I'd like to offer some general comments, which are based on my work experience with many dealerships and franchises. I'll try not to focus on individual models. I strongly believe that the brand must differentiate itself from other brands in order to build its reputation. Subaru has loyal customers. Draw attention to the brand by continuing to focus on its strengths and improving on its weaknesses.
Areas For Improvement
Paint- Chips and scratches too easily.
Tires- Sti aside, these are a poor fit for an all-weather sporty vehicle.
Trans- Design is outdated. It could be smoother and have better ratios.
Trunk Opening- The volume of the trunk is great, but the opening limits the usefullness of the space.
Fold Down Seats- Should be standard on all models.
Steering Precision- The vague feel of the car does not match the sporty image. Should be closer to what Mazda offers, for example.
Suspension Tuning- Subies love to lean in the twisties. Again, Mazda manages to sell good-handling cars. But, so as not to offend the typical sedan/wagon buyer, a "sport" suspension should be optional.
Sound System- iPod jack, MP3 player, satellite radio, etc. No more double DIN radios.
Model Range- Might have already missed the boat on small cars and large SUVs. Hybrids, E85 and diesels seem promising. Perhaps hatchbacks and mini-crossovers are the next hot item? That Caliber is doing well.......
Product Depth- Honda, Hyundai and Toyota do so well in retaining customers because they have models in all price ranges. The buyer of a Civic steps up to an Accord or Acura model. A contender in the Cobalt / Civic price range would give Subaru access to the enrty-level consumer.
Insulation- Road noise is too high, even on low end models. Look at the sales leaders.
Turbo H6- A large segment of buyers want more than 4 cylinders. If you plan on playing in the mid-high $30,000, then you better offer more than a 4 cylinder. The current H6 is inadequate.
Fuel Economy- Could use improvement. Many of us regularly give it up for better performance, but we are the minority of car buyers.
MIA Technologies- Remote Start and Trunk Unlock, for starters.
Strengths
Interiors- Dated Impreza lineup aside, excellent and rapid improvement.
Technology- Great to see AVCS, for example, filtering down the model lineup.
Engines- Great motors. Can be easily upgraded by Subaru to keep up with competition. However, 250 hp is no longer leading the pack.
Weight control- Amazing that the current Legacy weighs less than the old one.
Reliability- Self-explanatory.
No Coupe- Sorry, guys, but coupes are fickle in the marketplace. Spend R&D money elsewhere.
Practicality / Value- 4 doors, reliability, good styling, great seating position and AWD at an affordable price make these cars a great value. Look at all of the copycats offering horsepower for cheap. Even 3+ years later, I'm still thrilled at the fact that I bought my WRX for $24,000.