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Old 11-23-2014, 11:28 PM   #26
Fierysun
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9 days after taking my money, THmotorsports still hasn't shipped the bushings that I ordered... Unless they do something to win me back, this is the last time I buy from them.
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Old 11-24-2014, 11:24 AM   #27
TH motorsports
NASIOC Vendor
Vendor Sales Rating: (84)
 
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Location: Chicago, IL
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PM sent.
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Old 11-24-2014, 05:54 PM   #28
Fierysun
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Quote:
Originally Posted by TH motorsports View Post
PM sent.
No response from THmotorsports after replying with all the order information.
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Old 11-25-2014, 02:21 PM   #29
Fierysun
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Quote:
Originally Posted by Fierysun View Post
No response from THmotorsports after replying with all the order information.
It's 11 days now and still no status on if the part has even been shipped.
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Old 11-25-2014, 06:05 PM   #30
TH motorsports
NASIOC Vendor
Vendor Sales Rating: (84)
 
Member#: 145643
Join Date: Apr 2007
Chapter/Region: MWSOC
Location: Chicago, IL
Vehicle:
95 Impreza L-ish
Blueish Green

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PM sent
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Old 12-04-2014, 12:42 PM   #31
Fierysun
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Quote:
Originally Posted by TH motorsports View Post
PM sent
19 days later and I neither have the part or the refund. Avoid this vendor.
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Old 12-04-2014, 06:51 PM   #32
richy_21
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Fiery have you called Dewey? I dealt with him and had ZERO issues. Dude was money with my order.


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Old 12-06-2014, 12:16 PM   #33
Fierysun
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Quote:
Originally Posted by richy_21 View Post
Fiery have you called Dewey? I dealt with him and had ZERO issues. Dude was money with my order.


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21 days and still no part or refund. I'm disputing the charge with my credit card company. Avoid this vendor and all of their false promises.
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Old 12-06-2014, 12:26 PM   #34
richy_21
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Did you call them tho?


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Old 12-06-2014, 12:34 PM   #35
Fierysun
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Originally Posted by richy_21 View Post
Did you call them tho?


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Called and emailed many times. First they claimed the part will ship shortly, then they claimed the refund was issued, but never was. They are full of it.
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Old 12-06-2014, 12:35 PM   #36
richy_21
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Call Dewey... He's the main guy that handles online sales.


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Old 12-06-2014, 12:38 PM   #37
Fierysun
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Quote:
Originally Posted by richy_21 View Post
Call Dewey... He's the main guy that handles online sales.


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Dewey PM'ed me directly and claimed they were issuing a refund about a week ago when they didn't. This vendor sux.
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Old 12-06-2014, 12:39 PM   #38
richy_21
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Lol! Call if you want your money! Pms and emails aren't ****!!


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Old 12-06-2014, 12:40 PM   #39
Fierysun
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Originally Posted by richy_21 View Post
Lol! Call if you want your money! Pms and emails aren't ****!!


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LOL, what part of I've called them multiple times (on top of emails and PM) you don't understand?
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Old 12-06-2014, 12:43 PM   #40
richy_21
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Id call them till your blue in the face! Posting on here with no replys isn't getting your money 😁


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Old 12-06-2014, 12:47 PM   #41
Fierysun
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Quote:
Originally Posted by richy_21 View Post
Id call them till your blue in the face! Posting on here with no replys isn't getting your money 😁


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Posting here is to warn potential buyers that THmotorsports is a flaky vendor and to avoid them.

Also, I've already disputed the charge. I'll get my money back through the credit card, since I have both proof (emails) that they did not ship or issue a refund when they said they did.
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Old 12-08-2014, 11:08 AM   #42
TH motorsports
NASIOC Vendor
Vendor Sales Rating: (84)
 
Member#: 145643
Join Date: Apr 2007
Chapter/Region: MWSOC
Location: Chicago, IL
Vehicle:
95 Impreza L-ish
Blueish Green

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Quote:
Originally Posted by Fierysun View Post
Posting here is to warn potential buyers that THmotorsports is a flaky vendor and to avoid them.

Also, I've already disputed the charge. I'll get my money back through the credit card, since I have both proof (emails) that they did not ship or issue a refund when they said they did.
Bernard,

You we're refunded via paypal. The money isn't going to go to your credit card, it's going to go to your paypal. I apologize for the inconvenience this has caused you. I know it can be a real pain in the butt. I however had nothing to do with this and looking further into it honestly it was a matter of one of out distributors saying they had something they actually didn't. In the future you best bet if there ever is a question would be to call me directly. It's what I'm here for. I can smooth the entire process, make sure things like this DON'T happen, and a lot of times I have special deals just for the guys on the forums.

Unfortunately my apology isn't going to fix the fact that we did have some failures on our side and we do take full responsibility for that.

Please feel free to contact me directly if you have any other issues or would like more information about this issue.

Thank you and apologies again,

Dewey @ THM
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Old 12-08-2014, 08:55 PM   #43
Fierysun
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2003 EJ207 S204 Wagon

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Quote:
Originally Posted by TH motorsports View Post
Bernard,

You we're refunded via paypal. The money isn't going to go to your credit card, it's going to go to your paypal. I apologize for the inconvenience this has caused you. I know it can be a real pain in the butt. I however had nothing to do with this and looking further into it honestly it was a matter of one of out distributors saying they had something they actually didn't. In the future you best bet if there ever is a question would be to call me directly. It's what I'm here for. I can smooth the entire process, make sure things like this DON'T happen, and a lot of times I have special deals just for the guys on the forums.

Unfortunately my apology isn't going to fix the fact that we did have some failures on our side and we do take full responsibility for that.

Please feel free to contact me directly if you have any other issues or would like more information about this issue.

Thank you and apologies again,

Dewey @ THM
Dewey,

What a bunch of BS! No refund has come through from you guys in any way shape or form. However, my credit card is taking care of it. Thanks for the lame response.
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Old 12-31-2014, 01:44 PM   #44
dishtowel
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Dewey I PM'd you yesterday, did you get it?
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Old 12-31-2014, 02:50 PM   #45
user1029
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HTA86 E85 Kel272s Cos IM

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THmotorsports has the best prices around and I've ordered lots of things for them before

But I god forbid I have a problem with my order...
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Old 12-31-2014, 07:53 PM   #46
prometheusecks
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Muddy

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Just want to say that THMotorsports is great!

PM'd Dewey to confirm some parts were in stock and he responded right away.

Ordered the parts late Friday afternoon, parts shipped first thing Monday morning, and were on my doorstep on Wednesday...Xmas Eve!
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Old 01-04-2015, 11:07 PM   #47
SilverBullet2.5RS
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Location: Richmond, Virginia
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'87 VW Cabriolet

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Ordered several items on the 29th, received an invoice and several other emails, just nothing saying my order has been shipped nor does it appear to be when logging into their site. Hoping it's just the holidays slowing them down, tomorrow will be a week, I'll give it until then before I make a stink.
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Old 01-05-2015, 11:12 AM   #48
SilverBullet2.5RS
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Member#: 96060
Join Date: Sep 2005
Chapter/Region: MAIC
Location: Richmond, Virginia
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'87 VW Cabriolet

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Received my tracking information today, Gus my email fell through the cracks due to the holiday. I'm all good now can't wait for my goodies!
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Old 02-10-2015, 04:45 PM   #49
stage2??
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Location: Radford, VA
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2007 STI

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Bought a perrin aos a week ago and shipping said 4 to 5 days. Well it's been 7 days and still hadn't received a tracking number so I called and I was on hold for 20 mins and after talking to the guy on the phone he said apparently they didn't have it in stock and would take at least 3 and a half weeks to get to them and another week to get to me. What a joke seems this company sells parts they don't have. Stay away hope I get my refund.
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Old 02-12-2015, 06:48 PM   #50
TH motorsports
NASIOC Vendor
Vendor Sales Rating: (84)
 
Member#: 145643
Join Date: Apr 2007
Chapter/Region: MWSOC
Location: Chicago, IL
Vehicle:
95 Impreza L-ish
Blueish Green

Default

Wow guess I need to check this thread more. Sorry for the issues. Hopefully I can sort them out personally.

PM's sent.
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