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Old 03-08-2018, 12:13 AM   #1
Scooby Newbie
Member#: 483082
Join Date: Mar 2018
Default 2018 Outback, the headache begins!

New to this forum, but had to join so I can share what might be a very long story.

I bought a 2018 Outback 2.5i a few months ago and after 2000 miles have a huge list of problems to report. I am reporting them here in the hopes that others can gain some information through my experiences. Here is the list and what the dealer is proposing. I will update as info becomes available and as fixes are completed.

- Engine oil leak - engine being removed and driver side cam cover being resealed.
- Coolant disappears - they have no clue where it is going but claimed that the low and high marks on the reservoir are not for coolant level. Huh?
- Front doors leak air like crazy - new door seals being installed after convincing them that window tint could in no way cause the problem.
-Infotainment system ignores response from driver - they tried to reflash but it won't accept so they are installing new system.
- Rear hatch won't latch when cold - was warm when car dropped off so they couldn't duplicate and they will try again on a cold morning.
- Auto down on drivers window lost program twice - they can't duplicate.
- Rubber trim on rear door window fell off - no response on what they are doing to fix this.
- CVT shifting erratic skips ratios or varies between steps and seamless when accelerating - they are reprogramming CVT control.
- Valve train clunk/tick in area where oil leak occurs - no response on what they are doing to fix.
- Remote control will be ignored by wireless module if drivers door stays open for more than a few minutes - they were impatient and didn't wait long enough to see this but I hope infotainment replacement solves this since wireless module is attached to radio.
- During test ride with mechanic with his computer hooked up the car threw communications error from engine control module and airbag system failure. These are not even part of my original complaint, but clearly something was wrong.
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