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Old 01-15-2020, 01:08 AM   #1
brandobot
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Member#: 199552
Join Date: Jan 2009
Location: California
Vehicle:
2017 STI Limited

Default Is this normal wear for Subaru leather seats?

My 2017 STI with 28k miles has some saggy/stretched parts on my Subaru seat. Has anyone tried a warranty claim on their seats? My previous 2011 STI hatch had cloth seats and did not sag. Iím really regretting getting a limited model..

I know this isnít a fair comparison, but my 2013 Porsche with 26k miles doesnít have a single sag/stretch mark.

Link to Subaru seat ó https://app.box.com/s/9ff1zs874bou5hte7va3gh4dxdzs8c7k

Link to Porsche seat ó
https://app.box.com/s/fsaiquq7je7vxq3qmgaplamjo9p4x6ev
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Last edited by brandobot; 01-15-2020 at 01:15 AM.
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Old 01-15-2020, 06:29 PM   #2
Jedi03
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Join Date: Sep 2018
Chapter/Region: SWIC
Location: New Mexico
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2009 STi Blue
Blue

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i cant see the pic, but if its in the back the materials used in the bolster area are very weak...I have the alcantra/leather combo and need to take my seat apart to repair it...
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Old 01-15-2020, 06:34 PM   #3
AliBenn
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Chapter/Region: TXIC
Location: Greatwood/Sgrlnd
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1998 /2005 STunIcorn
Acadia Green RS-T

Default

my guess is no.

i went to look up the price of the cushion only.....usually $200-$300 on older cars.

now-a-days vehicle manufactures mandate if airbag goes off.....the entire seat bottom assembly needs to be replaced(seat frame/seat track/leather seat cover/cushion)
now i understand, all you need is the seat cushion.
however
because of these airbag mandates......only way you/dealership can buy a cushion is to buy entire seat bottom assembly
about $900+

im guessing here but how tight dealerships are run, doubtful
most likely would come out with some sort of excuse why they cant replace under warrenty
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Old 01-16-2020, 03:58 AM   #4
brylemr
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Try using a hairdryer or steamer to shrink the leather.
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Old 01-16-2020, 10:54 AM   #5
Opie
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Location: Riverview, Florida - U.S.A.
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'18 FXT, '16 XV, '13 BRZ

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Since it doesn't appear to be a defect, it likely wouldn't be a warranty issue. I would think leather naturally stretches with use.
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Old 01-20-2020, 08:05 PM   #6
R15
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Location: Pittsburgh
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2018 WRX

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I’ve warrantied similar issues (I’m a dealer tech) but it was for very good customers and not something I’d do for most because you can and will get hassled about it by your service manager and the warranty rep so your saving grace needs to be "look how much money the spend here."

If you’ve done all your maintenance there on both cars or have a good relationship otherwise I’d say give it a shot, worst they’re gonna do is say no. If you really, really push the boss he’ll probably give in and do I would expect my service appointments to go less smooth in the future.
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Old 01-21-2020, 12:54 AM   #7
samb
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2002 WRX Wagon

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The back seats of our 2014 Forester XT look like that. But we have child seats in them 24x7 and it has 92,000 miles on it. I've owned a few different cars with leather seats and none of them stretched like that from just sitting in them.
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Old 01-23-2020, 01:42 PM   #8
4k#Fe
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Black

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I'm back in the market for a new/lightly used WRX, I sold my last one, an '05 Saabaru about a decade ago. I'm specifically after leather this time, and I can say that most of the Limiteds I've come across seem to have a little of this after they get some miles on them. Older cars with thick leather and firm seats (read: BMWagen) seem to do a little better but I'd be very surprised if you got a warranty claim for it.

Hey, it's under your butt, where you can't see it anyway! If it makes you mad, go get in and drive..

4k#Fe
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Old 01-24-2020, 05:52 AM   #9
jonathanb1525
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2008 impreza
red

Default Upholsterer's perspective

[quote=brandobot;46215345]My 2017 STI with 28k miles has some saggy/stretched parts on my Subaru seat. Has anyone tried a warranty claim on their seats? My previous 2011 STI hatch had cloth seats and did not sag. Iím really regretting getting a limited model..

I know this isnít a fair comparison, but my 2013 Porsche with 26k miles doesnít have a single sag/stretch mark.

Hey Mark-
I have been in the upholstery business most of my life. The reason your Porsche doesn't sag or wear nearly as fast is mainly because Porsche uses some of the highest quality leather available, and the entire seat is leather. Your 2017 is a leather & vinyl combo, and unfortunately 'cheaper' leather. Whatever you do, do not use a heat gun to try and shrink the leather. I cannot stress that enough! I would recommend a clothing steamer with a plastic tip, which you can pick up at most department stores. Also frequent use of Byron's (brand) leather cleaner and conditioner. Most of the products on the shelf are junk, but if you pick one up make sure it is water based. If you want more specific instructions let me know.
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Old 01-25-2020, 10:46 AM   #10
RoflWaffle17
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I don't know if it's normal, but yeah my driver side seat looks very similar on my '16 WRX that I bought brand new.
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