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Old 02-02-2015, 10:51 AM   #101
gsrcrxsi
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Join Date: Jan 2010
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2010 WRX (SSM)
Stg 2+ 310/370, 6sp R180

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Quote:
Originally Posted by sc00by4life View Post
Subaru of Hawaii is a DEALER. Subaru of America is the MANUFACTURER.
you have two people who work[ed] for Subaru telling you otherwise lol.

In Hawaii, Subaru of Hawaii is the authority in determining warranty claims, sales, marketing, etc. SoH is not the "Dealer" nor the "Manufacturer", just like SoA is neither the dealer nor manufacturer. SoH and SoA are just "corporate".

Quote:
Originally Posted by From subaru.com
Founded in 1968, Subaru of America, Inc. (SOA) is the U.S. Sales and Marketing subsidiary of Fuji Heavy Industries (FHI) of Japan and is responsible for the distribution, marketing, sales and service of Subaru vehicles in the United States.
Technically the manufacturer is just Subaru (FHI), located in Japan. They're all imported here, either in the form of a physical car, or as intellectual property for completing assembly of the car.
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Old 02-14-2015, 12:23 AM   #102
stovetopmafia
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Quote:
Originally Posted by sc00by4life View Post
Subaru of Hawaii is a DEALER. Subaru of America is the MANUFACTURER.

Suspension has absolutely NOTHING to do with an electronics malfunction.

I completely agree that my suspension shouldn't affect my boost gauge unless I was running some ungodly high spring rate that would break my back. But SOA confirmed that Subaru of Hawaii is the final authority. But SOA is going to pay an independent shop to complete the repair.
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Old 07-22-2015, 10:15 PM   #103
EliTech
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DGM

Unhappy Electrical Gremlin? (I fed it after midnight)

Name: Jeff

Make: 2010 Subaru Impreza Premium

Mileage: 40,xxx

Time Out Of Use: None

Problem And Likely Cause: My wife and I bought this car as a certified vehicle from a local Subaru in June of 2014. A few weeks after, I noticed when driving behind her that the left rear turn signal bulb was flashing fast. Thinking the normal thing, I put a left front turn signal bulb in. Then a couple months ago, the same thing occurred. I investigated further since this time I figured there has to be an issue. Well, as it turns out, the issue only occurred when the headlight switch was turned to the parking lights or headlights on. If switch was off, no issue occurred. Well I replaced the bulb still not thinking there would be any other issue. The problem has just started again. I feel like there should be a bad ground somewhere that is causing the bulb to ground through the second filament in the bulb, causing the fast flash. Other than that I am clueless

Modifications: None

Submitted For Warranty Work (Yes/No): No, Subaru doesn't cover electrical in our level of CPO

Reason Given For Denial:

Your Story: I have no idea where to go from here. I do not have access to Subaru wiring diagrams


UPDATE: FIXED. So I decided to open the hood, look for my ground wires. While there I figured I would wiggle the harness at the socket, and BAM! SO it turns out there is an updated harness, because my spare set of '14 WRX headlights (I took them out to put in STI HID's) has an updated plug and socket. So I just swapped out the headlight harness, and problem fixed...

Last edited by EliTech; 07-22-2015 at 11:23 PM.
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Old 07-23-2015, 04:30 PM   #104
RexyGirl
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Quote:
Originally Posted by EliTech View Post
Name: Jeff

Make: 2010 Subaru Impreza Premium

Mileage: 40,xxx

Time Out Of Use: None

Problem And Likely Cause: My wife and I bought this car as a certified vehicle from a local Subaru in June of 2014. A few weeks after, I noticed when driving behind her that the left rear turn signal bulb was flashing fast. Thinking the normal thing, I put a left front turn signal bulb in. Then a couple months ago, the same thing occurred. I investigated further since this time I figured there has to be an issue. Well, as it turns out, the issue only occurred when the headlight switch was turned to the parking lights or headlights on. If switch was off, no issue occurred. Well I replaced the bulb still not thinking there would be any other issue. The problem has just started again. I feel like there should be a bad ground somewhere that is causing the bulb to ground through the second filament in the bulb, causing the fast flash. Other than that I am clueless

Modifications: None

Submitted For Warranty Work (Yes/No): No, Subaru doesn't cover electrical in our level of CPO

Reason Given For Denial:

Your Story: I have no idea where to go from here. I do not have access to Subaru wiring diagrams


UPDATE: FIXED. So I decided to open the hood, look for my ground wires. While there I figured I would wiggle the harness at the socket, and BAM! SO it turns out there is an updated harness, because my spare set of '14 WRX headlights (I took them out to put in STI HID's) has an updated plug and socket. So I just swapped out the headlight harness, and problem fixed...

There is a service bulletin on this, and it's not that expensive to fix
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Old 09-01-2015, 03:37 AM   #105
C 007
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Name: Chris
Make: 2016 STI base
Mileage: 8xx
Time Out Of Use: Anytime I want
Problem And Likely Cause: Dash says the trunk is open when it's not. Interior LED lamps.
Modifications: Lights(map, dome, vanity, trunk, reverse, fog) changed to LED's. Low hanging sheets of PU that are supposed to keep mud off paint and roostertails to a minimum(oh, I forgot what they call them). Some stickers, some upgraded bushings, and tire shine.
Submitted For Warranty Work (Yes/No): Not yet.
Reason Given For Denial: Only over the phone so far...LED's damaged my BCM, say's SOH.
Your Story: Had LED's installed for about 2 months now, and 2 days ago, the dash says to me..."hey, your trunk is open" We argue for a bit, While I open and close the trunk several times in hopes that it will magically go away. Well, it didn't, so I shut it up by simply unplugging the trunk latch for now. Forgetting that there is no key hole on the exterior of the trunk, it seems that the dash is the one who sure told me, as I now have to climb through the damn back seat to open the trunk. So I call Servco Subaru Service dept. and tell the guy my problem description, and he asks if I installed and LED's. "Well, that's your problem. You installed LED's and damaged your BCM. Installing any LED light is not covered under warranty." Therefore I am to pay out of pocket for diagnostic and repair of this, according to the serviceman. Is this a common failure? And is this an absolute positive that they will/should decline my warranty request before even seeing the car? Most likely I'm missing something in the manual, but I only see where the bulb size was to be used, not that it needed to be incandescent or anything of that sort. TIA
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Old 09-01-2015, 11:29 PM   #106
JRim
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Yes, it is common for LED bulbs to damage BCMs. Not just on Subarus either. Google it. Subaru put it out in a TechTips newsletter to look out for BCM failures related to aftermarket LED bulb installations. Doesn't seem like a big deal but it is and the repair is not cheap.
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Old 09-01-2015, 11:52 PM   #107
C 007
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Quote:
Originally Posted by JRim View Post
Yes, it is common for LED bulbs to damage BCMs. Not just on Subarus either. Google it. Subaru put it out in a TechTips newsletter to look out for BCM failures related to aftermarket LED bulb installations. Doesn't seem like a big deal but it is and the repair is not cheap.
That's what service dept told me when I went in today. Today was the first time I've seen the LED problem with cars when they showed me the techtips page. I think dealers should at least advise against more than aftermarket performance parts, so people won't have to deal with this and feel like an idiot for damaging a perfectly good vehicle and being told their claim cannot be honored.
Even though they didn't find anything, they found that jiggling wires and playing with the copper ground piece on the trunk latch 180'd the problem. The trunk now thinks it's closed even when it's open, but that's fine with me for now though. So, they did help me out a little today at no charge, so that was cool. But, they are sending their meter readings to big Subaru. It kind of seems that the service department is still trying to dig and dig to make it like I'm trying to pull one over on them.
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Old 10-27-2015, 11:21 AM   #108
Senior Tortuga
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Default Rear OX sensor threads stripped from factory - 2015 WRX base

Name: David

Make: Subaru WRX

Mileage: 5800

Time Out Of Use: 1 day

Problem And Likely Cause: Rear Oxygen Sensor threads not coming out of stock part clean. I used a proper OX sensor tool. This is the first time it has been taken out. Car has less than 6000 miles on it. Had to buy a die to fix the threads well enough to put it back in (and a tap if I ever want to use the stock pipe again). Likely caused by bad install at factory - either over torquing or cross threading. Saw a youtube video with same problem.

Modifications: ETS intake, COBB turbo back Catted Resonated j-pipe. It was the initial removal of the stock j-pipe that I had the problem.

Submitted For Warranty Work (Yes/No): No.

Reason Given For Denial: N/A

Your Story: I have a salvage title and no warranty expectations. Car was in a front end collision with only 2,000 miles on it before I bought it, however I'm certain it did not damage this OX sensor - it was sheet metal/front bumper/hood damage only, mostly on passenger side. This sensor is well protected and on the driver's side.
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Old 10-27-2015, 06:57 PM   #109
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salvage title

no warranty
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Old 12-22-2015, 03:00 PM   #110
Styven
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Quote:
Originally Posted by motorbykemike View Post
salvage title

no warranty
Quote:
Originally Posted by Senior Tortuga View Post
I have a salvage title and no warranty expectations.
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Old 03-12-2016, 01:48 PM   #111
bino727
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2012 STi Limited
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Name: Alvin

Make: 2012 STI Sedan

Mileage: 22K+

Time Out Of Use: 0

Problem And Likely Cause: My Back-Up Light Switch seems to be finicky. When I shift into reverse, the reverse lights will only come on if the shifter is sitting in a very specific position.

Modifications: PIAA LED bulb on reverse light

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: Aftermarket LED bulb

Your Story:

> My Back-Up Light Switch seems to be finicky. When I shift into reverse, the reverse lights will only come on if the shifter is sitting in a very specific position.

I'm pretty sure it's not the bulbs as they do light up when you move the shifter on a certain position

I googled the problem and most porbably the problem is the back-up light switch.... and it's something that I cannot replace b myself.... and since I still have warranty left on the car might as well let the dealer replace the switch....

I went to dealer and told them the problem..... and asked if it would be covered by my warranty.... the answer was... it depends... if it was a defective part they will replace it but if it's like a rat ate the wiring they won't.... I agreed for them to look at it..... after probably 30 mins the service advisor (J.M.) went back to me..... and told me: "we noticed that you have LED bulbs on your reverse lights and also you have a sub box at the trunk....." - I was dumbfounded on what she (J.M.) said as those 2 don't have any connection on what the problem was....then she asked me if I have the stock back up light bulbs.... I told her yes.. but I don't have it here.. and why would they need it... she told me they could not touch the car coz it has aftermarket LED bulbs on it.... I was like... really.. the lights are working and if the technician would move the shifter at different positions he will see that the reverse lights would turn on... and she said yeah that was what they saw but still they won't touch the car because of the aftermarket bulb....... again I told her(J.M.) the bulbs has nothing to do with the problem but she (J.M.) still won't accept that and still saying it has aftermarket bulbs and they can't work on it because of that...at this point I was pissed off and told them to stop working on my car...

UPDATE: Brian of the service department (and the service manager) called me and ask me to take the car back in again.... they (Brian and the service manager) handled the problem and the technician was able to pinpoint the problem to a broken reverse light switch..... they would be replacing it under my extended warranty

Last edited by bino727; 03-16-2016 at 07:26 PM.
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Old 12-02-2016, 05:10 PM   #112
mpv314
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**Question, not an experience story**


Name: Matt

Make: 2016 STI Limited

Mileage: 12,000

Time Out Of Use: 0

Problem And Likely Cause: None

Modifications: ProLightz LED High Beam, Pro Lightz LED Fog Lights, Potential Fog-as-DRL harness

Submitted For Warranty Work (Yes/No):

Reason Given For Denial:

Your Story:

I have a Subaru Servicing package on my 3 year/36k mile lease on my 2016 STi Limited. For this reason, I am not doing any modifications I cannot easily reverse. However, the factory high beams are garbage and I would love to increase my visibility. I had been running ProLightz LED high beams, but once I realized they're on full blast on DRL mode, I swapped to Nokya "hyper white" halogen bulbs. Although they match the headlights better than the stock DRL/High beam bulbs, they still aren't much better.

For this reason, I want to change to a fog-as-DRL harness to use my ProLightz LED fog lights as the DRL, and reinstall my LED high beams. This would help with giving me the visibility I had with the LED high beams, while not blinding other drivers during DRL mode.

Being that the Subaru Servicing Package was part of the deal I got on my lease, I am wondering what will happen if they notice the DRL harness? Can they deny any future claims due to a simple harness? I had been uninstalling my LED high beams each time I brought the car in for servicing, but uninstalling a fog-as-DRL harness might be a bit more tedious to do every few thousand miles. Any feedback is much appreciated

My second part to this question would be, if I were to do the same DRL harness and add SubiSpeed/OLM's BiXenon fog lights with the high beam function, what could the possible repercussions be? I just want to increase my high beam visibility, Subaru really half assed these headlights on these cars

I really want the SubiSpeed LED headlights that are suppose to come out next summer, but I know those will raise hell at the dealership and are the easiest to notice
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Old 12-02-2016, 08:06 PM   #113
sc00by4life
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Default

Quote:
Originally Posted by mpv314 View Post
Being that the Subaru Servicing Package was part of the deal I got on my lease, I am wondering what will happen if they notice the DRL harness? Can they deny any future claims due to a simple harness? I had been uninstalling my LED high beams each time I brought the car in for servicing, but uninstalling a fog-as-DRL harness might be a bit more tedious to do every few thousand miles. Any feedback is much appreciated
On anything headlight related, yes. It also gives them an opening to deny other failures related to the body electrical system.

If you are leasing a car, I'm not sure why you would be modding it.

Quote:
My second part to this question would be, if I were to do the same DRL harness and add SubiSpeed/OLM's BiXenon fog lights with the high beam function, what could the possible repercussions be? I just want to increase my high beam visibility, Subaru really half assed these headlights on these cars
Various failures. Service denial, same as above.
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Old 12-04-2016, 12:55 PM   #114
mpv314
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Quote:
Originally Posted by sc00by4life View Post
On anything headlight related, yes. It also gives them an opening to deny other failures related to the body electrical system.

If you are leasing a car, I'm not sure why you would be modding it.



Various failures. Service denial, same as above.
I'm honestly just trying to get better light bulbs for my high beams and fog lights because the stock ones are piss poor. Honestly I might just go ahead with keeping the DRL settings stock, blind the heck out of people during the day with the LED high beams on, and keep swapping the bulbs out prior to servicing.
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Old 12-07-2016, 06:12 PM   #115
mhandlerwrx
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Hi nasioc, I have a 2017 wrx with about 5000 miles on it still under warrantee. Last week it began to leak gas and after having subaru take a look at it they said that a rodent climbed under the car and chewed through the fuel lines. They said this is not covered, is the dealership correct in saying this. Thank you
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Old 02-06-2017, 01:23 PM   #116
Charlie-III
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Quote:
Originally Posted by mhandlerwrx View Post
Hi nasioc, I have a 2017 wrx with about 5000 miles on it still under warrantee. Last week it began to leak gas and after having subaru take a look at it they said that a rodent climbed under the car and chewed through the fuel lines. They said this is not covered, is the dealership correct in saying this. Thank you
I would say yes, they are correct. It's not a bad part, assembled incorrectly, manufacturing defect, etc. It's a hungry rodent.
Along the same lines as a tree fell on it, a train hit you, etc. Not covered, out of the hands of Subaru.

Possible your insurance (car or homeowners) may cover it. With deductible, likely cheaper to just fix it yourself/local shop.
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Old 02-16-2017, 09:41 PM   #117
nievesjl
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Default Warranty or not?

Name:
Make: Subaru

Mileage: 17003

Time Out Of Use: Still in use

Problem And Likely Cause: Off center steering wheel

Modifications: none

Submitted For Warranty Work (Yes/No): yes

Reason Given For Denial: I was told that it is an alignment problem

Your Story: I bought the car used with about 5K miles on it. During the test drive I noticed the misalignment. The dealer performed an alignment. However, the car belongs to my wife so I didn't had the chance to drive it again for about 2 weeks. When I started to drive it again I again noticed the pull to the left, I took it to the dealer, they said that there is no alignment problems, yet it still pulls to the left. Even the tech at the dealer said that the steering wheel is off center. But the warranty "center" say that I need to continue to have it aligned until the issue is resolved.
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Old 02-21-2017, 01:32 PM   #118
RexyGirl
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Quote:
Originally Posted by nievesjl View Post
Name:
Make: Subaru

Mileage: 17003

Time Out Of Use: Still in use

Problem And Likely Cause: Off center steering wheel

Modifications: none

Submitted For Warranty Work (Yes/No): yes

Reason Given For Denial: I was told that it is an alignment problem

Your Story: I bought the car used with about 5K miles on it. During the test drive I noticed the misalignment. The dealer performed an alignment. However, the car belongs to my wife so I didn't had the chance to drive it again for about 2 weeks. When I started to drive it again I again noticed the pull to the left, I took it to the dealer, they said that there is no alignment problems, yet it still pulls to the left. Even the tech at the dealer said that the steering wheel is off center. But the warranty "center" say that I need to continue to have it aligned until the issue is resolved.
If the alignment is within specs, then the next thing to check would be the tires themselves. It's possible its a tire pull. Try swapping the front tires left to right and see if that helps
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Old 04-05-2017, 01:07 AM   #119
Pepo
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Default Disappointed with SOA

Name: Peter Benzi

Make: 2013 WRX

Mileage: 72xxx

Time out of use: still in use but has been 2-3 weeks with intermittent CEL

Problems and Likely Cause: Throwing a CEL code, P0300 for intermittent misfire. Car runs fine, but the issue (per Suburban Subaru) is the wiring harness. The ground wire is no good and when they wiggle the engine wiring harness it causes the engine to misfire.

Modifications: Catback installed when new from Subaru

Submitted for warranty work (Yes/No): Yes

Reason for given denial: SOA states they will not cover this due to it not being a "widespread" problem and given the mileage on my vehicle.

Your story: The light came on one day after getting gas, so thought I didn't tighten gas cap good, then the light went away. Light has been coming and going since. Checked the code myself and then brought it in to have Subaru look at it after doing research on the code and finding out that others have had this issue as well. Pretty displeased with SOA that they won't cover something that is faulty from the factory. I don't feel the wiring harness falls under a "Normal wear and tear" item, and SOA should cover the work.
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Old 04-21-2017, 03:54 PM   #120
jc_gears
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Default Reverse Lockout Disengaged

Moved to correct thread.

Last edited by jc_gears; 04-23-2017 at 01:01 PM.
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Old 06-06-2017, 04:03 PM   #121
H8080
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Default 2015 Wrx Cvt P0332

Name: HUNG

Make: 2015 WRX CVT

Mileage: 48K

Problem And Likely Cause: P0332

Modifications: STOCK

Your Story:

I promptly took my car to the dealer within 10 miles after the check engine light came on. I received a call later and the dealer say "no codes are active, P0332 is stored, no problems found.." and asked if I ever had low oil? I obviously don't have low oil now, my last oil change was 800 miles ago. For the record I check my oil level periodically and never have low oil. The tech says low oil can cause P0332 (knock sensors/ ECM). I remember about 15K miles ago P0332 pop up for the first time and went away after 20 miles. I like to know if other 2015+ WRX / XT owners have this problem. To be fair I can't expect the techs to troubleshoot an intermittent code. Hopefully this is not a cover up for a bigger problem.
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Old 07-07-2017, 03:52 PM   #122
wa1210ck
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Default 2015 WRX STi - Reverse Light/Camera Issue

Make: 2015 Subaru WRX STI

Mileage: 33000-ish at the time

Time Out Of Use: N/A (Still in use)

Problem And Likely Cause: Reverse Light/Camera doesn't come on consistently unless I wiggle the shifter while in reverse but not the reverse lights have completely stopped working and the camera is spazzy. I swapped back to stock halogens but that didn't solve the problem. I'm guessing it could be either the reverse module is faulty or a loose wire.

Modifications: Directly connected to issue -- LED reverse lights

Submitted For Warranty Work (Yes/No): I brought my car into the dealer for maintenance and requested them look at the reverse issue.

Reason Given For Denial: The service guys claimed "they've seen it before with LEDs" and wouldn't even troubleshoot unless I would pay for their time.

Your Story: I'm not even sure if I gotten denied warranty work but they did refuse to even troubleshoot unless I pay full-boat the cost of their labor. To start, my reverse lights had issues staying powered on as well as my reverse camera and then the reverse lights completed cut out permanently while the camera cuts out every once in a while. Now, this started shortly after the first service but it wasn't something I could reproduce so I didn't think anything of it. Shortly after noticing the issue I replaced my reverse lights with LEDs and the issue progressively gotten worse. I replaced them back with the stock halogens but that didn't help the issue any. So since it was time for service I brought the car back to the dealer and the service reps all commented on that the reverse lights did not work while I was trying to shimmy the car into the service entrance. I have come to an early conclusion that either the reverse module was fault or that a wire could have come loose and all the testing I've done was swapping reverse lights back to stock halogens which resulted in the same issue, thus ruling out (in my mind) that the LEDs could have been a cause. I can understand if it had flickered but it didn't flicker. The reverse lights would only come on if I wiggled my shifter in its reverse position. Anyways, I had other issues (another time to explain) but the reverse lights was the most pressing. shortly after dropping off the vehicle, I got a call back from the dealer and I was told that the service techs refused to look at my reverse issue because they claimed they "saw it before".

So, I've been driving for a few months without the use of my reverse lights.

My question is, would there be anyone in the Bay Area in California that would be able to assist me in having my reverse checked properly and serviced under warranty? I've tried numerous times to contact the dealer as well as customer support (direct from Subaru) but neither have produced any results. The dealer GM and I exchanged eMails and sounded genuine in wanting to help but never called me back.
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Old 07-18-2017, 08:30 AM   #123
Knotsure
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Quote:
Originally Posted by wa1210ck View Post
Make: 2015 Subaru WRX STI



Mileage: 33000-ish at the time



Time Out Of Use: N/A (Still in use)



Problem And Likely Cause: Reverse Light/Camera doesn't come on consistently unless I wiggle the shifter while in reverse but not the reverse lights have completely stopped working and the camera is spazzy. I swapped back to stock halogens but that didn't solve the problem. I'm guessing it could be either the reverse module is faulty or a loose wire.



Modifications: Directly connected to issue -- LED reverse lights



Submitted For Warranty Work (Yes/No): I brought my car into the dealer for maintenance and requested them look at the reverse issue.



Reason Given For Denial: The service guys claimed "they've seen it before with LEDs" and wouldn't even troubleshoot unless I would pay for their time.



Your Story: I'm not even sure if I gotten denied warranty work but they did refuse to even troubleshoot unless I pay full-boat the cost of their labor. To start, my reverse lights had issues staying powered on as well as my reverse camera and then the reverse lights completed cut out permanently while the camera cuts out every once in a while. Now, this started shortly after the first service but it wasn't something I could reproduce so I didn't think anything of it. Shortly after noticing the issue I replaced my reverse lights with LEDs and the issue progressively gotten worse. I replaced them back with the stock halogens but that didn't help the issue any. So since it was time for service I brought the car back to the dealer and the service reps all commented on that the reverse lights did not work while I was trying to shimmy the car into the service entrance. I have come to an early conclusion that either the reverse module was fault or that a wire could have come loose and all the testing I've done was swapping reverse lights back to stock halogens which resulted in the same issue, thus ruling out (in my mind) that the LEDs could have been a cause. I can understand if it had flickered but it didn't flicker. The reverse lights would only come on if I wiggled my shifter in its reverse position. Anyways, I had other issues (another time to explain) but the reverse lights was the most pressing. shortly after dropping off the vehicle, I got a call back from the dealer and I was told that the service techs refused to look at my reverse issue because they claimed they "saw it before".



So, I've been driving for a few months without the use of my reverse lights.



My question is, would there be anyone in the Bay Area in California that would be able to assist me in having my reverse checked properly and serviced under warranty? I've tried numerous times to contact the dealer as well as customer support (direct from Subaru) but neither have produced any results. The dealer GM and I exchanged eMails and sounded genuine in wanting to help but never called me back.


So, to summarize: you notice an intermittent problem when the vehicle is stock/in warranty. You don't bring it in to at least document the issue. You then decide to modify it/no longer "stock" despite the problem. You want the technician to diagnose the problem and not get paid (they can't do it as warranty if it's not stock). You bring it back to stock to have them try to do it as warranty, trusting that you did nothing wrong with your install, and hope they'll get paid hoping they don't find that you cut/shorter something. Do you "hope" you get paid every week because your customers say "trust me"?

Not meaning to sound snarky. Just hoping you'll try to look at it a different way.
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Old 07-19-2017, 12:27 AM   #124
91 RS RA
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Join Date: Oct 2016
Chapter/Region: International
Location: Christchurch, New Zealand
Vehicle:
1991 Legacy RS RA
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Quote:
Originally Posted by Knotsure View Post
So, to summarize: you notice an intermittent problem when the vehicle is stock/in warranty. You don't bring it in to at least document the issue. You then decide to modify it/no longer "stock" despite the problem. You want the technician to diagnose the problem and not get paid (they can't do it as warranty if it's not stock). You bring it back to stock to have them try to do it as warranty, trusting that you did nothing wrong with your install, and hope they'll get paid hoping they don't find that you cut/shorter something. Do you "hope" you get paid every week because your customers say "trust me"?

Not meaning to sound snarky. Just hoping you'll try to look at it a different way.
I have to agree with this one, as you have made a modification to a stock component that then fails. They will of course deny it and expect you to pay to find out, and the reverse camera problem could also be caused by the LED's.
You may have to fork out for the check, and if the reverse camera issue is unrelated then you could see if they will cover that under warranty but I wouldn't count on it.
Its like say that you put an aftermarket turbo on and now the turbos not working so you bring it in under the engine warranty and they deny the claim
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Old 12-06-2017, 11:05 AM   #125
Jesone
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Join Date: Dec 2017
Question Need help - 2016 Subaru wrx - blown head or seal

So you recently was having my car tuned and while on the dyno a seal blew or a head. Black smoke came out of the exhaust (passenger side). So all mods were put back to stock and my question is will they be able to see that it was modded before from the ecu?? It has been flashed back to normal with AP V3 but did die trying to get it home. Which it was towed to my house. Iím trying to get info as to what to be aware of. Iím under 60k so the power train is covered but Iím sketchy on the ecu part... please advise!!!
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