Welcome to the North American Subaru Impreza Owners Club Tuesday March 19, 2024
Home Forums Images WikiNASIOC Products Store Modifications Upgrade Garage
NASIOC
Go Back   NASIOC > NASIOC General > Newbies & FAQs

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.







* As an Amazon Associate I earn from qualifying purchases. 
* Registered users of the site do not see these ads. 
Reply
 
Thread Tools Display Modes
Old 12-01-2012, 11:24 AM   #76
stratodyne
Scooby Newbie
 
Member#: 316003
Join Date: Apr 2012
Location: Phoenix, AZ
Vehicle:
2013 BRZ 6M/T
Red

Default

I contacted them on Monday (Nov 26th), and was assured that somebody would get back to me within 24 hours (which didn't happen). My grandfather also contacted them on Wednesday (Nov 28th), where he spoke with a man named William Henderson, who assured him somebody was investigating this.

I'm going to call them again this morning and lay everything out...again
* Registered users of the site do not see these ads.
stratodyne is offline   Reply With Quote
Sponsored Links
* Registered users of the site do not see these ads.
Old 12-01-2012, 11:27 AM   #77
swpshgnwgn
Scooby Specialist
 
Member#: 150494
Join Date: Jun 2007
Chapter/Region: South East
Location: Charleston
Vehicle:
20 Genesis G70 3.3

Default

^That's a little ridiculous. I'd get on their ass about it. They told you 24 hours and it's been almost a week.
swpshgnwgn is offline   Reply With Quote
Old 12-01-2012, 11:56 AM   #78
stratodyne
Scooby Newbie
 
Member#: 316003
Join Date: Apr 2012
Location: Phoenix, AZ
Vehicle:
2013 BRZ 6M/T
Red

Default

Just got off the phone with Subaru of America. The rep I spoke to mentioned that the senior member I mentioned in some prior posts (William H), is responsible for handling this issue, but he's been out of office, and wont get back until Monday.

I did have the rep I spoke to update my information with the things I've told him, as well send an urgent email to William. He also put me through to William's direct line, where I was able to leave a message. I was assured my call would be returned on Monday.

I'm not going to pick up the car until I've heard back from SoA. I just don't feel safe driving it anymore
stratodyne is offline   Reply With Quote
Old 12-01-2012, 12:04 PM   #79
Shohin
Scooby Specialist
 
Member#: 170188
Join Date: Jan 2008
Location: Las Vegas
Vehicle:
2016 STI Limited
DGM

Default

Quote:
Originally Posted by stratodyne View Post
. . . He brought up the issue of Subaru repurchasing the car, and mentioned that they need to install the parts before any additional action can take place on their end. He also mentioned they will actually perform a Test Drive, unlike when I picked up the car.
You absolutely need to get this in writing. Specifically the part about them NOT performing a test drive subsequent to the previous service.

And I would not touch that car until you have something in writing from SoA about their decision.
Shohin is offline   Reply With Quote
Old 12-01-2012, 12:53 PM   #80
aeoporta
Scooby Specialist
 
Member#: 334126
Join Date: Oct 2012
Chapter/Region: Tri-State
Location: New York
Vehicle:
2016 2.5i Premium MT
Dark Gray Mettallic

Default

+1 agreed, verbal exchanges don't mean crap unless you are recording the conversation.
You need to protect yourself just in case.
aeoporta is offline   Reply With Quote
Old 12-01-2012, 02:02 PM   #81
Shohin
Scooby Specialist
 
Member#: 170188
Join Date: Jan 2008
Location: Las Vegas
Vehicle:
2016 STI Limited
DGM

Default

Quote:
Originally Posted by aeoporta View Post
+1 agreed, verbal exchanges don't mean crap unless you are recording the conversation.
You need to protect yourself just in case.
Not suggesting this is what was implied, but do NOT record anyone without their permission. Most people probably know this, but who knows . .
Shohin is offline   Reply With Quote
Old 12-01-2012, 02:04 PM   #82
sc00by4life
Scooby Guru
 
Member#: 97135
Join Date: Sep 2005
Chapter/Region: NWIC
Default

Quote:
Originally Posted by Shohin View Post

Not suggesting this is what was implied, but do NOT record anyone without their permission. Most people probably know this, but who knows . .
This. It is illegal to record a conversation without their knowledge.
sc00by4life is offline   Reply With Quote
Old 12-01-2012, 02:13 PM   #83
J-hop
Scooby Newbie
 
Member#: 318428
Join Date: Apr 2012
Default

Not sure what the laws are like in the states but in Canada there is a "loophole" in that only one person in the conversation needs to have knowledge and consent of the recording.

Ie: I can record any conversation I have with another person however if my spouse was talking to someone and without either of their knowledge I picked up the phone in the spare room and recorded the conversation then I could be charged.

Check you local laws.
J-hop is offline   Reply With Quote
Old 12-01-2012, 02:24 PM   #84
sc00by4life
Scooby Guru
 
Member#: 97135
Join Date: Sep 2005
Chapter/Region: NWIC
Default

Quote:
Originally Posted by J-hop View Post
Not sure what the laws are like in the states but in Canada there is a "loophole" in that only one person in the conversation needs to have knowledge and consent of the recording.

Ie: I can record any conversation I have with another person however if my spouse was talking to someone and without either of their knowledge I picked up the phone in the spare room and recorded the conversation then I could be charged.

Check you local laws.
Your second sentence contradicts the first.

That is not even close to how it works in the states, where we have laws that protect privacy. It's federally illegal in the us to record a conversation without someones knowledge. Doesn't matter where you live.

Technically, in the US you don't have to get consent but you do need to state/inform them that they are being recorded - whether they decide to keep talking is up to them and is considered "knowledge" of the recording.

When it comes to law, thins need to be very cut and dry.
sc00by4life is offline   Reply With Quote
Old 12-01-2012, 02:34 PM   #85
J-hop
Scooby Newbie
 
Member#: 318428
Join Date: Apr 2012
Default

Explain to me how my second sentence contradicts the first. In the first I am a participant in the conversation and have knowledge of the recording and therefore it is legal. In the second sentence I am NOT a participant in the coversation and neither participant has the knowledge that I am recording the conversation and therefore it is illegal. Please explain to me how that contradicts itself.

According to this some state laws are in alignment with Canadian law which is why I stated to check your local law:
http://en.m.wikipedia.org/wiki/Telep...laws#section_9

edited for additional examples (non wiki):
http://www.fas.org/sgp/crs/misc/R41733.pdf
http://www.8x8.com/termsandcondition...rdinglaws.aspx
http://www.law.cornell.edu/uscode/text/18/2511
Federal law 18 U.S.C. 119, Sec. 2511(2)(d)

check local law

Last edited by J-hop; 12-01-2012 at 05:46 PM.
J-hop is offline   Reply With Quote
Old 12-01-2012, 02:55 PM   #86
tunertype
Scooby Newbie
 
Member#: 335033
Join Date: Oct 2012
Chapter/Region: NESIC
Location: Holyoke, MA
Vehicle:
2009 wrx
Dark Gray Metallic

Default

If it did do damage to the rest of your drivetrain it will probably wear out and break within the warranty period. You can also trade the car in before the drivetrain warranty is up(60k) and avoid any issues.


If the car drives fine it's probably not going to be an issue. They probably forgot to put oil in the tranny after servicing it and that's why it exploded. If you had never gotten it serviced it probably would have been fine with the noise for the life of the car. The rear axle breaking means there was a considerable load on the rear diff, so this could be the next part to go.

About legal action. I would contact a lawyer first before even saying anything to the dealer or Subaru to see if it would even be worth it to pursue. Then like others said don't say anything to the dealership or Subaru until you are ready to sue, because threatening usually makes people try their best to not give in unless you really have the upper hand and they are absolutely powerless(ie the judge said so). Most lemon laws state the seller has to fix the problem or refund and take the car back and it's usually up to the seller which they want to do legally speaking.
tunertype is offline   Reply With Quote
Old 12-01-2012, 03:09 PM   #87
Davenow
Scooby Guru
 
Member#: 23676
Join Date: Aug 2002
Chapter/Region: NESIC
Location: de_dust and Orgrimar
Vehicle:
.

Default

Quote:
Originally Posted by J-hop View Post
Explain to me how my second sentence contradicts the first. In the first I am a participant in the conversation and have knowledge of the recording and therefore it is legal. In the second sentence I am NOT a participant in the coversation and neither participant has the knowledge that I am recording the conversation and therefore it is illegal. Please explain to me how that contradicts itself.

According to this some state laws are in alignment with Canadian law which is why I stated to check your local law:
http://en.m.wikipedia.org/wiki/Telep...laws#section_9
Bottom line is federal law trumps state. Phone conversations BOTH parties must be aware that the recording is being done, or you face (and this HAS already happened several times) jail time for violating federal wire-tapping laws.


You looking things up on the internet and arguing what you understand to be the case, are completely irrelevant, the legal precedent was already set in multiple cases. How it works in Canada means absolutely nothing, OP isn't in Canada. If he records the conversation and they don't know it, he can and likely would, go to jail.
Davenow is offline   Reply With Quote
Old 12-01-2012, 03:37 PM   #88
J-hop
Scooby Newbie
 
Member#: 318428
Join Date: Apr 2012
Default

you are probably correct but the only federal law I am seeing is one party consent/notification with 2 party (all party) consent/notification only being legislated at the state level (and only in particular states). The federal law in what i've read only appears to protect against 3rd party recording. Again just basing off what i've read (not basing it off what I feel should be the law which I find is what a ton of people do...)

Last edited by J-hop; 12-01-2012 at 04:03 PM.
J-hop is offline   Reply With Quote
Old 12-01-2012, 04:44 PM   #89
sc00by4life
Scooby Guru
 
Member#: 97135
Join Date: Sep 2005
Chapter/Region: NWIC
Default

Quote:
Originally Posted by J-hop View Post
Explain to me how my second sentence contradicts the first. In the first I am a participant in the conversation and have knowledge of the recording and therefore it is legal. In the second sentence I am NOT a participant in the coversation and neither participant has the knowledge that I am recording the conversation and therefore it is illegal. Please explain to me how that contradicts itself.

According to this some state laws are in alignment with Canadian law which is why I stated to check your local law:
http://en.m.wikipedia.org/wiki/Telep...laws#section_9
Wikipedia? The got to be kidding me. Never use Wikipedia as a source of information, especially when it comes to law.

As Dave mentioned, federal law supersedes state law. This is basic law 101.

And in your "loophole" example, I can almost 100% guarantee that the person doing the recording doesn't qualify as being the singular party with knowledge and consent to recording a conversation. That essentially means there is nth img protecting Canadian citizens privacy in phone conversations.

Either way, OP doesn't live in Canada, which makes what you say even ore redundant. Stop posting.
sc00by4life is offline   Reply With Quote
Old 12-03-2012, 04:56 PM   #90
stratodyne
Scooby Newbie
 
Member#: 316003
Join Date: Apr 2012
Location: Phoenix, AZ
Vehicle:
2013 BRZ 6M/T
Red

Default

Another huge update:

I received my phone call from the Subaru of America investigator today. Subaru declined to repurchase my car, but I was given a choice of two options:

1.) Keep my current WRX, and receive the Subaru Gold Plus 7 Year / 100K bumper-to-bumper warranty, with zero deductible, for free

2.) Trade in my current WRX for the purchase of a new Subaru, and receive a 2500 dollar cash incentive.

I was given until March 31st of 2013 to choose an option.

I also just got home from picking up my current WRX. It seems to be driving fine at the moment, but I was a bit tense on the ride home because of the whole incident with the transmission failure.

Of the two options, I've decided I will be pursuing the cash incentive option, as there's no shaking the feeling that my current car has some bugs in the system that will eventually rear their ugly heads. I test drove a new BR-Z, and I really enjoyed the car, and am considering that as the replacement for my WRX.

I really loved my WRX. It was a fun car to drive, and I felt safe driving it until now. I wouldn't mind owning another WRX either, but I have a feeling there will be that constant thought in the back of my head about the transmission failing on the last one.

I'm going to need to pull the trigger on this decision this week, but I am completely torn with which vehicle I will purchase. If I get the BR-Z, I'll miss the grip and straight-line speed, and I'll have to sell my exhaust and boost gauge. If I get the WRX, I'll regret not getting the two door coupe I've always had my eye on. Before buying a WRX, I was considering a 370Z, Genesis Coupe, or an MX-5, and my heart has always been in the small, two-door coupes.

It does feel nice knowing I can relax a little, now that I've been given some options to pursue here.

Another note: The manager at the dealership offered me an additional 500 dollars off if I pickup the BR-Z, so I would get 3K off of the car in total, which should be enough to make sure I'm not upside-down on my auto loan for the WRX

Last edited by stratodyne; 12-03-2012 at 05:01 PM.
stratodyne is offline   Reply With Quote
Old 12-03-2012, 05:08 PM   #91
BigRob74
Scooby Specialist
 
Member#: 305107
Join Date: Dec 2011
Chapter/Region: Tri-State
Location: Long Island, NY
Vehicle:
2016 GT 5.OHH
DIB

Default

i would get a 2013 wrx. i think you just got a friday built car. my 2012 has been awesome with zero issues. i dont think you will be happy with a brz, its sooo much slower than the wrx
BigRob74 is offline   Reply With Quote
Old 12-03-2012, 05:26 PM   #92
drewvdw
Scooby Guru
 
Member#: 255776
Join Date: Aug 2010
Chapter/Region: MWSOC
Location: Laramie, WY
Vehicle:
2010 LR WRX
MPS powered.

Default

Oooohh...That's a tough choice...If they had the BRZ STi out already, I think it would be a pretty simple decision though.
drewvdw is offline   Reply With Quote
Old 12-03-2012, 09:28 PM   #93
k mier
Scooby Specialist
 
Member#: 98000
Join Date: Oct 2005
Location: MO
Vehicle:
05 sti e85@420hp

Default

You've had some bad luck with that thing. tunertype mentioned it and makes one wonder, what if they really did forget to put fluid back in the tranny???

Anyhow, it IS perfectly legal to record a conversation in 38 of the United States without both parties knowledge.
http://wiki.answers.com/Q/Is_it_lega...ns_in_Missouri
k mier is offline   Reply With Quote
Old 12-21-2012, 07:33 PM   #94
BigRob74
Scooby Specialist
 
Member#: 305107
Join Date: Dec 2011
Chapter/Region: Tri-State
Location: Long Island, NY
Vehicle:
2016 GT 5.OHH
DIB

Default

any updates? car running ok? plan on keeping it?
BigRob74 is offline   Reply With Quote
Old 12-21-2012, 08:18 PM   #95
stratodyne
Scooby Newbie
 
Member#: 316003
Join Date: Apr 2012
Location: Phoenix, AZ
Vehicle:
2013 BRZ 6M/T
Red

Default

Yes, finally, the last update!

Two weeks ago, I took Subaru of America up on their offer for a 2500 dollar cash incentive if I traded my WRX in. The cash incentive amount was the cash value equivalent of the 7Yr / 100K warranty they were offering me.

I picked up a new BRZ when I traded in my WRX, and just yesterday I received my cash incentive check, which means this whole ordeal is finally done! It's taken quite a long time to see this thing through to the end, but it's all over now.

If any other Subaru owners experience similar catastrophes with their transmission / differential (I certainly hope not!), I hope that they will find this thread useful in some manner.

I thank everyone that responded and / or PM'd me about this. I appreciate all of the support, and having a community to help get me through this made everything a bit easier.

Thanks again everyone!

Quote:
Originally Posted by BigRob74 View Post
any updates? car running ok? plan on keeping it?
stratodyne is offline   Reply With Quote
Old 12-21-2012, 09:38 PM   #96
k mier
Scooby Specialist
 
Member#: 98000
Join Date: Oct 2005
Location: MO
Vehicle:
05 sti e85@420hp

Default

double post

Last edited by k mier; 12-21-2012 at 09:44 PM.
k mier is offline   Reply With Quote
Old 12-21-2012, 09:43 PM   #97
k mier
Scooby Specialist
 
Member#: 98000
Join Date: Oct 2005
Location: MO
Vehicle:
05 sti e85@420hp

Default

It's good this issue is resolved and you are satisfied with the outcome, in the end that is all that counts.... if it would have been me, they wouldn't have gotten off that easy.

I understand that any auto manufacturer has an issue from time to time, but the manner in which Subaru has chosen to deal with this and other issues posted on this forum may likely steer me clear of buying Subaru again.
k mier is offline   Reply With Quote
Old 12-22-2012, 08:18 AM   #98
BigRob74
Scooby Specialist
 
Member#: 305107
Join Date: Dec 2011
Chapter/Region: Tri-State
Location: Long Island, NY
Vehicle:
2016 GT 5.OHH
DIB

Default

so how are you liking the brz compared to the wrx, besides the lack of power?
BigRob74 is offline   Reply With Quote
Old 12-23-2012, 11:39 AM   #99
stratodyne
Scooby Newbie
 
Member#: 316003
Join Date: Apr 2012
Location: Phoenix, AZ
Vehicle:
2013 BRZ 6M/T
Red

Default

Haha besides the lack of power, the car handles like a dream. It feels a lot more involved to drive. The engine sounds fantastic when revved high, and I can't wait until my catback exhaust from Perrin arrives

Quote:
Originally Posted by BigRob74 View Post
so how are you liking the brz compared to the wrx, besides the lack of power?
stratodyne is offline   Reply With Quote
Old 12-23-2012, 11:53 AM   #100
ResidentR
Scooby Specialist
 
Member#: 281656
Join Date: May 2011
Chapter/Region: MAIC
Location: Centreville, VA
Vehicle:
2011 DGM WRX
5dr limited

Default

I'm glad to hear that things worked out and you were able to get into a different vehicle. Have fun with the BRZ!
ResidentR is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

All times are GMT -4. The time now is 01:53 AM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2024 Axivo Inc.
Copyright ©1999 - 2019, North American Subaru Impreza Owners Club, Inc.

As an Amazon Associate I earn from qualifying purchases.

When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission
Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.