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Old 12-22-2016, 01:55 PM   #76
NemesisWRX
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Quote:
Originally Posted by shadrag View Post
The current WRXs still do have a steering damper, but both Perrin and Torque Solutions have made a product that will clamp the damper together for improved steering feel. As you mentioned you could just replace the WRX part with the solid STI part, but unless you find a used one it will probably be more expensive.
Well, that's awesome, thank you for the info! I'm buying one of those as soon as possible.
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Old 12-24-2016, 04:02 PM   #77
Sub driver
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Default same problem, 2017 wrx premium

I came across this thread in my search for like minded Subaru drivers with the same complaint. My vehicle, 2017 wrx premium, has is doing the same thing.....clunk at slow speeds and the excessive lash/noise from moving the steering wheel back and forth. My right front wheel, while on the ground, can also be moved back and forth (jiggle) similar to a bad ball joint. I have contacted SOA and apparently my dealer remarked that the 2017 is still too new to have any reports of issues similar to mine and would not throw parts until Subaru gives the ok. In reading this thread....sounds like the '17 is also affected. Purchased new June 2016 and currently has 4300 miles. Started having the issue 500-1000 miles ago. Is replacing the strut mount and the inverted strut insert the fix to the problem? Evo2suby and Whiplash, you have any resolution with getting your vehicle fixed....how many miles after the fix and issues to date post fix?

Last edited by Sub driver; 12-24-2016 at 04:13 PM.
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Old 12-24-2016, 05:59 PM   #78
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Hey guys. I just got my strut mounts replaced and it didn't fix it. No change at all. It has nothing to do with it. (I knew it might not help, since two guys already confirmed it's not that, but I had to replace them anyway, they were from the bad batch) The technician agreed he heard something unusual. Anyway, he said he couldn't find anything. He also said, they could escalate it to the regional Subaru engineer, but they didn't do it. Instead they told me it is perfectly normal, just a sound of a working suspension.
The plan is to locate it or at least narrow it with placing mic on different spots.

This is a recording from inside. That's the best I could pull out of my dash cam, I'm sorry sound quality is so poor and it doesn't sound as bad as it really sounds.

https://youtu.be/a_uqpKBUXFg

Last edited by Svillen; 12-24-2016 at 09:12 PM.
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Old 12-24-2016, 09:48 PM   #79
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I've read others changed out the inverted strut insert....not looking good then for myself. Yours sound/feel like the front is loose? And that bravo sierra about being normal crap....no one would buy a product with an sound like this. As indicated in my prior and others posts I've read...some feel the noise in the floorboard and or the pedals.
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Old 12-25-2016, 04:15 PM   #80
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I've read others changed out the inverted strut insert....not looking good then for myself. Yours sound/feel like the front is loose? And that bravo sierra about being normal crap....no one would buy a product with an sound like this. As indicated in my prior and others posts I've read...some feel the noise in the floorboard and or the pedals.
Right? The first few times I heard it, I thought my exhaust was loose. I had my clutch replaced in October. I'm pretty sure it wasn't like that. I was going to notice it.
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Old 12-25-2016, 08:35 PM   #81
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I agree. As any new vehicle...I drive w/o the stereo for like a week so I can pick up on any new car sounds. Fast forward to now...and not only does my front end sound like a turd...the two torsion bars in the trunk....they rattle as well
. Yours still sound bad?
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Old 12-25-2016, 09:37 PM   #82
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Came across a YouTube video. Svillen...was that your blue WRX making the NOISE? Holy hell sounds as bad as mine. What the hell....that is definitely not normal. Dang I wish I has f'd road like that on my test drive with the Subaru tech on tuesday

Last edited by Sub driver; 12-25-2016 at 09:45 PM.
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Old 12-26-2016, 01:27 AM   #83
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any of you with the inverted struts take them apart and grease them? the old sti struts did the same thing and needed to be regreased to quiet them down.
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Old 12-26-2016, 11:18 AM   #84
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If I get the classic "normal suspension noise" from the dealer....then I will have no choice but to tackle this on my own. Can a good set of coilovers eliminate this issue....say online?
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Old 12-26-2016, 05:16 PM   #85
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Quote:
Originally Posted by Sub driver View Post
I agree. As any new vehicle...I drive w/o the stereo for like a week so I can pick up on any new car sounds. Fast forward to now...and not only does my front end sound like a turd...the two torsion bars in the trunk....they rattle as well
. Yours still sound bad?
I do the same thing after major repairs. Yes, it still sounds bad.

Quote:
Originally Posted by Sub driver View Post
Came across a YouTube video. Svillen...was that your blue WRX making the NOISE? Holy hell sounds as bad as mine. What the hell....that is definitely not normal. Dang I wish I has f'd road like that on my test drive with the Subaru tech on tuesday
Yes, it's my WRX. Even I had road like that and the tech heard it and agreed on it, they seemed to be focused on convincing me it's all normal than fixing the actual issue. They don't want to escalate it to the regional Subaru engineer. I will complain with CS when they call me for feedback.
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Old 12-26-2016, 10:26 PM   #86
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I have been directed to a local dealer by a SOA rep so I am hoping for the best...expecting the worst. I went to one dealer...got the speech about throwing parts....'17 models too new for reported problems. Hen filed a complaint citing safety concerns for my son while is in the car. Yours feel like the front end floats instead of feeling planted to the ground? Mine occasionally grabs a groove in the road...gotta pay attention to drive this dump.
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Old 12-27-2016, 08:46 PM   #87
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I also have the clunking from the front end. I have a 2016 WRX premium. Its noticed mostly at low speed over bumps. I took the car to the dealer last week Thursday, and they acknowledged that there is a clunk. They think that it is the brake caliper mount that is making the noise. They claim that it is a little loose. They said they have seen this once before on a Subaru Legacy, and there was a kit to tighten it up. They are going to call the tech line to see if there is a kit like this for the WRX. I have to admit, I am not seeing how it could be the brake caliper mount since it mounts with two bolts to the hub.

n2oiroc raises a good question. Is it possible that the inverted struts just need to be greased?
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Old 12-27-2016, 10:17 PM   #88
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Originally Posted by candt View Post
I also have the clunking from the front end. I have a 2016 WRX premium. Its noticed mostly at low speed over bumps. I took the car to the dealer last week Thursday, and they acknowledged that there is a clunk. They think that it is the brake caliper mount that is making the noise. They claim that it is a little loose. They said they have seen this once before on a Subaru Legacy, and there was a kit to tighten it up. They are going to call the tech line to see if there is a kit like this for the WRX. I have to admit, I am not seeing how it could be the brake caliper mount since it mounts with two bolts to the hub.

n2oiroc raises a good question. Is it possible that the inverted struts just need to be greased?
I don't think it's the brakes. If it was the brakes, we were going to hear it when pressing the brake pedal while moving, because the mount was going to move in direction opposite than the gravity. So it was going to move up when pressing the brakes and then down when the pedal was released. At least 1 - 2 clunks. Anyway, I might be wrong.

About the grease, I did a little research, it's called 'stiction' and it's known issue for some inverted struts.

https://www.youtube.com/watch?v=X0hr8s5Of4Y

https://www.youtube.com/watch?v=zYiP4DG_OQU

Anyway, let us know if you get any update on the caliper kit.
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Old 01-02-2017, 04:28 PM   #89
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I know of 1 user, @jamesisthescooby, who has a 2015 base, which doesn't have the inverted struts. He has the exact same issue as me (Clunk when moving the steering wheel left and right when moving slow or stopped), so I don't think it is an inverted struts issue.

Several users have had their top hats and entire struts replaced and that didn't fix this issue either.

For the steering dampener, I talked to 1 user who is having the issue, that mentioned after he installed the Perrin Steering Dampener Lockdown, the clunk didn't go away.

Over the holiday, I had one of my friends who is a Ford Tech over, and showed him the issue. I asked if he has seen similar issues with Electric Steering Racks on Fords, and he said he did. He said that excessive backlash between the rack and the electric motor can produce a similar clunk. He also said that it will eventually get worse, and you will want to get it replaced in your bumper to bumper warranty before it is up. I have always expected this to be the issue, especially with all I have seen with BRZ/FRS users complaining about a similar issue, and the issue not being addressed with suspension changes.

If this is the issue, Subaru is going to have to remove the steering rack to adjust the backlash, or replace the entire rack if that doesn't fix the clunk. The problem is going to be getting the dealer to acknowledge the Electronic Steering Rack is the issue, and start looking there, instead of throwing suspension parts at the issue.

If you look at my previous posts in this thread I have links to what I have found on this issue with the Electronic Steering Racks.
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Old 01-02-2017, 06:18 PM   #90
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my friend has same issue with 18K on his 16 Limited Wrx, i checked it out it was the struts. him living in bk and potholes and hard driving I'm assuming took it out. just ordered coilovers going to install em soon. As for my 15 premium... zero issues but live in LI where i don't have roads as bad as brooklyn..BTW his front end sounded horrible under braking and driving on turns...sounded like a 100K front end.

This wasn't a clunk though when turning the wheel it was just straight back and forth movement. We checked all mounts, exhaust, brakes etc. only noise was from the struts, so opted to go to coilovers.

Last edited by BlueGoldWRX; 01-02-2017 at 06:25 PM.
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Old 01-03-2017, 10:34 PM   #91
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Quote:
Originally Posted by BlueGoldWRX View Post
my friend has same issue with 18K on his 16 Limited Wrx, i checked it out it was the struts. him living in bk and potholes and hard driving I'm assuming took it out. just ordered coilovers going to install em soon. As for my 15 premium... zero issues but live in LI where i don't have roads as bad as brooklyn..BTW his front end sounded horrible under braking and driving on turns...sounded like a 100K front end.

This wasn't a clunk though when turning the wheel it was just straight back and forth movement. We checked all mounts, exhaust, brakes etc. only noise was from the struts, so opted to go to coilovers.
Dealer replaced both the upper mounts and the struts, the whole thing on both sides, I still experiencing the damn clunk. smdh
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Old 01-03-2017, 11:44 PM   #92
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Interesting!

Quote:
Originally Posted by whiplash willy View Post
I know of 1 user, @jamesisthescooby, who has a 2015 base, which doesn't have the inverted struts. He has the exact same issue as me (Clunk when moving the steering wheel left and right when moving slow or stopped), so I don't think it is an inverted struts issue.

Several users have had their top hats and entire struts replaced and that didn't fix this issue either.

For the steering dampener, I talked to 1 user who is having the issue, that mentioned after he installed the Perrin Steering Dampener Lockdown, the clunk didn't go away.

Over the holiday, I had one of my friends who is a Ford Tech over, and showed him the issue. I asked if he has seen similar issues with Electric Steering Racks on Fords, and he said he did. He said that excessive backlash between the rack and the electric motor can produce a similar clunk. He also said that it will eventually get worse, and you will want to get it replaced in your bumper to bumper warranty before it is up. I have always expected this to be the issue, especially with all I have seen with BRZ/FRS users complaining about a similar issue, and the issue not being addressed with suspension changes.

If this is the issue, Subaru is going to have to remove the steering rack to adjust the backlash, or replace the entire rack if that doesn't fix the clunk. The problem is going to be getting the dealer to acknowledge the Electronic Steering Rack is the issue, and start looking there, instead of throwing suspension parts at the issue.

If you look at my previous posts in this thread I have links to what I have found on this issue with the Electronic Steering Racks.
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Old 01-05-2017, 09:54 AM   #93
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Still need to catch up on the posts over the holidays, I fell off the grid for a while. I was you tubing and found Svillen's video, that is what mine sounds like and with the Pittsburgh potholes it can be rather annoying! I also came across a you tube video on the old sti inverted struts and explaining the clunk https://youtu.be/X0hr8s5Of4Y (someone else pointed this out in a recent post). Makes sense but it is ridiculous that they would put that design back on after having this issue. And the fix is to grease it?! That will keep it from binding and dampen the sound temporarily but will come back eventually. I am sitting at 19000 miles, I noticed the noise at a few thousand miles but only got more annoying this year as it grew colder. I am taking it back to the dealer I bought it from today. 3rd try, but I doubt I will get a response.

Back to the sti inverted strut clunk video, in my previous post I mentioned how my suspension made a loud thud and the clunk went away momentarily... this seems to agree with what he says, it must have been binding up. Wish they would come up with a fix for this...
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Old 01-06-2017, 07:15 AM   #94
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Quote:
Originally Posted by BlueGoldWRX View Post
my friend has same issue with 18K on his 16 Limited Wrx, i checked it out it was the struts. him living in bk and potholes and hard driving I'm assuming took it out. just ordered coilovers going to install em soon. As for my 15 premium... zero issues but live in LI where i don't have roads as bad as brooklyn..BTW his front end sounded horrible under braking and driving on turns...sounded like a 100K front end.

This wasn't a clunk though when turning the wheel it was just straight back and forth movement. We checked all mounts, exhaust, brakes etc. only noise was from the struts, so opted to go to coilovers.
I fear aftermarket is the only solution. The 15 premium doesn't have the inverted struts correct? I am wondering if swapping to the non inverted solves the issue. Could be a cheap fix as I'm sure others have them laying around.
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Old 01-06-2017, 07:32 AM   #95
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Originally Posted by Svillen View Post
I don't think it's the brakes. If it was the brakes, we were going to hear it when pressing the brake pedal while moving, because the mount was going to move in direction opposite than the gravity. So it was going to move up when pressing the brakes and then down when the pedal was released. At least 1 - 2 clunks. Anyway, I might be wrong.

About the grease, I did a little research, it's called 'stiction' and it's known issue for some inverted struts.

https://www.youtube.com/watch?v=X0hr8s5Of4Y

https://www.youtube.com/watch?v=zYiP4DG_OQU

Anyway, let us know if you get any update on the caliper kit.
I was wondering if someone put a zerk fitting in theirs. I may try that before going aftermarket.
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Old 01-08-2017, 11:08 PM   #96
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So I got my car back....the steering rack and tie rods were replaced. Fixed the slop when moving the steering wheel back and forth as well the steering wheel clunk. Now if they can just fix the suspension clunk. To your point evo2suby...my clunk also gets louder when the temp drops as well. Occasionally myself and passengers can actually feel the suspension clunk on the floorboards with myself as driver...I can sometimes get some feedback in the pedals as well. I figured if the dealer would just put in new struts (top to bottom) to see if at least doing this fixes the issue if just for a few weeks and if it comes back...confirms enginering design flaw. Anyone NOT experience the suspension clunk with 15-17 WRX models? 4000 miles and ticking...bout ready to claim Texas lemon law and get out now before I cannot sell if the noise is unresolved when a potential buyer hears this stuff.
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Old 01-08-2017, 11:41 PM   #97
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my 2016 base suspension is silent, about 10,000 miles on it.
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Old 01-09-2017, 07:00 AM   #98
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Quote:
Originally Posted by n2oiroc View Post
my 2016 base suspension is silent, about 10,000 miles on it.
Wish I had the non inverted struts...

Quote:
Originally Posted by Sub driver View Post
So I got my car back....the steering rack and tie rods were replaced. Fixed the slop when moving the steering wheel back and forth as well the steering wheel clunk. Now if they can just fix the suspension clunk. To your point evo2suby...my clunk also gets louder when the temp drops as well. Occasionally myself and passengers can actually feel the suspension clunk on the floorboards with myself as driver.
I also can feel mine in the floor boards.

Quote:
Originally Posted by Sub driver View Post
bout ready to claim Texas lemon law and get out now before I cannot sell if the noise is unresolved when a potential buyer hears this stuff.
Good point, I definitely wouldn't buy it if it clunked like that on a test drive.

Dealer ordered parts to throw at mine. Strut mounts and even new struts as a backup. Although I know this isn't going to do anything I needed them to recommend a fix so that SOA will acknowledge the problem. I'm just glad I finally found a dealer willing to work with me.

Last edited by Evo2suby; 01-09-2017 at 07:11 AM.
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Old 01-09-2017, 07:03 PM   #99
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I have an appointment Wednesday to have the brake caliper mount replaced. I have serious doubts about this fixing the clunk in the front end, but I will let you all know.

As far as aftermarket options go, are they pretty much limitless? Would all 4 struts need to be replaced, or just the front?

Evo2Suby, how did you get the dealer to throw struts at it? Did you just make the suggestion?

Last edited by candt; 01-09-2017 at 07:40 PM.
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Old 01-09-2017, 10:56 PM   #100
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Evo what the hell kinda salesman are you...dealer looked at me like I was a mad scientist. Fill us in if you get a chance. I complained and got a new steering rack at 4000 miles. Steering is good although I don't think it was aligned. Subaru, the dealer, and I have not resolved the front end clunk. Very interested in how yours work....however I assume you have read many threads and optimistic like myself. My next and final fix then filing papers for a lemon. Not knowing what or when something falling off with my son in the car is just not an option.
Side note...I have also noticed the right wheelies loose when I grab the tire treads on top of the wheel and pull/push....notice a little slack. Other 3 corners goodentight. Thinking maybe the culprit is the axle nut or the knuckle ball joint.
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