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Old 01-10-2009, 02:26 PM   #1
hybrid gti 2
Scooby Guru
Member Sales Rating: (65)
 
Member#: 67004
Join Date: Jul 2004
Chapter/Region: SCIC
Location: (818) 300k+ ej205 ppg 5mt
Vehicle:
02 vf30 pnp wagon
silver and cf

Have a Nice Day? SpeedElement in Fremont CA

I ordered exedy twin disks from this vendor. The price was ok. I did find the price $135 cheaper with another vendor on here. Both had to order the part. Yet other parts places wanted even more then this seller for these parts. That's why I said not bad. Yet not great as well.

After I get the parts. I tried to contact the seller again. All hours of the day and night the phone is always busy. I even called 411 to see if there was another number. None, same number. (510) 226-8822

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Last edited by hybrid gti 2; 01-10-2009 at 11:12 PM.
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Old 01-10-2009, 02:41 PM   #2
indolegend89
Scooby Newbie
Member Sales Rating: (7)
 
Member#: 139849
Join Date: Feb 2007
Chapter/Region: BAIC
Location: Saratoga
Vehicle:
2011 STi
silver

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they had a fire about a week ago that i believe burned down the place so this may be way they havent been picking up
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Old 01-10-2009, 03:06 PM   #3
hybrid gti 2
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Member Sales Rating: (65)
 
Member#: 67004
Join Date: Jul 2004
Chapter/Region: SCIC
Location: (818) 300k+ ej205 ppg 5mt
Vehicle:
02 vf30 pnp wagon
silver and cf

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Ops that might explain it, sorry

Been trying to order parts from him again for several days. But that might not be possible I guess.
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Old 01-10-2009, 10:07 PM   #4
indolegend89
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Member Sales Rating: (7)
 
Member#: 139849
Join Date: Feb 2007
Chapter/Region: BAIC
Location: Saratoga
Vehicle:
2011 STi
silver

Default

copied from their post on iclub:

As many of you know we had a fire at the shop on Monday. We are now in a temporary location and all online sales are still being processed and shipped.

We are working hard to get our systems and phones back up and running. and should be workign by Monday January 5th 2009. In the mean time installations and walk in sales have been put on hold.

We will be taking phone orders once we get situated, and as always the web site is up and running for web orders.


If you have a pending order as of 12/27 many have shipped out already. If yours has not please bear with us. Your order will be shipped or refunded asap.

For the time being our new address is 42726 Albrae St. Fremont CA 94538

If you need to get a hold of us right away please email either [email protected] or [email protected]

-Rob
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Old 01-10-2009, 10:51 PM   #5
luvless2620
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Member Sales Rating: (43)
 
Member#: 190566
Join Date: Sep 2008
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Speed Element is more of an "C" maybe a "B" list vendor overall from my previous experience w/ them. But that was wayyyy before I had discovered JSCSpeed and Import Image Racing which both are truly outstanding.

Last edited by luvless2620; 01-27-2009 at 07:17 PM. Reason: Chaos theory
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Old 01-13-2009, 09:47 PM   #6
hybrid gti 2
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Member Sales Rating: (65)
 
Member#: 67004
Join Date: Jul 2004
Chapter/Region: SCIC
Location: (818) 300k+ ej205 ppg 5mt
Vehicle:
02 vf30 pnp wagon
silver and cf

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Returned your pm Rob
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Old 01-14-2009, 07:57 PM   #7
SpeedElement
Former Vendor
Vendor Sales Rating: (62)
 
Member#: 18920
Join Date: May 2002
Chapter/Region: BAIC
Location: San Jose, CA
Vehicle:
2004 WRX/STI
Aspen White

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We did have a fire and we're pretty much unreachable for a few days until we got our computers/phones/email/ect and back up. You can always reach us by PM and check our site/blog for updated info.

As for price we try to be fair with our pricing on everything and offer free shipping, but theres always going to be somewhere that "has it cheaper."
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Old 01-14-2009, 10:16 PM   #8
hybrid gti 2
Scooby Guru
Member Sales Rating: (65)
 
Member#: 67004
Join Date: Jul 2004
Chapter/Region: SCIC
Location: (818) 300k+ ej205 ppg 5mt
Vehicle:
02 vf30 pnp wagon
silver and cf

Default

Prices are not your fault. As exedy doesn't make that fair for everyone to get a fair price and profit margin. There simply is no set price on these parts. So vendors can simply charge what they feel they can sell them for. I had one vendor that was trying to change the price they quoted me from the previous day I told exedy about this problem. Yet they don't really care about these types of problems. Hell, I couldn't even get them to return a simple phone call about other aspects of the clutch after almost a week.

I will how ever will be writing a full rebuild and information about this exedy twin disk clutch. Including pictures of worn and new parts. As there is no measurements on the plates to determine what is or isn't worn out. I guess these clutches are not exactly common to be installed on a wrx.

As for your shop I hope everything works out for the best. As having a fire really sucks. Like I said in the second post I am sorry. There simply was no way to know you had a fire. I assumed the worst. So my apologies about rushing to rash thoughts that couldn't be farther from the truth.

Dis
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Old 01-24-2009, 12:25 PM   #9
hybrid gti 2
Scooby Guru
Member Sales Rating: (65)
 
Member#: 67004
Join Date: Jul 2004
Chapter/Region: SCIC
Location: (818) 300k+ ej205 ppg 5mt
Vehicle:
02 vf30 pnp wagon
silver and cf

Default

Left a message as your part number don't match. I have parts 13da and 13db. Your own site says 16da and 16db. So what F'n parts do I have? I can't find out. Then your closed today, tomarrow and monday for Chinise new year. Great thanx again!

Now I am going to have to start another thread as I have no idea if I can even use these parts. If you thought I was pissed before that was nothing to how pissed I am now!
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Old 01-24-2009, 12:37 PM   #10
hybrid gti 2
Scooby Guru
Member Sales Rating: (65)
 
Member#: 67004
Join Date: Jul 2004
Chapter/Region: SCIC
Location: (818) 300k+ ej205 ppg 5mt
Vehicle:
02 vf30 pnp wagon
silver and cf

Default

Great you F'n moron. You sent me EVO ver 8/9 rebuid parts. I should have given you negitive feedback.

http://www.turbowholesale.com/produc...roductid=15143
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Old 01-24-2009, 01:11 PM   #11
hybrid gti 2
Scooby Guru
Member Sales Rating: (65)
 
Member#: 67004
Join Date: Jul 2004
Chapter/Region: SCIC
Location: (818) 300k+ ej205 ppg 5mt
Vehicle:
02 vf30 pnp wagon
silver and cf

Default

Well you leave a number to DRAG (510)-353-1021. No extention number or business hours in which you can be reached. So I left a few messages. I take it this speedelement is a side business.

I know these disks were sent to you first. You didn't bother to check if you were sending the correct part to your custimer? For trying to be a nasioc vendor you don't seem to be very good at it.

If you fail to get in touch with me I will re-call my credit card to dispute the charges based on you sent me the wrong parts. I need these parts ASAP!!! If you fail to get in touch with me tuesday morning. I will be on the phone with them by the afternoon and order it from someone else.
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Old 01-27-2009, 01:06 PM   #12
hybrid gti 2
Scooby Guru
Member Sales Rating: (65)
 
Member#: 67004
Join Date: Jul 2004
Chapter/Region: SCIC
Location: (818) 300k+ ej205 ppg 5mt
Vehicle:
02 vf30 pnp wagon
silver and cf

Default

Left more messages... email, phone calls, this thread. So I need to send smoke signals? What's a guy to do that needs his car running, now. I have tried every possible way to contact you rob. I am really getting irritated. I am ready to contact my credit card company reverse the charges and send you back the parts that were incorrect. I called my credit card yesterday and talked with them. Giving you time to respond this morning. I don't understand how you could make this mistake. Yet when it's nearly impossible to get in touch with you customers will think twice. I honestly can't recommend you when you do these types of things to your customers. If you plain to continue as a vendor may I suggest more and better hours. Checking shipments when you send them. Making it easy for your customers to get in touch with you. These are simply fundamentals of running a business.
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