Subaru Press Release About WWP-99 Service Campaign (Head Gasket Leaks)

[Jon [in CT]]

This isn't really news here anymore (see http://forums.nasioc.com/forums/show...hreadid=488157) but I thought SOA's press release ought to be noted. The release is at http://vocuspr.vocus.com/VocusPR30/D...es&Cache=False. It seems that SOA has also sent emails today to affected owners registered at http://my.subaru.com (see http://forums.nasioc.com/forums/show...10#post5855510).

Here's the text of the press release:

SUBARU OF AMERICA, INC. ANNOUNCES CUSTOMER SERVICE CAMPAIGN FOR CERTAIN 1999, 2000, 2001 AND 2002 MODEL YEAR VEHICLES
— Campaign Involves Legacy, Outback, Impreza and Forester Models —

CHERRY HILL, N.J., March 3, 2004 — Subaru of America, Inc. today announced a customer service campaign for certain 2000 through 2002 model year Legacy and Outback models with 2.5 liter engines, and 1999 through 2002 model year Impreza and Forester models with 2.5 liter engines. This campaign involves a possible small external coolant leak at engine cylinder head gaskets as a result of normal expansion and contraction of engine components when heating and cooling.

Approximately 376,000 vehicles are potentially affected. All potentially affected vehicles will have the Genuine Subaru Cooling System conditioner added to the vehicle cooling system by an authorized Subaru dealer at no cost to the owner to eliminate possible coolant leakage.

Notification of owners began in mid-February and will run through early May 2004. Owners should contact their local Subaru dealer upon notification.

For additional information about Subaru of America, Inc. and Subaru vehicles, visit the company's media web site at www.media.subaru.com.

About Subaru of America, Inc.
Subaru of America, Inc. is a wholly-owned subsidiary of Fuji Heavy Industries Ltd. of Japan. Headquartered near Philadelphia, the company markets and distributes all-wheel drive Subaru vehicles, parts and accessories through a network of nearly 600 dealers across the United States. Subaru is the only car company that features symmetrical all-wheel drive as standard equipment on every vehicle in its product line. For additional information please visit www.subaru.com.

* Registered users of the site do not see these ads.

[AaronB]

I did get the email yesterday for my wife's forester.

So do we know what they are adding to the coolant?

[AGscooby]

I think it's amazing that they issue a campaign for something that pales in comparison to the real problem in the leaky headgaskets themselves. SOA should suck it up and fix right the first time. I doubt their band-aid additive addresses the real issue.

Yes, I did just drop my scooby at the dealer this morning where it was diagnosed with blown headgasket(s).

ag
driven by guts inside!

[subyfanatic]

Originally posted by AaronB
I did get the email yesterday for my wife's forester.

So do we know what they are adding to the coolant?

It's a Stop Leak additive. You'll also get the powertrain warranty extended to 8yr/100k miles.

[hoodwho]

what about the 98's? i replaced mine 2 times so far 52,000 miles

[Foxbat]

I heard 98 2.5NA engine is the worst (I have a 98 OB, so far so good). Now all 99-2003 2.5NA engines also have problems. So it seems to me all 2.5NA engines since 98 should be avoided?!

[Jon [in CT]]

Originally posted by subyfanatic
You'll also get the powertrain warranty extended to 8yr/100k miles.

This isn't true. The 8yr/100k warranty extension applies only to coolant leaks from the head gaskets.