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Old 03-27-2018, 10:59 AM   #1
sth36
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 449914
Join Date: Jun 2016
Chapter/Region: MAIC
Location: Harrisburg, PA
Vehicle:
2016 WRX, Stg 2, FF
Ice Silver

Default Cobb Customer Service

Just wanted to give a shout out to Cobb. A few weeks ago my Flex Fuel sensor that I bought used from another NASIOC member was starting to fail. Even though the item wasn't purchased new and was beyond the one year since purchase, the gentlemen over there still helped me troubleshoot the problem, looked at logs, asked questions, and ultimately ended up sending me a brand new replacement unit and didn't even ask that I pay for shipping. All they requested was that I send the faulty unit back for them to inspect and figure out what caused the issue so that they can prevent this from happening to anyone else.

Great work Cobb. You made me a loyal customer by actually giving a $hit, Which is somehow rare these days...

Thanks again.
--Sean
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