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Old 05-30-2012, 07:43 PM   #1
raptorchris
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Default 2012 Impreza CVT engine braking tsb

I'm looking for a copy of this tsb. After reading about the engine braking tsb here on the forum, I stopped by my dealer to schedule the update for my car. I notices the problem since I picked it up, but just figured that although annoying, it was normal. My car was built 12/11, so according to what I have seen here, there is a fix. I told the dealer the situation, and he had no idea what I was talking about. He went out back and talked to a tech. I saw them looking something up, but when he came back, they still had no idea what I was talking about. He suggested I check back in a few weeks to see if something new comes out.
I came home and checked the link that was posted for the tech info site. It didn't bring me to the tsb's, but instead a login page to either login or subscribe for what I felt was a lot of $. Is there any way I can get this tsb so I can show my dealer hoe to fixy car? Perhaps another link or email it to me. Amy help would be appreciated. Thanks
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Old 05-30-2012, 08:45 PM   #2
IMPREZA 2012
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There's nothing to do here in Canada, i already send a e-mail to Subaru Canada for the engine breaking and they told me that the CVT can not be re-programmable. So sad for that, why they have to slow down. The Impreza gonna be more efficient.
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Old 05-30-2012, 08:54 PM   #3
tomwi53092
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Quote:
Originally Posted by raptorchris View Post
I'm looking for a copy of this tsb. After reading about the engine braking tsb here on the forum, I stopped by my dealer to schedule the update for my car. I notices the problem since I picked it up, but just figured that although annoying, it was normal. My car was built 12/11, so according to what I have seen here, there is a fix. I told the dealer the situation, and he had no idea what I was talking about. He went out back and talked to a tech. I saw them looking something up, but when he came back, they still had no idea what I was talking about. He suggested I check back in a few weeks to see if something new comes out.
I came home and checked the link that was posted for the tech info site. It didn't bring me to the tsb's, but instead a login page to either login or subscribe for what I felt was a lot of $. Is there any way I can get this tsb so I can show my dealer hoe to fixy car? Perhaps another link or email it to me. Amy help would be appreciated. Thanks
So, how about printing out the page that lists the item code and title of the TSB's for the 2012 Impreza. Can't they look it up with that info?
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Old 05-30-2012, 09:33 PM   #4
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Service Bulletin # 11-113-12: TCM Reprogramming Files for Improved Drivability

Bulletin Description: This is to announce that TCM reprogramming files are now available to address a concern where, on light acceleration from a stop, the customer feels a sensation that the vehicle’s rate of acceleration is trailing off, requiring more throttle input to maintain a constant level of acceleration. Note: TCM reprogramming files were sent to all SDS users in the January 2012 SSMIII Update Version 1.31.45.7.

Service Bulletin # 11-115-12: ECM Reprogramming Files to Improve Drivability

Bulletin Description: This is to announce that ECM reprogramming files are now available to optimize engine drivability while cruising and during engine braking. Note: ECM reprogramming files were sent to all SDS users in the January 2012 SSMIII Update Version 1.31.45.7.
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Old 05-31-2012, 03:41 PM   #5
IMPREZA 2012
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Ohh wow can i have a copy of these TSB please
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Old 05-31-2012, 04:30 PM   #6
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Why is the Canadian Cvt any different from the us?
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Old 05-31-2012, 05:19 PM   #7
IMPREZA 2012
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It's not different, all the same thing. Maybe in Canada they don't want to make a recall for that.
I just miss some feature of the Impreza in Australia, Start/Stop push button and stop and go (the engine shut down at the red light)
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Old 06-01-2012, 10:46 PM   #8
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Quote:
Originally Posted by G-Omaha View Post
Service Bulletin # 11-113-12: TCM Reprogramming Files for Improved Drivability

Bulletin Description: This is to announce that TCM reprogramming files are now available to address a concern where, on light acceleration from a stop, the customer feels a sensation that the vehicle’s rate of acceleration is trailing off, requiring more throttle input to maintain a constant level of acceleration. Note: TCM reprogramming files were sent to all SDS users in the January 2012 SSMIII Update Version 1.31.45.7.
Thankyou for posting this TSB seems to cover our issue.

My wifes 2012 Impreza CVT Hatch is an early Jan 2012 build and suffers an annoying mild surging sensation from rest under light acceleration around our Suburb, so far our work around is to go into Manual mode to maintain revs above 2K until on a main road.
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Old 06-02-2012, 11:14 AM   #9
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Default Engine Braking

I too, find the engine braking annoying. As I've mentioned in another thread that our 2011 Outback CVT does not do any of the engine braking that the Impreza does. My route home from work goes through a 9 mile stretch of small rolling hills, speed 35-45 mph. The engine breaking kicks in upwards of 12 times.

I went to the dealer about a month ago with the TSB numbers in hand, they could not find anything in the computer and quite frankly seemed annoyed, but set up an appointment a week later. In the meantime I paid the $35 for the Subaru Technical website and printed out the TSBs. The TSBs clearly point out the VIN #s of the affected cars. My build date is Jan/12. The TSBs are for cars with VINs that were many thousands lower than than my number. So, I guess, built much earlier than January. The dealer went through the car anyway and determined that nothing was wrong. They asked me if the loaner they gave me (Impreza built in March) operated the same way as mine. It did. They verbally patted me on the head and sent me on the way. Just another crazy customer who challenged the infinite wisdom wisdom of the service diety's.

I have to say that overall I am very pleased with the car. This is just my "rattle in the dash" issue. Some on the forum find the engine breaking quite acceptable but, it doesn't suit my driving habits and terrain. Perhaps if SOA gets enough responses they might issue additional reprogramming.
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Old 06-02-2012, 03:43 PM   #10
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Click the up-shift paddle and it should "free-wheel". You don't need to change the shifter to manual to do this.
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Old 08-15-2012, 09:52 PM   #11
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A Big Thank you for the Service bulletins! I went to the dealer today for an oil change and asked them to do the TSB's - I get a funny look and was told it was "PROBABLY" already done. When I told him the car was built 11/2012 and handed him a copy of the TSB, FINALLY they agreed to check the car out - Bottom line - it DID need the two TSB's and were done with the oil change - Thank GOD for this forum!
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Old 08-16-2012, 12:36 PM   #12
dubiousmike
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anyone have the link to the VIN #'s affected?
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Old 08-16-2012, 01:52 PM   #13
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Quote:
Originally Posted by dubiousmike View Post
anyone have the link to the VIN #'s affected?
I was wondering that as well. My dealer says that my VIN need is covered by the ECM bulletin but not the TCM bulletin. I'd love to double check that because my build date is October 2011 and it seems that all the cars prior to January 2012 are affected.
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Old 08-16-2012, 02:41 PM   #14
Impreza1228
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Quote:
Originally Posted by Tjohns View Post
I too, find the engine braking annoying. As I've mentioned in another thread that our 2011 Outback CVT does not do any of the engine braking that the Impreza does. My route home from work goes through a 9 mile stretch of small rolling hills, speed 35-45 mph. The engine breaking kicks in upwards of 12 times.

I went to the dealer about a month ago with the TSB numbers in hand, they could not find anything in the computer and quite frankly seemed annoyed, but set up an appointment a week later. In the meantime I paid the $35 for the Subaru Technical website and printed out the TSBs. The TSBs clearly point out the VIN #s of the affected cars. My build date is Jan/12. The TSBs are for cars with VINs that were many thousands lower than than my number. So, I guess, built much earlier than January. The dealer went through the car anyway and determined that nothing was wrong. They asked me if the loaner they gave me (Impreza built in March) operated the same way as mine. It did. They verbally patted me on the head and sent me on the way. Just another crazy customer who challenged the infinite wisdom wisdom of the service diety's.

I have to say that overall I am very pleased with the car. This is just my "rattle in the dash" issue. Some on the forum find the engine breaking quite acceptable but, it doesn't suit my driving habits and terrain. Perhaps if SOA gets enough responses they might issue additional reprogramming.

Could you list those VIN numbers please?
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Old 08-17-2012, 02:49 AM   #15
SleepNMnky
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Quote:
Originally Posted by IveBeenRued

I was wondering that as well. My dealer says that my VIN need is covered by the ECM bulletin but not the TCM bulletin. I'd love to double check that because my build date is October 2011 and it seems that all the cars prior to January 2012 are affected.
I haven't seem the VINs but the dealers & SOA do know the range. The ECM was out in Sept 11 & the TCM was out in Nov/Dec 11. Very few cars needed both. Most with Oct & Nov build dates only needed one update on the TCM. My dealer just reflashed/updated both to be safe. I have a build date of Oct 11.
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Old 08-17-2012, 01:13 PM   #16
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When i want to cruise without engine braking i shift into neutral. Theres not an ounce of braking but is this bad for the cvt at all?
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Old 08-19-2012, 06:56 PM   #17
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So I would have to bring in my car for an oil change or servicing in order for my dealership to reflash/update both TCMs? Could I just call listing the two TSBs and requesting a update/reflash without getting any other servicing done? I do my own oil changes and I would rather not pay for them to service my car.
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Old 08-20-2012, 06:23 PM   #18
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You should be able to schedule the TSB without any other services being performed - IMHO..
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Old 08-20-2012, 07:20 PM   #19
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Quote:
Originally Posted by myrt1987
When i want to cruise without engine braking i shift into neutral. Theres not an ounce of braking but is this bad for the cvt at all?
It is not bad for it but it does use more gas.
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Old 08-21-2012, 03:35 AM   #20
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Originally Posted by G-Omaha View Post
You should be able to schedule the TSB without any other services being performed - IMHO..
If Subaru releases a TSB it shouldn't be limited to the US only right? Because I tried calling a dealership and talked to some girl at the service department and she didn't even know what a TSB was.
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Old 08-21-2012, 04:12 AM   #21
SleepNMnky
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Quote:
Originally Posted by pkL

If Subaru releases a TSB it shouldn't be limited to the US only right? Because I tried calling a dealership and talked to some girl at the service department and she didn't even know what a TSB was.
It should not apply to only US models. The counter girl/appointment girl at my dealership may not have known either. I actually emailed my service manager the TSB & he took it from there.
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Old 08-22-2012, 01:32 AM   #22
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Originally Posted by SleepNMnky View Post
It should not apply to only US models. The counter girl/appointment girl at my dealership may not have known either. I actually emailed my service manager the TSB & he took it from there.
Have you had prior contact with your service manager before this whole TSB ideal. I've yet to set foot back into the dealership once my car left the lot, I hope they won't be reluctant to service it for this TSB.
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Old 08-22-2012, 04:58 AM   #23
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Quote:
Originally Posted by pkL

Have you had prior contact with your service manager before this whole TSB ideal. I've yet to set foot back into the dealership once my car left the lot, I hope they won't be reluctant to service it for this TSB.
I had been in contact with him prior because, ironically, I wasn't happy with the girl at the counter & asked for a manager to complain. They kissed my ass from there on out, that how the contact started. But it all evolved from me bring TSBs to their attention... thanks to these forums.
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Old 08-22-2012, 09:39 AM   #24
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Quote:
Originally Posted by pkL View Post
If Subaru releases a TSB it shouldn't be limited to the US only right? Because I tried calling a dealership and talked to some girl at the service department and she didn't even know what a TSB was.
I had a similar situation. I called up Brown's Subaru in Manassass, VA and I asked the girl if she or the techs could look up the TSB for my Impreza. She responded with "I don't know what a TSB is". So I described what a TSB is and also said that I am interested in the ones related to engine braking. She responded with "OH MY GOD, Your engine is breaking!?" She put the phone down and got another girl on the phone and she asked what my car was doing. I responded with "I am experiencing excessive engine braking while coasting down hills". She too responded with "OH MY GOD! Your engine is breaking?!".

At that point I hung up and called up the original dealer(Beyer Subaru) that I bought it from in Alexandria and I am going in September 5th to do the ECU flash. It kinda sucks that I am going to have to drive a total of 3 hours just to get my damn ECU flashed but I figure it is worth it so I don't have to deal with the OMG sisters over at Brown's.
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Old 08-22-2012, 11:45 AM   #25
tomwi53092
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Quote:
Originally Posted by IveBeenRued View Post
It kinda sucks that I am going to have to drive a total of 3 hours just to get my damn ECU flashed but I figure it is worth it so I don't have to deal with the OMG sisters over at Brown's.
Too funny! I can practically see the blond roots just reading this story.

Please call them back and ask them if they can bleed your brakes, then report back here.
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