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Old 06-13-2013, 10:16 AM   #1
yomny
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Join Date: Sep 2012
Default Japtrix/PROs

I was getting a pro tune at this shop and although the tuner did show me the airfuel mixture to be within safe parameters, the car went boom as i was leaving the shop, piston number four was cracked. I didn't blame them at the moment which is debatable as to wether i should have done so. They gave me a good price on replacing pistons along with arp head studs and a complete engine gasket set. They charged me a good 18 hours or so to go in a change the pistons.

i realized after a couple of weeks after the rebuild that my car was leaking oil. I take it back to Japtrix/PROs and well after their routine check they tell me its the oil pump. The good(sarcastically) news is that they tell me it has nothing to do with their rebuild. I'm no mechanic and i really dont know if to replace the pistons alone in a engine you need to do anything with the oil pump. Saying they saw it leaking and considering they charged me for a complete engine gasket set, wouldn't it be in good faith, or morally correct to at least ask me if i wanted for them to fix it, or just go ahead and use all the gaskets i payed for instead of keeping them. I'm not bashing anyone and this shop did help me when my piston cracked but at this point i don't know who's to blame, after all the piston did crack right after they finished tuning it.

I'm i a terrible situation right now because i can't pay them 300 dollars to seal the pump again and i cant take it to the dealer because of obvious(mods/engine rebuild) reasons. I would just like to hear you guy's take on this little situation.
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Old 06-13-2013, 10:54 AM   #2
themaus
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Mods, mileage on engine?
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Old 06-13-2013, 11:37 AM   #3
yomny
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The car has an intake and a down pipe along with a tune and 5k miles. Regardless of this information in my opinion i think if you see something wrong with a car at least advise the costumer. If you order a complete gasket set, then use it, seems like good insurance and peace of mind. I think once the engine is out is a hell of a lot easier than now once its in for me or anyone reseal the oil pump.
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Old 06-13-2013, 12:01 PM   #4
themaus
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In all honesty Japtrix/Pros sucks and there are no good local tuners in my experience in this area (South Florida).
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Old 06-13-2013, 12:06 PM   #5
alva8193
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Location: Palm Beach!
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etune or wait for stimikey to come down if youre in South Florida, no good subie shops or tuners around
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Old 06-13-2013, 12:08 PM   #6
Digitalwave
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Subaru probably would have warrantied your engine with only an intake and downpipe.

Are you saying the shop charged you for a full gasket set and then didn't use it, and kept it for themselves?
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Old 06-13-2013, 02:22 PM   #7
jockeygolfs
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Chapter/Region: South East
Location: Lake Worth, Florida
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White

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Subaru replaced my engine after spinning a bearing. I had a bigger turbo, injectors, fuel pump, complete exhaust, headers, intake, etc, etc. I took it to Schumacher on Okeechobee Blvd. My car is a 2011 STI and I had about 20k miles.
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Old 06-14-2013, 09:49 AM   #8
David2.0Treadstone
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Quote:
Originally Posted by themaus View Post
In all honesty Japtrix/Pros sucks and there are no good local tuners in my experience in this area (South Florida).
I've heard good things about RaceLab, Redline Motorsports (Pompano), and a few others. There are good tuners in South Florida, it's just hard to figure out the ones that understand ignition timing, fuel trim, and other tuning factors. Some tuners are people that think they can tune, and might have played around with the AEM software and done research on the Internet, but the best tuners are the ones that went to school for Mechanical Engineering and actually know what they're doing.
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Old 06-14-2013, 09:53 AM   #9
Digitalwave
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Quote:
Originally Posted by David2.0Treadstone View Post
I've heard good things about RaceLab, Redline Motorsports (Pompano), and a few others. There are good tuners in South Florida, it's just hard to figure out the ones that understand ignition timing, fuel trim, and other tuning factors. Some tuners are people that think they can tune, and might have played around with the AEM software and done research on the Internet, but the best tuners are the ones that went to school for Mechanical Engineering and actually know what they're doing.
Undoubtedly there are good tuners in south Florida, but not really for Subarus specifically.
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Old 07-30-2013, 01:12 PM   #10
GulfCoastMotorworks
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Location: Bonita Springs, FL
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6266 Built Bugeye
GulfCoastMotorWorks.com

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^I'd disagree I just moved to south Florida and I primarily tune Subarus.

Have to watch for the guys moving to new shops!


/Drunkmann Tuning
__________________
[COLOR="Blue"][B][FONT="Arial Black"]Contact us for all your Subaru's Service, Engine Builds, Performance Parts, and EFI Tuning needs.
[/FONT][/B][/COLOR]
[B][COLOR="DarkOrange"](239) 405-7253 (ask for the Speed Shop)
28701 Trails Edge Blvd.
Bonita Springs, FL 34134[/COLOR][/B]


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Last edited by GulfCoastMotorworks; 07-30-2013 at 01:27 PM.
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Old 07-30-2013, 01:17 PM   #11
codesoccer
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Chapter/Region: South East
Location: South Florida
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2002 MBP Bugeye
Flip Flop Tuned on corn

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Japtrix is horrible!!! I've seen several blown motors from them. I logged a friends car when he came back from getting tuned. It was pulling 4 degrees of timing everywhere!

Stay away from them! They're are useless and don't know how to tune subarus.
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Old 07-30-2013, 01:19 PM   #12
Digitalwave
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Quote:
Originally Posted by GulfCoastMotorworks View Post
^I'd disagree I just moved to south Florida and I primarily tune Subarus.

Have to watch for the new guys moving shops!


/Drunkmann Tuning
Drunkman eh? Exactly who I'd like tuning my motors.
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Old 10-20-2018, 09:57 PM   #13
Tom_wrx_17
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So is Drunkmann tuning not a reliable Protuner? Has anyone anyone heard bad things about his tunes?
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