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08-29-2003, 01:42 PM | #1 |
Scooby Specialist
Member#: 7844
Join Date: Jun 2001
Location: NE-WI
Vehicle:05 STI 425 WHP E85 CGM |
Mastro Subaru, Tampa FL
just got my car back last night after having it in with mastro for service. all of my concerns were addressed and resolved and i am very satisfied. everyone over there in the service dept was awesome and i really appreciate their efforts. their transmission guy gill is top notch. also john and pete were great and never dodged my phone calls or got mad when i asked dumb questions. it seems like i got a lemon tranny and on top of it had some serious problems with the local dealership that worked on it. i had basically given up on ever getting it working right. i had called their parts dept for a price one day and bill and i started talking about it and he asked me to bring it out and let them look at it. they found the previous repairs had been done improperly and had caused additional damage. gill did a great job on the tranny and also fixed my ac while he was at it. this is the first time i have been 100% satisfied with my tranny since i bought the car. thanks guys!
i don't want to sound like an advertisement but if you have had any problems with your car and havent been satisfied at other dealerships i strongly suggest you give mastro a shot. it sucks because its a 2 hour drive for me to get out there but i wont ever take my car anywhere else again.
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08-29-2003, 02:28 PM | #2 |
Scooby Specialist
Member#: 3461
Join Date: Jan 2001
Chapter/Region:
South East
Location: orlando, fl, USA
Vehicle:1998 BMW M3 Coupe Estoril Bleau |
I'll vouch for weitek's comments too.
200% Satisfied Mastro Customer here! |
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