|
|
|
|
Thread Tools | Display Modes |
12-01-2008, 01:31 AM | #26 |
Scooby Specialist
Member#: 147730
Join Date: Apr 2007
Chapter/Region:
NESIC
Location: Boston
Vehicle:2007 Impreza 2.5i SE Urban Gray Metallic |
^^ thats what I'm saying! OEM parts and technicians FTW!
I've had too many horror with stories with body shops with my own car to learn that lesson! Good luck homie.
* Registered users of the site do not see these ads.
|
12-01-2008, 03:16 AM | #27 |
Scooby Specialist
Member#: 78893
Join Date: Jan 2005
Chapter/Region:
VIC
Location: Vancouver, BC Canada
Vehicle:2013 Scion FRS |
The footprints and mess inside the car is just plain unacceptable.
When I was working in a body shop, I started out cleaning cars. If I ever gave a car back to a customer like that, my manager would have hung me. |
12-01-2008, 05:01 AM | #28 |
Scooby Specialist
Member#: 74392
Join Date: Nov 2004
Chapter/Region:
MAIC
Location: Virginia
Vehicle:2010 STI DGM |
Who did you take it to? I had a very similar experience with Sterling Autobody in... Sterling, VA.
|
12-01-2008, 06:39 AM | #29 |
Scooby Guru
Member#: 88618
Join Date: Jun 2005
Chapter/Region:
SCIC
|
That is ****, even by my standards (My front bumper is held on by zip ties).
|
12-01-2008, 09:18 AM | #30 | |
Scooby Specialist
Member#: 85905
Join Date: Apr 2005
Chapter/Region:
Tri-State
Location: Staten Island
Vehicle:2004 WRX |
Quote:
Lol. Ghetto engineering is one thing if you need to do it in a pinch but when you pay in excess of 3k for repairs, it should be done right. |
|
12-01-2008, 10:27 AM | #31 |
Scooby Specialist
Member#: 163892
Join Date: Nov 2007
Chapter/Region:
NESIC
Location: Eastern Connecticut
Vehicle:05 AW STI:SOLD Black 93 Singled tt Supra |
Im wondering what u paid? If the insurance paid for it u prolly shoulda gone to a dealer.
But if u paid good money that crap is pathetic. Reminds me of the guy on here that had his 350 Z pretty much totaled by pathetic body work. |
12-01-2008, 10:35 AM | #32 | |
Scooby Specialist
Member#: 85905
Join Date: Apr 2005
Chapter/Region:
Tri-State
Location: Staten Island
Vehicle:2004 WRX |
Quote:
The car is going back in this Wednesday. I just went there and they were very apologetic so I will hope for the best. When I get it back it is going straight to another body shop for an appraisal and let them have a look at it as they are the trained professionals. Unfortunately, I know the damage that was done and I feel really bad about it. No amount of body filler is going to remove those screw holes from my mind. They may disappear from the metal but I will know they are there. |
|
12-01-2008, 11:30 AM | #33 |
Scooby Specialist
Member#: 181396
Join Date: Jun 2008
Chapter/Region:
Tri-State
Location: sepa
Vehicle:99 Razor Scooter |
Body shop screwed up my old car beyond repair. The damage was only noticeable to the trained eye but the car was tainted in my eyes and every time I went to wash it or wax it I thought the effort was futile since the car was permanently scarred.
That is not even Maaco quality work and I personally would've taken it to another shop on their dime. If they screw up again you are going to get a lot of "I told you so's" and "It's your fault for taking it back there." Most dealerships I've dealt with for body work don't do it in house. They usually have a body shop like you and I would walk into do the work for them at a discount, and the dealership keeps the difference. The only dealership in my personal experience that did body work and paint in house was Porsche. Make sure to keep us updated. |
12-01-2008, 11:50 AM | #34 | |
Scooby Specialist
Member#: 85905
Join Date: Apr 2005
Chapter/Region:
Tri-State
Location: Staten Island
Vehicle:2004 WRX |
Quote:
|
|
12-02-2008, 03:45 PM | #35 |
Former Vendor
Member#: 186428
Join Date: Aug 2008
Chapter/Region:
MAIC
Location: Fairfax, VA
Vehicle:05 Makin' cars pretty |
Yes dealerships do body work but that doesn't mean they are good. When I took over this shop the guy before me ran it into the ground. I had never seen body work done as bad as it was here. Obviously thats changed now but it went on for quite a few years. Even if a shop was great for 10 years it doesn't mean its good now. Managers and techs come and go so unless you know the same people are still there then it might not be a good shop anymore.
Looks like most of the fixes can be done pretty easily. I am concerned about the screw through the quarter. How do they plan to A)fix the problem that caused them to use the screw in the first place B) fix the holes left by the screws. If they say they are just going to put body filler over it, it will still rust. They should weld the hole up and use corrosion protection(epoxy primer) on both sides of the repair. Then they should use a base coat for the interior and try to match the inner quarter as best they can...won't match 100%. The outside will get the standard base/clear. -Lance |
12-03-2008, 03:23 PM | #36 | |
Scooby Specialist
Member#: 85905
Join Date: Apr 2005
Chapter/Region:
Tri-State
Location: Staten Island
Vehicle:2004 WRX |
Quote:
I outlined, in writing, all the problems I found and how I wanted those to be corrected. Dropped the car off this morning and I have yet to hear from them. I am going to call later on as I want to be kept informed of every step of this fix. |
|
12-03-2008, 03:46 PM | #37 |
Scooby Newbie
Member#: 190487
Join Date: Sep 2008
Location: Arlington WA
Vehicle:2008 Impreza 2.5i Red |
I would ask for some inspection points along the way to get a clear view of their repairs.
|
12-03-2008, 05:43 PM | #38 |
Scooby Newbie
Member#: 116691
Join Date: Jun 2006
Chapter/Region:
Tri-State
Location: Queens-Stony Brook, NY
Vehicle:2001 2.5RS EJ205 Silverthorn |
Was this shop in Staten Island? One of my friends took his WRX to a shop in Staten Island and their work seemed great. I can get you the shop's name if you are looking to take it elsewhere...
|
12-03-2008, 05:59 PM | #39 |
Scooby Specialist
Member#: 141040
Join Date: Feb 2007
Chapter/Region:
BAIC
Location: Designing things
Vehicle:07 2.5i wagon UGM |
That screw might be worth a bit of a yell. Had it been, for example, a nice bolt and nut, maybe it's not so bad (if there was a reason for it), but that thing is a wood screw. The didn't even have the decency to use a sheet metal screw. EDIT: having read the rest of the post, perhaps it would need to be a lighthearted yell. But a yell, nonetheless. |
12-03-2008, 06:11 PM | #40 | |
Former Vendor
Member#: 186428
Join Date: Aug 2008
Chapter/Region:
MAIC
Location: Fairfax, VA
Vehicle:05 Makin' cars pretty |
Quote:
I'm sure if its the same owner then he will have no problem taking care of it. Unfortunately you can't stand over techs all day while they work. I've had some try to cut corners on me. I try to QC the car in stages as its being worked on but you hope to rely on the techs to do the right thing all the time. They are human and can be a great tech until he catches his girl with another guy then comes in and half azzes some cars. If anyone has a problem like this or any other problem with a shop...never come in yelling and screaming about it. You best bet is to not put the person on the defensive. If someone comes up to you yelling at you, you would immediately go to defensive mode too...even if you are in the wrong. Don't expect the Manager/owner to do differently. A little social engineering goes along way in handling these matters. |
|
12-23-2008, 01:34 AM | #41 |
Scooby Specialist
Member#: 85905
Join Date: Apr 2005
Chapter/Region:
Tri-State
Location: Staten Island
Vehicle:2004 WRX |
So Ill be picking the car up tomorrow after the 3rd trip to the shop. First after the accident, second where they ignored all the paint defects and just cleaned my interior and fixed the lighting issues.
After I picked the car up the second time I went over it with them at the shop and they just slapped on body sealant to cover the holes and just removed the screw. I called them on it and went to see the owner of the shop. I had not dealt with the owner because he had been on vacation and was getting no where with the shop forman. The owner assured me he would have everything taken care of but I dont know what to believe. Ill find out tomorrow how well they did and as soon as I get a chance it is going to another shop to get an idea of how well they did. Lets face it, I know what I like but without a professionals opinion Im just talking out my arse. The way I see it is, 3 strikes, you are out. I hope it doesnt have to come down to litigation but anyone have any suggestions? |
12-30-2008, 06:05 PM | #42 |
Scooby Newbie
Member#: 193752
Join Date: Nov 2008
Location: SE MI
Vehicle:1999 Legacy 2.5gt White |
waiting for an update *taps foot*
|
12-30-2008, 06:07 PM | #43 |
Scooby Newbie
Member#: 170018
Join Date: Jan 2008
Chapter/Region:
NWIC
Location: Seattle, WA
Vehicle:2005 WRX STi Aspen White |
I would not go back and complain, I would go back and drive your car though the front of the building filled with C4!
|
12-30-2008, 06:26 PM | #44 |
Scooby Specialist
Member#: 119290
Join Date: Jul 2006
Chapter/Region:
MAIC
Location: Calvert C. MD/Hampton Roads VA
Vehicle:2004 WRX 4EAT Java Black Pearl |
^
Kablaaammmoooo..... |
12-30-2008, 07:10 PM | #45 |
Scooby Newbie
Member#: 62150
Join Date: May 2004
Location: Roslyn, PA
Vehicle:2007 WRX wagon UGM |
I would go to your insurance co. they should help you out.
|
12-30-2008, 07:29 PM | #46 |
Scooby Specialist
Member#: 192572
Join Date: Oct 2008
Chapter/Region:
E. Canada
Location: Toronto
Vehicle:2007 Impreza CGM |
x2. phone your insurance company. they value your buisness. make threats.
|
12-30-2008, 07:47 PM | #47 |
Former Vendor
Member#: 186428
Join Date: Aug 2008
Chapter/Region:
MAIC
Location: Fairfax, VA
Vehicle:05 Makin' cars pretty |
The insurance company can't really do anything for you. If they have a relationship with the shop then they might have an adjuster go out and look at the car with the shop but they can't do anything. Even if the insurance company told you to go there, they don't warrant the work, only the shop does. If the shop is on the insurance co. DRP or PRO program they have a little more influence. I would still have the adjuster look at the car in case you have to fight. That way someone else who knows how to repair a car can say it wasn't repaired correctly.
-Lance |
12-30-2008, 08:08 PM | #48 |
Scooby Specialist
Member#: 135885
Join Date: Dec 2006
Chapter/Region:
MWSOC
Location: Fort Wayne, IN
Vehicle:2018 WRX Pearl White |
update?
|
12-30-2008, 08:11 PM | #49 |
Scooby Specialist
Member#: 98569
Join Date: Oct 2005
Chapter/Region:
MAIC
Location: Mechanicsville,MD.
Vehicle:07 STI SWP on sale GT35r 396whp on 93 |
I can tell you I have worked in a bodyshop for over 10 years and I am i-car platinum vertified. Anyway that it not acceptable and you have every right to be pissed off. I would take it back to them and also notify the insurance company. Thats what you pay for.
|
12-31-2008, 12:51 PM | #50 |
Scooby Specialist
Member#: 85905
Join Date: Apr 2005
Chapter/Region:
Tri-State
Location: Staten Island
Vehicle:2004 WRX |
Nothing they can do since they already made their payment for this claim.
For the most part the car came out better, not perfect/flawless and Im still very unhappy about the whole situation. The edges of the trunk are still very roughand overspray still remains. Im going to take it to another shop and get an estimate on how much it will cost to fix their mistakes and see what Im told. I will never be going back to the original shop again. I used to recommend them to friends and my family has gone to them before but now they have lost a good customer forever. I was at work yesterday and I go outside to the car and I noticed my side mirrors had what looked like dust/dirst on them. I get up close and its overspray on the black trim of the mirrors. Im furious at how careless this job was handled. |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Looking for a trusted body shop to repaint whole car and minor body work... | MilesToEmpty | Mid Atlantic Impreza Club -- MAIC | 18 | 07-30-2010 11:51 AM |
Best place to do body work? | moosecakes | North West Impreza Club Forum -- NWIC | 7 | 07-18-2008 08:42 PM |
RA Overreacts to balloon prank | CameyDeuce | Off-Topic | 31 | 08-18-2006 01:53 PM |
New Outback wrecked, where to get body-work done (MoCo)? | xcntrk75 | Mid Atlantic Impreza Club -- MAIC | 4 | 01-27-2006 01:07 PM |
Diesel Toyota PU on ebay: overreaction to gas prices? | lark6 | Off-Topic | 16 | 08-21-2005 02:52 PM |