Post



What comment do you resent?
That knock-offs made by Chinese?

Geez... My iPhone 3G is a knock-off cause it is made in China
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Old 10-23-2008, 02:35 AM   #13
subaru3169
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i guess i'm a knockoff coz i'm made in china
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Old 10-23-2008, 02:47 AM   #14
ezsleeper
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i never like km i go to carlsbad now or el cajon
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Old 10-23-2008, 03:31 AM   #15
thesunnyboi
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South Coast Subaru Is The Best!!!
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Old 10-23-2008, 05:11 AM   #16
murrdogg24
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order parts online ftw, it's usually cheaper and you don't have to drive anywhere and can save on gas. www.SubaruGenuineParts.com FTW
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Old 10-23-2008, 09:14 AM   #17
subeerex
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Quote:
Originally Posted by subaru3169 View Post
i guess i'm a knockoff coz i'm made in china
----------------
I'm not made in China..........I'm not a knock-off............never been to China!...........but I like Chinese Food!?!...............
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Old 10-23-2008, 09:55 AM   #18
1904WRX
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[quote=ImpreziveWRX;24183881]
Quote:
Originally Posted by 1904WRX View Post

That knock-offs made by Chinese?

Geez... My iPhone 3G is a knock-off cause it is made in China
China is a country that does not honor international copyright laws. They can make anything they want. When they make their way back to the U.S. market, we call those goods counterfeit or knock-offs. Generally speaking, the quality is inferior to the original.

If you like China so much why are you driving a Japanese car?
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Old 10-23-2008, 10:03 AM   #19
subeerex
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Oh! This go' be good!! China and Japan gotz some hystory!?!!
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Old 10-23-2008, 10:18 AM   #20
1904WRX
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Quote:
Originally Posted by subeerex View Post
Oh! This go' be good!! China and Japan gotz some hystory!?!!

I'm not trying to start a war between Japan and China. This thread was about a crappy experience I had at a dealership.

If you want talk about the merits of Chinese goods, you can start an 'I love my fake Rolex' thread.
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Old 10-23-2008, 11:08 AM   #21
SubieRon
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Quote:
Originally Posted by subaru3169 View Post
i guess i'm a knockoff coz i'm made in china
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Old 10-23-2008, 11:11 AM   #22
subeerex
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Quote:
Originally Posted by 1904WRX View Post
I'm not trying to start a war between Japan and China. This thread was about a crappy experience I had at a dealership.
--------------
Was DEALER Japanese or Chinese??!..........
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Old 01-06-2009, 11:11 PM   #23
stevecooper
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I had a run in with KMS. First time I ever had to get warranty work done on the car. My turbo stop boosting one day, no boost, just all motor. My car was bone stock, its a 07 STI with no mods. I called them up and told them that my car wasnt running right. I set up a appointment, which they told me that it wouldnt be able to get me in until 3 days later. I told them that it was unacceptable. They said sorry. I asked for a loaner car since the car was pretty much not driveable. They said no, they won't give me a loaner until they check my car out. So it was a dead end for me. I drove the car up to them pretty much limping all the way there, drop the car off and ask for a loaner again. They said no, that I can't have a loaner until they deem my car undrivable. I was like WTF. I left, later on that day, douce bag calls me and tells me that my catalytic converter was clogged and that the cause of it was caused by a stereo install, they said that the stereo shop who installed my stero deck, took off the TMIC. I was like WTF? So they said that it would cost me 1200 for new catalytic converters and i need a new TMIC hose. I was sooo pissed that I said fine, do what you have to do and hung up. I ended up calling his supervisor and explain the whole thing to him and how he is trying to pull a fast one on me, and explain how it was stated in my service contract that I am eligible for a rental car any time that my car was in the shop etc etc. The manager was furious and he told me he wold take care of it. 20 Mintues later , I recieved a phone call. The Manager said that everything was taken care of and it will not cost me anything and to come and pick up my rental car. So when i picked up the rental car, I asked KMS how long until my car was done? They told me parts are on the way and that it will be done in 3 days. 3 days later, I get a phone call and they tell me they had some bad news. They said Cats are on back order. So they had my car for 1 1/2 months, and I drove some POS chevy cobalt around for 1 1/2 months, when i got my STI back I was so scared of the power since I have gotten use to the turd cobalt. Steve

Last edited by stevecooper; 01-06-2009 at 11:14 PM. Reason: typo
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Old 01-06-2009, 11:22 PM   #24
hoppergrande
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Quote:
Originally Posted by Spooky View Post
south coast subaru FTW!
+1 for ferdie
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Old 01-06-2009, 11:32 PM   #25
OMG AWD
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i dont know if it matters to you guys but kearny mesa lexus sucks ass too
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