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12-01-2012, 11:24 AM | #76 |
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I contacted them on Monday (Nov 26th), and was assured that somebody would get back to me within 24 hours (which didn't happen). My grandfather also contacted them on Wednesday (Nov 28th), where he spoke with a man named William Henderson, who assured him somebody was investigating this.
I'm going to call them again this morning and lay everything out...again
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12-01-2012, 11:27 AM | #77 |
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^That's a little ridiculous. I'd get on their ass about it. They told you 24 hours and it's been almost a week.
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12-01-2012, 11:56 AM | #78 |
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Just got off the phone with Subaru of America. The rep I spoke to mentioned that the senior member I mentioned in some prior posts (William H), is responsible for handling this issue, but he's been out of office, and wont get back until Monday.
I did have the rep I spoke to update my information with the things I've told him, as well send an urgent email to William. He also put me through to William's direct line, where I was able to leave a message. I was assured my call would be returned on Monday. I'm not going to pick up the car until I've heard back from SoA. I just don't feel safe driving it anymore |
12-01-2012, 12:04 PM | #79 | |
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Quote:
And I would not touch that car until you have something in writing from SoA about their decision. |
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12-01-2012, 12:53 PM | #80 |
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+1 agreed, verbal exchanges don't mean crap unless you are recording the conversation.
You need to protect yourself just in case. |
12-01-2012, 02:02 PM | #81 |
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Not suggesting this is what was implied, but do NOT record anyone without their permission. Most people probably know this, but who knows . .
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12-01-2012, 02:04 PM | #82 |
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12-01-2012, 02:13 PM | #83 |
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Not sure what the laws are like in the states but in Canada there is a "loophole" in that only one person in the conversation needs to have knowledge and consent of the recording.
Ie: I can record any conversation I have with another person however if my spouse was talking to someone and without either of their knowledge I picked up the phone in the spare room and recorded the conversation then I could be charged. Check you local laws. |
12-01-2012, 02:24 PM | #84 | |
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That is not even close to how it works in the states, where we have laws that protect privacy. It's federally illegal in the us to record a conversation without someones knowledge. Doesn't matter where you live. Technically, in the US you don't have to get consent but you do need to state/inform them that they are being recorded - whether they decide to keep talking is up to them and is considered "knowledge" of the recording. When it comes to law, thins need to be very cut and dry. |
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12-01-2012, 02:34 PM | #85 |
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Explain to me how my second sentence contradicts the first. In the first I am a participant in the conversation and have knowledge of the recording and therefore it is legal. In the second sentence I am NOT a participant in the coversation and neither participant has the knowledge that I am recording the conversation and therefore it is illegal. Please explain to me how that contradicts itself.
According to this some state laws are in alignment with Canadian law which is why I stated to check your local law: http://en.m.wikipedia.org/wiki/Telep...laws#section_9 edited for additional examples (non wiki): http://www.fas.org/sgp/crs/misc/R41733.pdf http://www.8x8.com/termsandcondition...rdinglaws.aspx http://www.law.cornell.edu/uscode/text/18/2511 Federal law 18 U.S.C. 119, Sec. 2511(2)(d) check local law Last edited by J-hop; 12-01-2012 at 05:46 PM. |
12-01-2012, 02:55 PM | #86 |
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If it did do damage to the rest of your drivetrain it will probably wear out and break within the warranty period. You can also trade the car in before the drivetrain warranty is up(60k) and avoid any issues.
If the car drives fine it's probably not going to be an issue. They probably forgot to put oil in the tranny after servicing it and that's why it exploded. If you had never gotten it serviced it probably would have been fine with the noise for the life of the car. The rear axle breaking means there was a considerable load on the rear diff, so this could be the next part to go. About legal action. I would contact a lawyer first before even saying anything to the dealer or Subaru to see if it would even be worth it to pursue. Then like others said don't say anything to the dealership or Subaru until you are ready to sue, because threatening usually makes people try their best to not give in unless you really have the upper hand and they are absolutely powerless(ie the judge said so). Most lemon laws state the seller has to fix the problem or refund and take the car back and it's usually up to the seller which they want to do legally speaking. |
12-01-2012, 03:09 PM | #87 | |
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You looking things up on the internet and arguing what you understand to be the case, are completely irrelevant, the legal precedent was already set in multiple cases. How it works in Canada means absolutely nothing, OP isn't in Canada. If he records the conversation and they don't know it, he can and likely would, go to jail. |
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12-01-2012, 03:37 PM | #88 |
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you are probably correct but the only federal law I am seeing is one party consent/notification with 2 party (all party) consent/notification only being legislated at the state level (and only in particular states). The federal law in what i've read only appears to protect against 3rd party recording. Again just basing off what i've read (not basing it off what I feel should be the law which I find is what a ton of people do...)
Last edited by J-hop; 12-01-2012 at 04:03 PM. |
12-01-2012, 04:44 PM | #89 | |
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As Dave mentioned, federal law supersedes state law. This is basic law 101. And in your "loophole" example, I can almost 100% guarantee that the person doing the recording doesn't qualify as being the singular party with knowledge and consent to recording a conversation. That essentially means there is nth img protecting Canadian citizens privacy in phone conversations. Either way, OP doesn't live in Canada, which makes what you say even ore redundant. Stop posting. |
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12-03-2012, 04:56 PM | #90 |
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Another huge update:
I received my phone call from the Subaru of America investigator today. Subaru declined to repurchase my car, but I was given a choice of two options: 1.) Keep my current WRX, and receive the Subaru Gold Plus 7 Year / 100K bumper-to-bumper warranty, with zero deductible, for free 2.) Trade in my current WRX for the purchase of a new Subaru, and receive a 2500 dollar cash incentive. I was given until March 31st of 2013 to choose an option. I also just got home from picking up my current WRX. It seems to be driving fine at the moment, but I was a bit tense on the ride home because of the whole incident with the transmission failure. Of the two options, I've decided I will be pursuing the cash incentive option, as there's no shaking the feeling that my current car has some bugs in the system that will eventually rear their ugly heads. I test drove a new BR-Z, and I really enjoyed the car, and am considering that as the replacement for my WRX. I really loved my WRX. It was a fun car to drive, and I felt safe driving it until now. I wouldn't mind owning another WRX either, but I have a feeling there will be that constant thought in the back of my head about the transmission failing on the last one. I'm going to need to pull the trigger on this decision this week, but I am completely torn with which vehicle I will purchase. If I get the BR-Z, I'll miss the grip and straight-line speed, and I'll have to sell my exhaust and boost gauge. If I get the WRX, I'll regret not getting the two door coupe I've always had my eye on. Before buying a WRX, I was considering a 370Z, Genesis Coupe, or an MX-5, and my heart has always been in the small, two-door coupes. It does feel nice knowing I can relax a little, now that I've been given some options to pursue here. Another note: The manager at the dealership offered me an additional 500 dollars off if I pickup the BR-Z, so I would get 3K off of the car in total, which should be enough to make sure I'm not upside-down on my auto loan for the WRX Last edited by stratodyne; 12-03-2012 at 05:01 PM. |
12-03-2012, 05:08 PM | #91 |
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i would get a 2013 wrx. i think you just got a friday built car. my 2012 has been awesome with zero issues. i dont think you will be happy with a brz, its sooo much slower than the wrx
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12-03-2012, 05:26 PM | #92 |
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Oooohh...That's a tough choice...If they had the BRZ STi out already, I think it would be a pretty simple decision though.
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12-03-2012, 09:28 PM | #93 |
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You've had some bad luck with that thing. tunertype mentioned it and makes one wonder, what if they really did forget to put fluid back in the tranny???
Anyhow, it IS perfectly legal to record a conversation in 38 of the United States without both parties knowledge. http://wiki.answers.com/Q/Is_it_lega...ns_in_Missouri |
12-21-2012, 07:33 PM | #94 |
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any updates? car running ok? plan on keeping it?
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12-21-2012, 08:18 PM | #95 |
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Yes, finally, the last update!
Two weeks ago, I took Subaru of America up on their offer for a 2500 dollar cash incentive if I traded my WRX in. The cash incentive amount was the cash value equivalent of the 7Yr / 100K warranty they were offering me. I picked up a new BRZ when I traded in my WRX, and just yesterday I received my cash incentive check, which means this whole ordeal is finally done! It's taken quite a long time to see this thing through to the end, but it's all over now. If any other Subaru owners experience similar catastrophes with their transmission / differential (I certainly hope not!), I hope that they will find this thread useful in some manner. I thank everyone that responded and / or PM'd me about this. I appreciate all of the support, and having a community to help get me through this made everything a bit easier. Thanks again everyone! |
12-21-2012, 09:38 PM | #96 |
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double post
Last edited by k mier; 12-21-2012 at 09:44 PM. |
12-21-2012, 09:43 PM | #97 |
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It's good this issue is resolved and you are satisfied with the outcome, in the end that is all that counts.... if it would have been me, they wouldn't have gotten off that easy.
I understand that any auto manufacturer has an issue from time to time, but the manner in which Subaru has chosen to deal with this and other issues posted on this forum may likely steer me clear of buying Subaru again. |
12-22-2012, 08:18 AM | #98 |
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so how are you liking the brz compared to the wrx, besides the lack of power?
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12-23-2012, 11:39 AM | #99 |
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Haha besides the lack of power, the car handles like a dream. It feels a lot more involved to drive. The engine sounds fantastic when revved high, and I can't wait until my catback exhaust from Perrin arrives
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12-23-2012, 11:53 AM | #100 |
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I'm glad to hear that things worked out and you were able to get into a different vehicle. Have fun with the BRZ!
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