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Old 07-22-2005, 11:42 PM   #1
GoRacerXGo
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Member Sales Rating: (7)
 
Member#: 41605
Join Date: Aug 2003
Chapter/Region: SCIC
Location: San Diego, CA
Vehicle:
2003 STG 4 WRX Sedan
Sonic Yellow

Thumbs down Evasive Motorsports

So, I was searching through the internet trying to find some good prices for some muteki lugs when I came across honda-tech.com and a posting for a special deal on them through evasive motorsports. I read the thread and everyone was commenting on their quick shipping and how great they were to be giving these prices to people that needed it. So I paypaled them the money and that's when **** went wrong.

Not only did they accept my payment and not ship out the lugs until I actually called them, but they don't even have an answering machine! How you can have a legit business and not have an answering machine is ridiculous. I had to e-mail them to get a hold of them, and they gave me some lame ass BS answer like,"you should be receiving them anytime now." Well, 4 days later (note that they're from socal and so am I, so the shipping shouldn't have taken more than 2 days) I finally receive the lugs, and I notice they're the wrong size! I clearly put in the paypal notes with the payment that I needed 12X1.25, not 12X1.5. So they've messed up twice before I even received my item.

Because of this lame excuse for a business, I've had to cancel my wheel/tire install appointments twice, making Discount Tire Co. think that I'm just messing around and not really serious about purchasing wheels. Thanks a lot Evasive Motorsports... you carry a lot of products but no service!
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Old 08-03-2005, 08:19 PM   #2
GoRacerXGo
Scooby Specialist
Member Sales Rating: (7)
 
Member#: 41605
Join Date: Aug 2003
Chapter/Region: SCIC
Location: San Diego, CA
Vehicle:
2003 STG 4 WRX Sedan
Sonic Yellow

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So as an update, I sent the lugnuts back and had to cancel my tire/rim appointment again. I sent them back in the beginning of the week, and they should've received them by the end of the week since it was within Cali. I called today (a week and a half later) and the guy was like, oh wait, this thing on the desk? What a bunch of dumbasses, seriously. This is the worse company I have ever dealt with. 2 weeks later and I have no product, and they SAY they're gonna try to send it out today but the mail has already gone out. Looks like I gotta cancel my tire appointment again... Don't even think about doing business with this company, seriously!
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Old 08-14-2005, 02:04 PM   #3
STi-MAN
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Member Sales Rating: (24)
 
Member#: 70252
Join Date: Sep 2004
Vehicle:
05 STI
blue

Default Evasive Motorsports

another great vendor, they have great customer service and can get just about anything. i'd recommend them to anyone,
www.evasivemotorsports.com
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Old 09-27-2005, 03:07 AM   #4
creamywrx
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Member Sales Rating: (0)
 
Member#: 64641
Join Date: Jun 2004
Location: LBC, California/Saitama, Japan
Vehicle:
1990 Celica GT-FOUR
Rally Graphics on Black

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They source products gray market so you can kiss any warranty on their JDM parts goodbye...

That and they sell alot of repli-junk from companies like Seibon.

I've seen some trouble from them on the S2000 boards....I wouldn't reccomend them...
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Old 09-27-2005, 03:43 AM   #5
STi-MAN
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Member Sales Rating: (24)
 
Member#: 70252
Join Date: Sep 2004
Vehicle:
05 STI
blue

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i havent seen that much replica parts from them but even gruppe-s sells replica parts, almost all vendors do. from my personal experience they've been great.
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Old 01-16-2006, 12:29 PM   #6
BiggSean
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Member Sales Rating: (23)
 
Member#: 97352
Join Date: Oct 2005
Chapter/Region: SCIC
Location: Southern California
Vehicle:
2005 6MT 35R Wagon
Full STI drivetrain

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I had a similar problem with them. I placed an order in December with them because I noticed they were in Southern Cali and I had an install scheduled for the end of that week. Well, 4 or 5 days go by, and no confirmation email, tracking info or anything. I emailed them a couple of times, no answer. I called them and finally got ahold of somebody after getting the answering machine several times. This was the day before m scheduled install. They told me that one of the gauges was on backorder and they were going to withhold shipping until all of the parts were in. I told them that it would have been appropriate to email me or call me to let me know of the backorder status, rather than me having to pull teeth to find out about it. I decided to wait it out, I finally got my last part nearly a month later after some more unfulfilled promises. This company just plain stinks. Like the poster above mentioned, they have some generic answering machine on their listed phone number and they dont respond to emails/return phone messages. I'm never going to order from this company again. I'd rather pay a little more to get quality service and timely shipping.
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Old 01-16-2006, 12:35 PM   #7
BiggSean
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Member Sales Rating: (23)
 
Member#: 97352
Join Date: Oct 2005
Chapter/Region: SCIC
Location: Southern California
Vehicle:
2005 6MT 35R Wagon
Full STI drivetrain

Default

Their customer service stinks. I ordered some Defi gauges from them in December and it took nearly a month for me to get all of my products.They never bothered to let me know that one of the products was backordered. They don't answer their phone during their listed business hours, and if you call you'll get ahold of some generic answering machine (of which they don't return messages). They promised me two delivery dates that weren't fulfilled which led me to have to cancel my install apointments. To me it seems like it's some garage-run business judging by their level of customer service and ineptitude.
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Old 12-13-2006, 11:17 PM   #8
tegnwrx
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Member Sales Rating: (1)
 
Member#: 8589
Join Date: Jul 2001
Location: SQC 014
Default

ordered a set of rays lugs from them online early monday morning....the site froze in the middle of my order so i resubmitted it. Not sure if it went through or if it went through twice i called later that afternoon. They told me they saw my order and that should ship out that day. Wed comes around and i still haven't gotten an email confirmation for the order or tracking number. So i called today and they said they just came in (guess they were out of stock but was never told that when i spoke to them mon afternoon) and that it will be shipped out today around 3. Was also told that they usually just send an invoice with the shipment. It's wed night and still no tracking number sent.
Im not to sure about this vendor. I don't get why they don't send an email confirmation about the order (you have to call them) especially with internet orders. Never replied to my emails, except for Justin who is only there PT.
I've had better experiences with other vendors

update: Not sure about the other guys, but JUSTIN is the one to deal with. He followed up with my order and gave me the 411. After reading the first post....I'll just have to wait and see if they sent the right lugs.
They really need to update their website/system...and send out confirmation emails about orders....I'm sure that would cut-down on alot of calls and emails on order status.

Last edited by tegnwrx; 12-14-2006 at 02:41 PM.
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Old 12-23-2006, 02:21 AM   #9
O5UUREKS
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 128433
Join Date: Oct 2006
Chapter/Region: MAIC
Location: Virginia
Vehicle:
2005 STI
OBP

Default Great Vendor

Ordered a downpipe, got it quick and for a great price.
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Old 03-23-2007, 12:35 AM   #10
turbo_h4
Scooby Newbie
Member Sales Rating: (3)
 
Member#: 112433
Join Date: Apr 2006
Chapter/Region: E. Canada
Location: Toronto
Vehicle:
06 WRX.stage2
OBP

Default

Excellent vendor. Highly recommended.

Bought two sets of lugs + locks with them. Gave me a good price on shipping to Canada. I also noticed they dropped their price few days after I ordered them...lol

Great experience!
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Old 03-23-2007, 12:47 AM   #11
enXiks
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Member Sales Rating: (9)
 
Member#: 69363
Join Date: Aug 2004
Chapter/Region: SCIC
Location: West Covina, CA
Vehicle:
2004 WRX

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Good Price + cool guys!
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Old 04-18-2007, 02:42 PM   #12
FIREX
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Member Sales Rating: (1)
 
Member#: 13479
Join Date: Dec 2001
Chapter/Region: SWIC
Location: Winnemucca, Nevada
Vehicle:
2002 WRX SEDAN
SILVER

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Good doing business with you, got my nut's and locks.. Thanks Guy's!
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Old 05-04-2007, 02:20 PM   #13
Makoto
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Member#: 36604
Join Date: May 2003
Chapter/Region: SCIC
Location: Los Angeles
Vehicle:
2003 WRX Sedan
PSM

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In contrast to another experience I recently had w/ another vendor, Evasive was absolutely amazing. I order some lug nuts yesterday afternoon (like 4pm) and they just arrived at my office this morning. Their sales associate advised of a Monday delivery and they came on the Friday before. Good business - Under Promise; Over Deliver! Don't hesitate to purchase from these guys.

-Mike
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Old 07-13-2007, 11:25 AM   #14
Vampyr
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Member#: 31761
Join Date: Jan 2003
Location: Wichita, KS
Vehicle:
2005 sold! STi
Aspen White w/ Gold rims

Default

Wanted to say THANKS to Evasive Motorsports!!

Bought a set of Rays Blue lug nuts for my Volks. Called them, they placed the order and shipped it out. Took about 5 days to get to me. painless process.

For next time, please email order confirmation to the customer so that we can have a 'hard copy' of the order in case something gets lost or a misplaced order, or typo, etc...

Thanks!
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Old 07-13-2007, 12:22 PM   #15
Supapooh
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Member Sales Rating: (5)
 
Member#: 4461
Join Date: Feb 2001
Chapter/Region: NWIC
Location: Eugene, Oregon
Vehicle:
02 2.slow

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I ordered a set of lugs and wheel locks on sunday and received themy yesterday. No troubles at all. The only thing I would had liked to see would be a tracking number/order sent confirmation email.
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Old 07-31-2007, 05:02 PM   #16
parat75
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Member Sales Rating: (3)
 
Member#: 136712
Join Date: Jan 2007
Chapter/Region: International
Location: Pordenone, Italy
Vehicle:
1995 Nissan Terrano2
Black

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Im deployed and my wife ordered the wrong downpipe for me, she called them, they fixed it, then sent the one I wanted...all the same day. I didnt even know all this was going on until I PMed Justin from Evasive...so long story short, they had everything fixed, and my DP shipped, even got this DP cheaper than anywhere else! Thanks Evasive Motorsports!
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Old 07-31-2007, 07:26 PM   #17
Evasive Motorsports
Former Vendor
Vendor Sales Rating: (83)
 
Member#: 127427
Join Date: Sep 2006
Chapter/Region: SCIC
Location: La Puente 626-336-3400
Default

Back in 2005-2006 Evasive was really short handed with employees and things became hectic.

To the grey market comment, we do not gray market parts. I am not sure where you heard that from.

We have solved our problem by hiring new employees and have been running solid since.

I now work here full time so if there are any problems or issues with orders or anything please PM, email, or call and ask for Justin. I will assure you will be taken care of. I have been working my best to provide the best customer service I can.
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Old 10-17-2007, 06:17 PM   #18
skindog
Scooby Newbie
Member Sales Rating: (19)
 
Member#: 55542
Join Date: Feb 2004
Chapter/Region: MWSOC
Location: the Motor City!!
Vehicle:
02 wrx wagon
WRB

Post

Received my downpipe today and it looks great. Excellent service and great price. Communication was pretty good too!!! Thanks Justin!

Paul
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Old 10-21-2007, 12:30 AM   #19
Tom W
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Member Sales Rating: (45)
 
Member#: 136728
Join Date: Jan 2007
Chapter/Region: MWSOC
Location: Cary, IL
Vehicle:
04 PSM WRX STI Wgn
FP Black 82HTZ powered

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I ordered Rays Valve stems for my new wheels from there Lug nut and valve stem sale on thursday and got them today. I wasn't expecting them until next week!!
Thanks Justin and Evasive Motorsports
I give you a for great service
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Old 10-28-2007, 11:15 PM   #20
Full Boost
Scooby Newbie
Member Sales Rating: (17)
 
Member#: 143028
Join Date: Mar 2007
Chapter/Region: Tri-State
Location: New Jersey
Vehicle:
2004 WRB WRX
2003 Nissan 350z 85 Hachi

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Good products and fast shipping. I would definitely recommend them.
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Old 01-02-2008, 12:03 AM   #21
FiveLimaCinco
Scooby Newbie
Member Sales Rating: (6)
 
Member#: 70075
Join Date: Sep 2004
Chapter/Region: Tri-State
Location: Magallanes Gilids
Thumbs up Evasive!

Was in SoCal last week, dropped by and bought me some Kics Project lugs. Justin was very helpful, even gave me a NASIOC discount. Thanks, J!
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Old 02-11-2009, 12:07 AM   #22
b00st3d
Scooby Specialist
Member Sales Rating: (12)
 
Member#: 9891
Join Date: Sep 2001
Chapter/Region: South East
Location: New Orleans, LA
Vehicle:
2015 RC-F
Ultra White

Default

Ordered some stuff from them that apparently wasnt in stock. I go to the website to check the order and it just says pending. After a couple of emails they finally reply and say that it's being drop shipped from the manufacturer and I should check back with them the next day for a tracking number. I have no problem with it being dropshipped but shouldn't it be the vendors responsibility to notify their customers about the status of their order? I shouldn't be the one asking where my parts are a week later or why their site says pending. A simple email stating what's up goes a long way!
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Old 01-12-2010, 09:07 PM   #23
teiva-boy
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Member Sales Rating: (16)
 
Member#: 22825
Join Date: Aug 2002
Chapter/Region: NWIC
Location: Seattle, WA
Default

I had them do quite a bit of work on my car, installing a lot of STi bits, new lateral links, trailing arms, alum a-arms, and more... I've had this constant clunking for a few months since then, that wasn't apparent when I left LA back to San Diego on the nice long freeways we have...

Well turns out the swaybar endlinks on each side were about finger tight. Since it's been a few months and a couple thousand miles, the bolt threads are damaged enough that I need new endlinks (I am running stockers) I had no intention nor did I need aftermarket units.

Thanks for such a simple oversight. I wonder if anything else was overlooked?
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Old 06-16-2010, 12:18 AM   #24
Parks09
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 242650
Join Date: Mar 2010
Chapter/Region: SCIC
Location: San Diego, CA
Vehicle:
2013 Ninja Assassin
Green Machine

Default

Ordered some lugs and received two days later. Thanks for the fast service without any hassle.
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Old 04-20-2011, 05:34 PM   #25
wordsarize
Scooby Specialist
Member Sales Rating: (38)
 
Member#: 214270
Join Date: Jun 2009
Chapter/Region: Tri-State
Location: central jersey
Vehicle:
2014 FXT Touring
Satin White Pearl

Thumbs down

i shouldve read this before dealing with Evasive..

i sent payment for lugnuts last week and no response.. PM'ed them twice and no response... called.. no answer and no answering machine.. so i emailed them and HEY a response! (this is 3 days later from sending payment) i too had to hold off on my tire/wheel mounting appointment..

so, they finally reply and tell me shipping info (i was hoping to get some free overnight shipping for leaving me out in the rain for a while) only to later get another email after all that saying the item im looking for is not in stock!!! wish you guys checked before giving me a price quote then none of this would have happened in the first place!!!! so i ask for my refund..

boo to you evasive...
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