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Old 09-27-2002, 10:26 PM   #1
Jake Steed
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Default Which vendor do you REFUSE to give your business to?

Post the bad vendors that don't deserve our business. But tell us why first.
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Old 09-28-2002, 02:49 AM   #2
MJU1983
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1. motormatrix- is the only one on my list.. u can read my post on their review ...

-mike
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Old 09-28-2002, 11:14 PM   #3
hotsam
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I've never had a problem with motormatrix. But the one Vendor I try to avoid is Vivid...the only reason for that is how he treats his customers in the various threads in this forum.
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Old 10-02-2002, 12:03 AM   #4
NowUcMeNowUdont
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Quote:
Originally posted by hotsam
I've never had a problem with motormatrix. But the one Vendor I try to avoid is Vivid...the only reason for that is how he treats his customers in the various threads in this forum.
Yeah I can't believe how he insulted that customer and then posted his name+info on the net... How childish is that! Persnal attitude is a good indication of how you run a business...he has proven that you shouldn't do business with him.
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Old 10-03-2002, 11:08 AM   #5
Supapooh
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I will never buy from vivid again.
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Old 10-04-2002, 09:03 PM   #6
Wagon Guy
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Default vivid bad Alta good

I give a vote for vivid having terrible service.. BTW Alta Sports or something Awesome service search Alta WRX on the web
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Old 10-05-2002, 06:13 PM   #7
WRXThis
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VIVID RACING!

:monkey:
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Old 10-05-2002, 09:42 PM   #8
vividracing
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Thank you for your constructive opinions on Vivid Racing and other companies. If you have never purchased from the companies, I suggest you give them a call and talk to one of the representatives, as forums and emails can look a different way. As a first time customer we will be glad to give you discounts on products to see how we work. Any questions contact the Vivid Racing office at 4809663040.

Thanks you again for your comments.
VR
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Old 10-07-2002, 02:46 PM   #9
Darby
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2 counts, right?

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i didn't get a "first-time" customer discount. The product I purchased (used) was damaged (bolt broken off in the caliper and two other bolts and a dust shield missing to be exact). I was told it was a complete front WRX brake kit, in "great" condition (and I realize that it was a USED product). I didn't return it, emailed Vivid about it (no return email received). I replaced the missing parts myself and took care of getting that bolt that was broken off in the caliper, out. Works out for me now that Vivid doesn't sell anymore GC8 parts...that's in the past though, I guess I can thank them for opening my eyes to the fact that all vendors here at i-club are not exactly completely honest or go by the "customer is always right" kind of attitude. I'm not looking for any kind of reply or anything from Vivid, what's done is done. Besides which, if they wanted to counter what i've just said, it would probably just make their business practices look worse.
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Old 10-07-2002, 04:36 PM   #10
18FOREVR
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I'm a Vivid Victim!
'03 WRX - WITH NO SPOILER

Default

Erebuni Corp. Read the post...Shipping too expensive, restocking charge too much and don't care even if you want to apply the credit to a more expensive item. They also must believe that posting on a forum doesn't mean much since when I told them they didn't miss a beat.
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Old 10-08-2002, 01:49 AM   #11
ShaggyGT
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Quote:
Originally posted by NowUcMeNowUdont

Yeah I can't believe how he insulted that customer and then posted his name+info on the net... How childish is that! Persnal attitude is a good indication of how you run a business...he has proven that you shouldn't do business with him.
Yeah I vote Vivid as having the worst customer service and being very unethical when it comes to buisness. I am the guy who he insulted and then posted my personal info on this forum. Dan has some real issues if you ask me. I completely refuse to do any buisness with them and I know I am definitely not alone on this. They claim to be the top distributer for Subaru parts yet they dont stock half of what they claim to offer. I give Vivid the a big :monkey: .
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Old 10-08-2002, 02:30 AM   #12
subarud
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Default vivid

There also appears to be ANOTHER grill scam going on in vivids official review thread. its very interesting how the employee(s) responds to the situation...

~Evan
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Old 10-08-2002, 04:14 PM   #13
bemani
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Default

Vivid. :monkey:

1st order, sent me wheels without center caps, waited close to 2 months for them.
2nd order (because I'm a sucker), got some fog light covers, had question and I emailed them, never got a reply.
Alomost 3rd order, was going to buy an used zerosports radiator cover from them, they told me it'll be available in 3 weeks, and 3 weeks later when I ask them about it they tell me they decided not to sell it

3 strikes and you're out.

:monkey: :monkey:
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Old 10-08-2002, 04:42 PM   #14
MK19
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Unhappy Down to Vivid

I vote Vivid, follow my link to see why:

http://forums.nasioc.com/forums/show...hreadid=256556

...and they quote" Thank you for your constructive opinions on Vivid Racing and other companies. If you have never purchased from the companies, I suggest you give them a call and talk to one of the representatives, as forums and emails can look a different way. As a first time customer we will be glad to give you discounts on products to see how we work. Any questions contact the Vivid Racing office at 4809663040."

Sell that to some other chump, you lost my business with your poor communication skills among other things. I also noted some very rude comments to users on their forums as well. word to the wise, I do advise- shop smart, research the company.
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Old 10-09-2002, 05:59 AM   #15
scooby X
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Default

DUDE RALLY-PERFORMANCE SUCKS ASS
SUBY-DUDE #1 ON TOP OF THE ****
THANKS SUBY

Last edited by kastle; 10-09-2002 at 11:14 AM.
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Old 10-09-2002, 11:15 AM   #16
kastle
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Default

n00b... learn the rules..

#7. Absolutely no "elite" style (***, @@@, iMpReZa) or all caps writing is allowed anywhere on the message board and especially in the subject lines.

Also, bypassing the swear filter will lead to being placed in Timeout. That's your warning
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Old 10-10-2002, 11:25 PM   #17
Jake Steed
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Thumbs down

Wow, I had no idea that Vivid Racing SUX0RS that bad! I guess, I will be taking my business elsewhere. It amazes me how they even managed to stay in business that long, especially with the way he talks about his customers.
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Old 10-11-2002, 01:02 PM   #18
rexfan555
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Default

I had a good experience buying from Vivid. The person I talked to helped me decide what springs to buy and they got to me in Boulder in only 3 days! That's faster than any other vendor I have ordered from so far!
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Old 10-17-2002, 07:21 PM   #19
CastleBravo
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Default

Vivid Racing, I second (or third) that!

1. I sent an email complaining their shopping cart wasn't working properly, they responded by blaming me and my browser. Real good way to do business, blame your customers for your shortcomings. "It's not our shopping cart, it's your browser" :monkey: Ever hear of usability?

Those of us in-the-know (web developers) are smart enough to realize that shopping carts made using cookies are not good, because they require a certain setup on the client-side. Every other shopping cart is made using session variables, which don't require special settings in a browser.

2. I thought I ordered something through their archaic shopping cart, only to realize a few days later after examinig the printout, it said in small letters at the very end "You have left required fields blank...yadda yadda" It looked like a receipt to me and I had no idea my order wasn't processed. So, thinking I actually ordered something, I wrote an email requesting tracking info for my order. I received no response whatsoever (yeah, that's really good customer service). It wasn't until being completely frustrated that I reexamined the "receipt' to find that my order was never placed.

Vivid, I hope you read this, because I ordered the products from someone else. You lost my sale, and probably many others because of this.

:monkey:
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Old 10-19-2002, 01:48 AM   #20
neverendingmods
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Thumbs down

Revolutions Motorsports gets the old thumbs down. First I ordered a set of Rota Sub. and one arrived severely bent. Probably due to the fact that the shipped wheels only in tight fitting boxes w/ no foam or anything. Second, While waiting on wheel to be shipped from Rota themselves, I ordered clear side markers. Arrived in a small fedex envelope. Guess what ? The right side marker was cracked. No wonder they have cheaper prices, they spend no money on proper packaging materials.
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Old 10-19-2002, 01:48 PM   #21
vividracing
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Default

Thank you for your opinions of Vivid Racing and other vendors who retail Subaru Parts. Criticism is good and we all take it to help us improve. If you have a problem with Vivid Racing and would like to discuss your issue and have it resolved most likely in your favor, then please contact us at the office since we do not know who you are here. We would be happy to call.


As far as our shopping cart goes, some browsers do not recognize our cart and it is simple, go to your internet settings in your control panel, then find where you can enable cookies and ENABLE them. If that does not work then let us know as there may be a technical issue that we do not know about and would love to have you help us fix it, hey helping us results in helping you.

Thanks to all for still visiting and buying from Vivid Racing making us stronger then ever.
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Old 10-23-2002, 04:21 PM   #22
A-REX
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Default RevolutionMotorsports is the worst...

...it took them 40 days to correctly send my order that was supposedly in-stock the day I originally purchased it.

I bought Rota rims and BridgeStone s03 tires. It took 'em 2 weeks to send my "in-stock" purchase. When they arrived - they had the wrong tires on the wheels. And the wheels didn't even fit my bolt pattern.

It then takes them 1 week to process a call-back with UPS. Then I had to wait a few days once they rec'd my wheels back 'cause they still didn't have my stuff in-stock.

I don't mind mistakes everybody makes them. But I was lied to at least 6 or 7 times regarding the situation. Thats what really made me mad.

The good side is that the wheels are on my ride and the s03's kick major a$$!!!!!!!!!
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Old 10-28-2002, 02:03 PM   #23
flames
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Default Vivid -

i will no longer do business with vivid...they are very biased...they obviously want to sell products they carry...but they push items without having science to back it up....
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Old 10-28-2002, 02:12 PM   #24
vividracing
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Default

Thank you for your constructive criticism. Vivid Racing is extremely experienced in business and parts sales. If you need help with a order or product please contact us so we can discuss your issue.

Moderators please move this to the Vivid Racing Review thread. No need for two...
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Old 10-28-2002, 03:14 PM   #25
KC
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Default

Topic: Which vendor do you refuse to give your business to?

Vivid...you haven't posted who you refuse to give your business to. You're not keeping the thread on topic. If anything, you're making it worse... because you've had to post three times thanking everyone for criticism.

You are failing to answer the topic at hand. This thread isn't for you or any other vendor to defend (or praise) their practices, it's for use members to say who we don't want to do business with, and why we don't want to. You really have no say in the process. I think the question is quite clear and to the point. Moderator, I'd be kind of put out if it was merged with the 'vivid' thread.

I refuse to give my business to Vivid. Why? I have heard numerous people complaining about thier service, and those complaints have been warning enough to stay away and not purchase from them.

However, my faith would be swayed the other way *IF* any outstanding issues with their customers could be resolved amicably to the customers benefit. Sometimes, you have to take a loss to keep a customer happy. Vivid doesn't seem to get that... (re-stocking fees for wrongly shipped pieces comes to mind).

--KC
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