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Old 12-22-2002, 01:09 AM   #26
North Ursalia
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Old 12-30-2002, 11:49 AM   #27
kenchan
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i ordered a limited edition lip (v2 sti lip) from them earlier this month 12/16. i did call them too just to make sure they know that i wanted the part rushed to me. Kanako was very informative and she responded with a full quote within a matter of several hours. they had the parts shipped from japan on 12/18 and dispite customs backups, i got the parts by 12/20! and the price was only $485 shipped! that's cheaper than
what most shops sell in the States!!! hahahaha.

they are very good. future expensive parts like coilovers,etc
will be ordered from them for sure. my tein HA's are good, but
probably getting RA's or the HKS sometime next year.

they can pretty much get any part even if its not on their site.
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Old 02-15-2003, 08:41 PM   #28
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Thumbs down

ewww, just got my credit card statement and found that japanparts.com double charged me for the lip! the thing i hate most is that the currency conversion rate changes all the time so i may get hit with misc conversion charges from the cc company.

im glad i have all the communication email in my computer
to dispute. i put in a dispute to the cc company as well so
do not need to pay.

hummm... might be the last time using these people.
one mistake is one too many for international.
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Old 02-19-2003, 01:44 AM   #29
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everything taken care. with gratitude.
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Old 03-21-2003, 01:17 PM   #30
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Do they ever answer their e-mail or requests for price quotes? I've sent them a price quote request through their site and through e-mail and haven't heard a peep from them.
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Old 03-21-2003, 02:17 PM   #31
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i have sent out numerous quote requests from the the past 2 weeks. (me and freinds keep changing our minds. haha..) they have responded to every single quote request. it usually takes ~2 days b4 i get it.
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Old 03-24-2003, 04:20 PM   #32
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It usually takes them a week or more to get back to you on the price quote but they do eventually. Aside from the quotation time it took 3 days to get a part from Tokyo to my doorstep even with a CC mix up. These guys rock, great prices too
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Old 03-25-2003, 12:27 AM   #33
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if you're in a big rush, call them. ive spoken to Kana. she does
great work. Also, Akira helped me out as well during the last
transaction.

Give them reasonable time (2days) as when you send in the
request, they need to process them with their suppliers which
could possibily take one to 2 days depending on their load.

also, know the Japanese national holidays as well if you are
in a rush to get things.
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Old 03-26-2003, 06:43 PM   #34
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I finally got my price quote from them. I ordered the part.
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Old 04-08-2003, 12:12 AM   #35
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Has anyone ever ordered from these guys? If so do you guys recomend them?
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Old 04-08-2003, 12:51 AM   #36
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Quotation time takes a week or two but its worth it. Even with shipping the prices are well below most US retailers. And shipping time is incredible. I have yet to have a better transaction with a vendor
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Old 04-08-2003, 07:19 AM   #37
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same here got sti mud flaps , strut bars from them on one order

and just got gold sti mcgard lug nuts from them also
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Old 04-08-2003, 05:43 PM   #38
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i use them all the time. they are great. my quotes only
take about 2 days...

talk to Kana. she's good.

yep, even with the airfreight (EMS) they're very competitive.
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Old 04-09-2003, 04:52 PM   #39
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I have a question about how shipping is handled from Japan to the US. Are you/they responsible for any duty/tax on the shipment since they are new parts? If so, how is this handled... When they are shipped, or a form that is supposed to be submitted to Uncle Sam?

I am interested in how this all works since I am likely about to make a decent size purchase from them.
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Old 04-11-2003, 03:54 PM   #40
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Yes, they said it would be 10-14 days for me to receive the parts, and by george they were right.
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Old 04-11-2003, 07:08 PM   #41
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I was getting a little impatient when I asked for a quote for an STi grill (it took around a week), but when I got the quote ($237 shipped) I ordered. Shipping was surprisingly fast. It couldn't have taken more than a week, and with no hassles re duty or anything else (at least not on my end). If I ever order any more JDM stuff I am definitely going to give them the first shot at my business.
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Old 04-14-2003, 01:18 AM   #42
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I just placed an order with them.

I got a order number.

Do they send a confirmation e-mail after the order has been placed or do they wait until the order has shipped to give you that info?

Thanks,

Richard
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Old 04-14-2003, 11:58 AM   #43
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they will send you an email with EMS tracking number (USPS).
the track number will not be immediately active, probably the 2nd
day you will see it in their system.

you should not have to pay duty...at least i haven't.
if you do, the post office will either give you an remittance
advice (invoice) which you can mail or drop off at the post office.


jparts is great. actually, im expecting part to arrive from them
today. hahaha.
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Old 04-17-2003, 12:10 PM   #44
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10-14 days? I've order JDM parts from another source shipped using EMS and it took 3 days to reach me on the east coast to JFK International then to me in NJ 30 minutes from NYC. Probably helps if you have an international airport nearby. I don't think you have to pay duty unless it's over $500 maybe?
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Old 04-23-2003, 03:38 AM   #45
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Thumbs up www.japanparts.com

I was worried about ordering from this company since they're located in Japan, but I decided to try them out and am happy with the results

I ordered STi trailing arms and lateral links from this website about 2 weeks ago. I just got the parts today...they got from Japan to my door within a week of being shipped out of Japan I would have had the parts sooner but they were backordered for a few days.

The service and communication, prices, and speed in getting out the order were all real good.

I'd definitely buy from them again.
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Old 04-23-2003, 12:16 PM   #46
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yep, one of my favorite vendors.
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Old 04-24-2003, 11:06 AM   #47
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how do you go about paying an ordering? they always seem so slow on emails.
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Old 04-24-2003, 02:41 PM   #48
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i ordered and paid via Credit card. very smooth transaction. after my initial parts request quote, i got a reply 2-3 days later. then i submitted the order. maybe 1 week later i got the order.
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Old 04-24-2003, 03:04 PM   #49
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Default Real easy ordering.

It was pretty much the same for me. They responded to my price request within a couple days. After getting the quote I went to the site and filled out the payment form. 2 weeks later I have my parts
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Old 04-24-2003, 04:26 PM   #50
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I agree! Great service there
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