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Old 02-04-2004, 11:55 PM   #301
wrxdriver
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Thanks, I'm going to insist on it. I don't want any vacuum leaks down the road from this tsb fix. Thanks.
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Old 02-05-2004, 01:12 PM   #302
OperaWRX
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If your dealer and SOA are telling you two different things I would ask SOA to call the dealer and straighten it out. Don't let them put you in the middle. I wish I could tell you more but seeing as how my drivers seat has more engine mechanical know how than I do, I won't be of much more help.
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Old 02-05-2004, 02:44 PM   #303
wrxdriver
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Cross posted this to the turbo 2.0 engine forum. The question relevant to this TSB is if QTY 2 (L&R) of both gasket P/N's are required, or if the folks with both gasket #'s on their workorders are the result of the dealer trying one method, needing to close it up with new gaskets, then doing the whole intake manifold removal and needing another pair of gaskets to close up?

This is important, as no one wants vacuum leaks down the road from this TSB fix.

Thanks! My dealer is now going to order new gaskets, and will perform the TSB per the service bulletin (e.g. remove the intake manifold from vehicle) instead of just removing bits and pieces of the TGV, etc.)

They are going to order either 2 of:

14035AA421 or

2 of:

14075AA160

I asked why not 2 of both (top are about $4 each, bottom about $11 each), since other TSB recipients showed both sets replaced, and they indicated that only one pair was needed when the whole lower manifold (whole intake) was removed?

Thanks for any clarifications to anyone with diagrams. Is there any way to check for vacuum leaks after the intake manifold is removed and re-installed?
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Old 02-06-2004, 12:32 PM   #304
Jduke
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How many people have actually gotten this fix yet? I am on my third week now waiting for the parts to come and there are 4 other WRXs at my TwinCity dealership in VT waiting for the parts as well... luckley Im first in line... but come on guys, how can this take so long! I NEED my car back we have had two snow storms up here and the third is rearing down as I type I am so dissapionted. On top of all this I have to make a car payment next week and I havent even drivin or seen the damn car all month!

John D.
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Old 02-06-2004, 01:16 PM   #305
OperaWRX
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I am still waiting. I really think they want to wait until it gets warm again so it will look like they fixed it.
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Old 02-07-2004, 05:30 PM   #306
gaewsky1
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Default problem fixed

I just got mine fixed last week. It took 1 week to get the parts from Subaru and then it took the dealership three days to fix the problem. Since I've got the car back there hasn't been any exhaust/gasoline smells. Very satisfied!

I also got to drive a 2003 Legacy sedan for those three days. Not a bad car. I may have to look at it once the new turbo model comes to the states.
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Old 02-07-2004, 09:56 PM   #307
dddnuts
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Default Re: problem fixed

Quote:
Originally posted by gaewsky1
I just got mine fixed last week. It took 1 week to get the parts from Subaru and then it took the dealership three days to fix the problem. Since I've got the car back there hasn't been any exhaust/gasoline smells. Very satisfied!

I also got to drive a 2003 Legacy sedan for those three days. Not a bad car. I may have to look at it once the new turbo model comes to the states.
I don't want to hijack here but how do you go about getting a loaner? They had my car overnight and didn't even ask if I needed a car. Do you just ask for one?
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Old 02-07-2004, 10:18 PM   #308
Jon [in CT]
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Quote:
Originally posted by dddnuts
I don't want to hijack here but how do you go about getting a loaner? They had my car overnight and didn't even ask if I needed a car. Do you just ask for one?
If you look at p.9 of your Warranty and Maintenance booklet, it says:
Quote:
Within the New Car Limited Warranty period, if any part needed to make repairs is temporarily unavailable anywhere in the United States, you may be eligible, under the terms of the Subaru Owner Assistance Alternate Transportation Program, for a substitute vehicle during the time your car is out of service for warranty repairs. See your Authorized SUBARU Dealer for additional details.
I doubt that keeping your car overnight to re-create a problem or because the service dept. just didn't "get to" your car the previous day would qualify. A general "loaner policy" is determined by each individual dealership and is one thing a dealership can use to distinguish itself from competitors. Call the service depts of other nearby Subaru dealerships and find out what their "loaner policy" is.
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Old 02-09-2004, 07:17 PM   #309
Rembrandt
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Default Engine Number

Of course my dealer couldn't recreate the problem (too warm right now). So right now I'm stuck with it. I handed them the Service Bulletin and my engine number doesn't fall between the right numbers for them to fix it. I'm trying to go through Subaru to see if they can get my dealer to fix it. Anyone else have this problem, if so, what did you do?

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Old 02-09-2004, 09:45 PM   #310
Jon [in CT]
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Default Re: Engine Number

Quote:
Originally posted by Rembrandt
Of course my dealer couldn't recreate the problem (too warm right now). So right now I'm stuck with it. I handed them the Service Bulletin and my engine number doesn't fall between the right numbers for them to fix it. I'm trying to go through Subaru to see if they can get my dealer to fix it. Anyone else have this problem, if so, what did you do?

What is your engine number? The TSB mentioned only one engine number and all others below it are "affected." SOA has this Catch 22 with the fuel leak TSB. SOA requires that the dealer's service department determine that the problem described in any bulletin actually exists before SOA will pay for a warranty repair. But, by the time you can get your service department to actually look at your car, weather conditions will have changed, and it's not as if the service department has an environmental chamber that can simulate sub-14 degrees Farenheit conditions. Result: Unable to Reproduce. I guess you'll just have to wait until next winter when it gets really cold again. But, oh no, your new car warranty will have expired by then. The Catch 22 Gotcha.
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Old 02-10-2004, 01:45 PM   #311
Zola
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Default Re: Re: Engine Number

Quote:
Originally posted by Jon [in CT]
SOA has this Catch 22 with the fuel leak TSB. SOA requires that the dealer's service department determine that the problem described in any bulletin actually exists before SOA will pay for a warranty repair. But, by the time you can get your service department to actually look at your car, weather conditions will have changed, and it's not as if the service department has an environmental chamber that can simulate sub-14 degrees Farenheit conditions. Result: Unable to Reproduce. I guess you'll just have to wait until next winter when it gets really cold again. But, oh no, your new car warranty will have expired by then. The Catch 22 Gotcha.
Bingo. When I was informed by a local service department that verification was required before the repair would be performed, I decided on a new strategy. The worst case scenario is that I fix it myself someday when it's convenient to remove my intake manifold, paying for parts out of my own pocket since I'll be over 36,000 miles. Another possibility--with a likelihood I'm not sure how to assess--is that NHTSA wraps up its investigation(s) sometime in late 2004. Then maybe it decides a recall is in order, in which case I might be entitled to free parts sometime in 2005.

No matter how many people tell me "the fuel leak is really pretty minor," I'm just not satisfied with attempts to explain it away. Prattle at me all you want about supply and demand, but Subaru clearly knew about this and should have been prepared, so people wouldn't be waiting a week or more to get their vehicle repaired. It's not as if winter could have caught them by surprise. It happens annually here in North America. Sigh.

Joel
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Old 02-10-2004, 06:23 PM   #312
Rembrandt
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Default Engine Number

To answer your question, my engine number is in the 463,000 range. Is it possible to make an unproven claim (during warrantee) and then have them fix the problem after warrantee expiration ? It's kind of the "told you so" approach and it probably wouldn't hold up.
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Old 02-11-2004, 03:01 PM   #313
Jon [in CT]
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The serical number of the first engine built using the new fuel hose and pipe design was 673467.
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Old 02-11-2004, 03:02 PM   #314
TimStevens
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Apologies if this was stated earlier in this thread, but where is the serial number of the engine located?
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Old 02-13-2004, 12:06 AM   #315
scoobyrex20
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After a month of calling SOA I am now getting mine fixed. Even though my car has 42k on it they are only charging me $100 for the fix. The rep at SOA worked with the regional rep to help me out. I am happy with this considering i've heard repairs can be from 300 to 600 dollars. Also, the service manager said that if there is a recall, SOA has a legal obligation to reimburse the $100. Parts are now on order.
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Old 02-13-2004, 01:11 AM   #316
raganbogan
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Default easy to fix

called Feb 2nd to arrange the fix, after smelling the gas on and off for a couple of weeks. Turns out Subaru was saying it can occur below 14 degrees F. They couldn't give me an estimate on when the parts would come in, but wanted me to drop the car off indefinately, and they would give me a free rental. I turned that down.

Then two days later the parts come in, and I'm in and out of service the next day. No big deal. Saw the bill they are charging back to Subaru. $170 in labor and $71 in parts. Fuel rail, hose, and gaskets included.

I'm kinda impressed how easy it was.
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Old 02-13-2004, 10:51 AM   #317
BIGSKYWRX
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Default Re: easy to fix

Quote:
Originally posted by raganbogan
called Feb 2nd to arrange the fix, after smelling the gas on and off for a couple of weeks. Turns out Subaru was saying it can occur below 14 degrees F. They couldn't give me an estimate on when the parts would come in, but wanted me to drop the car off indefinately, and they would give me a free rental. I turned that down.

Then two days later the parts come in, and I'm in and out of service the next day. No big deal. Saw the bill they are charging back to Subaru. $170 in labor and $71 in parts. Fuel rail, hose, and gaskets included.

I'm kinda impressed how easy it was.
How many miles on your car?
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Old 02-13-2004, 01:09 PM   #318
Jduke
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Finally got the fix... Picked up my car yeasterday everything was perfect they replaced all three parts the fuel rail, hose and the two gaskets. I was out of warrantee at 37,XXX miles and they did not charge me for the service or a rental which I had for three weeks... Im still trying to get SOA to reimburse some of this months car payment seeing I didn't have the car for 3 weeks, I guess they have some type of good will payment. Well we'll see. Anyhow glad they fixed it but it took way to long in my opinion.

John D.
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Old 02-13-2004, 01:33 PM   #319
nixima
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Default This sucks!!

So I got my car fixed for this problem on Tuesday (only took 10 days to get the parts) and everything seemed to be fine until this morning when the check engine light went on a few times and the engine seemed to hesitate and not run smoothly. I am at the 1/2 mark on the current tank of gas but I'm not thinking it is the gas cap since I just had the gas smell problem fixed. Anyone got any ideas on this? I think I'll call the dealer and have them check to make sure they got everything back together right.
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Old 02-13-2004, 06:11 PM   #320
nixima
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Problem is solved (for now). The guys who did the fuel smell fixed didn't plug the #4 coild back in all the way so the engine was missing and the CEL was going off. Moral of the story is that dealer mechanics make mistakes.
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Old 02-13-2004, 07:19 PM   #321
raganbogan
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My mileage is only 20k, so its still in warranty.
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Old 02-13-2004, 08:58 PM   #322
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Quote:
Originally posted by raganbogan
My mileage is only 20k, so its still in warranty.
I figured it might be still in warranty.

Thanks
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Old 02-15-2004, 02:13 PM   #323
Joker 13
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Does anyone know if aftermarket fuel rails solve the problem as well? I ask since I have a set of Perrin rails on the way.
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Old 02-15-2004, 02:44 PM   #324
tjthorson
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Hmmm. I have an 04 with 3500 miles on it and have noticed this fuel smell on startup (I cannot smell it if the recirc is on, only when fresh air is on) and it doesnt do it all the time. Usually in the cold on a hot restart.

I had also thought by now the turbo would have been fully broken in. The boost seems to wander around under full throttle in any gear. Like from 8 lbs to 12 and back down again. Kinda random. Its more steady if I roll on the throttle slow.

Far cry from the steady 20 lbs boost from my Turbo Buick days.

Still a fun little car.

I attributed the gas smell to the silencerectomy as that is the only change I made. Besides a drop in green filter....

Wonder if I should just tighten the clamps on the fuel line under intake and call it a day, or try to get it into the dealer...
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Old 02-18-2004, 03:37 AM   #325
blukestrel
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just to add to the list- I've gotten the fuel leak smell twice under cold temps. I'm at approx. 40k miles, so anticipate a fight with my prick dealer.

Thanks to the smart folks who tracked down the cause though- at least with the tech bulletin from Subaru, they don't have much to argue with me about, except the damn short warranty.

Sorry, I'm a potty mouth.
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