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Old 06-10-2019, 05:01 PM   #1
psc77
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Default ark performance?? good bad??

is it just me or is ark performance customer service a bunch of snap answer ****s?
I hate that I want there catback ,but I hate the company due to the cold I don't care answers I get from simple questions.

I will proably go a different route now but was this just my experience or do others have similar experience?
I never see anyone talking about there products either.
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Old 06-10-2019, 05:34 PM   #2
carsebuco
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Can't speak for them, unfortunately, but I've always had the same issue with Subispeed, Casey in particular. Makes me mad that their prices are usually the lowest, otherwise I'd gladly switch.
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Old 06-10-2019, 06:15 PM   #3
RutRut1124
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I actually bought their catback on a whim a couple months ago. Never talked to customer service. I really like the sound, was decent quality and had a handful of welds I thought could be better. Overall I am pleased with what I got for the sale price, could never justify their MSRP over the Ti Cobb though. Running the DT-S for what it's worth.
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Old 06-10-2019, 06:52 PM   #4
psc77
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with the additude I get from them I would have thought their product was perfect. 1900 for mufflers is nuts. the 950 price was tempting but they have raised it 150 in 3 weeks with the techno tips. and told me it is going back to regular price after ann sale. high pressure sales move.
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Old 06-10-2019, 06:59 PM   #5
RutRut1124
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Quote:
Originally Posted by psc77 View Post
the 950 price was tempting
I jumped at the $950 with regular tips (preference thing) and am overall happy with the purchase. But the $1900+ MSRP is unjustified to me. I'd either save a few and go AWE Touring or spend up for the Cobb in Ti. It does have a killer sound though and the no drone thing is 100% true with a stock down pipe.
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Old 06-10-2019, 07:07 PM   #6
Hondaslayer
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Quote:
Originally Posted by carsebuco View Post
Can't speak for them, unfortunately, but I've always had the same issue with Subispeed, Casey in particular. Makes me mad that their prices are usually the lowest, otherwise I'd gladly switch.
You get what you pay for, service included. Do you think the place with the lower mark up can afford to pay their people well enough to keep them happy?
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Old 06-10-2019, 07:13 PM   #7
GlarryHoodDIT
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You had a bad customer service experience.

What is that stopped you from just moving on with your life like an adult?
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Old 06-10-2019, 07:37 PM   #8
psc77
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Quote:
Originally Posted by GlarryHoodDIT View Post
You had a bad customer service experience.

What is that stopped you from just moving on with your life like an adult?
go away. this is a discussion about a company .spreading the word about bad service.
what is your malfunction?
another child with a stinky additude?
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Old 06-10-2019, 07:56 PM   #9
psc77
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o wait.
you are a ark performance employee aren't you?
you sound just like them.
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Old 06-10-2019, 09:05 PM   #10
GlarryHoodDIT
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Quote:
Originally Posted by psc77 View Post
o wait.
you are a ark performance employee aren't you?
you sound just like them.


You caught me. I commute daily to California from Denver for my awesome customer service job.

I wouldn't call this a discussion as much as a psc77 bitchfest.

You had an unpleasant conversation with a customer service rep, I'm not sure this is the stunning development you think it is.
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Old 06-10-2019, 10:01 PM   #11
psc77
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bitchfest?????? lol
your messed.
learn too read.

Last edited by psc77; 06-10-2019 at 10:06 PM.
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Old 06-10-2019, 11:16 PM   #12
JRowland
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Quote:
Originally Posted by GlarryHoodDIT View Post


You caught me. I commute daily to California from Denver for my awesome customer service job.
Wait, I thought you worked for Rally Sport Direct? Damn, you get around.
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Old 06-11-2019, 12:35 AM   #13
Scorpius
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Where's a mod to close these threads down when you need one. sigh....
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Old 06-11-2019, 12:58 AM   #14
psc77
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Quote:
Originally Posted by Scorpius View Post
Where's a mod to close these threads down when you need one. sigh....
why?
this was a simple question for those that have dealt with ark.
I thought that mabey I caught someone on a bad day.
looking for others opinions. that is what this site is for right?
but I know if things are bad at the start they will not get better after I have handed over my cash.
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