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Old 06-26-2006, 05:35 PM   #1
gongzero
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Member#: 25040
Join Date: Sep 2002
Chapter/Region: E. Canada
Location: Montreal, Canuckistan
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Up with skirts,
down with pants!

Exclamation OT Photogs: Canon Recall on some 24-105 lenses

http://www.usa.canon.com/consumer/co...&modelid=11924

Quote:
We have recently discovered a problem with early production samples of the EF24-105mm f/4L IS USM lens in which flare occurs at an unacceptable level under certain conditions. The flare is most obvious in the wide zoom and wide aperture settings. (See attached picture.))



The problem affects all EF24-105mm f/4L IS USM lenses with a control number less than UT1000. With apologies for the inconvenience involved, we ask customers to check the control number on the back of the lens.

Affected model and control numbers:
EF24-105mm f/4L IS USM




The control number is indicated on the back cover of the lens with UTxxxx symbol (see the number in the red ellipse on the right), and if it contains the letters UT followed by a number under 1,000, the product is affected. Should you have any difficulty identifying the control number, please contact our service centers.

Repair services:

* Starting November 14, 2005, Canon will repair, free of charge, EF24-105mm f/4L IS USM lenses exhibiting the above-mentioned flare problem. Canon will also cover the cost of shipping and handling in connection with this repair.

* U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to [email protected]

* This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

-A
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Old 06-26-2006, 05:36 PM   #2
BUstang
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Might wanna throw this info up on the camera equipment thread as well, so the day and night crew can take a peak.
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Old 06-26-2006, 05:41 PM   #3
WRSport
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Isnt this from late last year?

Unless you bought the early batches in 2005 I dont believe this applies.
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Old 06-26-2006, 05:41 PM   #4
gongzero
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Location: Montreal, Canuckistan
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Up with skirts,
down with pants!

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Quote:
Originally Posted by BUstang
Might wanna throw this info up on the camera equipment thread as well, so the day and night crew can take a peak.
Yeah, I'm about to toss the link in there to this post.

Just too hard to search for info in that thread.


-A
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