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Old 04-12-2021, 01:53 PM   #1
Scooby Specialist
Member Sales Rating: (0)
Member#: 31567
Join Date: Jan 2003
Default RallySport Direct - Exceptional Customer Service

Just want to throw a shout out to Marcus @ RallySport Direct. For such a small order of a couple bushings and brake bleeder, I didn't want to be "that customer", but here I am.

I placed the initial order, realized I didn't use the first time discount. Marcus was nice enough to cancel the order for me. Then I can't find the pop up to get the discount, he was nice enough to provide it. Re-order finally placed..didn't pay attention because I'm an idiot and google autofilled my old shipping address. Now the shipment is being returned back to RSD.

Marcus was patient, understanding and cool the whole time to help me with an re-order and refund for the package return by USPS. Really, I have never experienced such amazing help from any company.

You sir, is the ritz
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